
Technical Writer and Content Management Consultant
Greater Milwaukee Area

Technical Writer and Content Management Consultant
Greater Milwaukee Area
Mollye Barrett is a business development executive with a focus on content management and technical communication consulting. She develops strategies for optimizing content, improving the authoring environment and planning for business continuity. Mollye presents vendor-neutral content management options that focus on business case, ROI, content reuse, document analysis, information modeling and architecture, workflow analysis, translation, single-source writing, file format handling and document conversions.
Mollye believes relationships are greatest form of influence. She is a working leader that guides both strategically and tactically. Enjoys working with diverse, dynamic teams and maintaining a focus on emerging technologies.
business development, XML content management, technical publication management, technical communication, technical writer, editor, communication strategy development, business continuity planning, audience analysis, process owner, single source publishing and authoring, foreign language translation process, offshore production, document conversion
(Privately Held; Management Consulting industry)
November 2002 — Present (6 years 9 months)
ClearPath offers vendor-neutral content management consulting and technical communication development that focus on business case, ROI, content reuse, document analysis, workflow analysis, translation, single-source writing, handling file formats and document conversions.
Content management work products include: content and document structure analysis, workflow research and reporting, client presentations and demonstrations, proposals, automated publishing solutions, DTD and XSL-FO development.
Technical communication development work products include: technical writing, copy writing, technical illustration, graphic design, photography, desktop publishing, proofreading, editing, layout, and formatting.
(Information Technology and Services industry)
2005 — June 2009 (4 years)
Set direction for CM Pros to communicate with members, build awareness of organization, build relationships with related organizations and develop educational opportunities.
• Developed marketing communication plan and deliverables for all internal and external communications with members and prospects.
• Defined and developed information channels and processes to ensure that information flows among members effectively and efficiently.
• Collaborated with Technology Director on existing web services and membership support requirements. Contributed to open-source association management system implementation that publishes public and member-only content. Functionality includes membership tracking, content staging, email communications, forums, member dues payment, web analytics, event management and multiple community websites.
• Organized four summits over the past two years that included speaker program and event promotion.
(Non-Profit; Writing and Editing industry)
September 2008 — June 2009 (10 months)
Volunteer position for professional group. Identify and arrange monthly technical communication programs and workshops with a focus on helping community members improve skills and maintain professional credentials.
(Privately Held; Printing industry)
May 2003 — July 2007 (4 years 3 months)
Led an internal and external consulting initiative, helping companies determine how they would benefit from a content management system, identifying business processes, benefits, calculating ROI, performing content audits, advising selection of technology. Worked with single sourcing solutions, XML content management systems and electronic parts catalogs for both print and online delivery. As process owner and initiative leader, required indirectly managing the performance of a dedicated team, formulating goals and articulating requirements. Helped team members set individual goals that aligned with project milestones, delivery dates and project objectives.
(Privately Held; Translation and Localization industry)
1999 — 2003 (4 years)
Worked with clients to optimize the authoring and translation process. This included technical consulting, training, marketing and management. Managed and trained a group of writers, editors and illustrators to work in cross-functional teams on multiple projects. This required workflow, audience and needs analysis.
(Publishing industry)
1996 — 1999 (3 years)
(Automotive industry)
1994 — 1996 (2 years)
Worked with a team of five writers to create end-user documentation for diagnostic oscilloscopes, gas analyzers, dynamometers, brake testers and other electronic tools.
(Privately Held; Automotive industry)
1992 — 1994 (2 years)
Wrote and edited all new or revised software technical manuals, quick reference cards, instruction sheets and online help. Work accomplished using external and internal analysis, design documents, interviews and prototype software. Materials used by clients, internal support staff and trainers. Also wrote and edited marketing materials in collaboration with marketing and sales staff. Procured all company printed materials.
1984 — 1987
BA , English, Communications , 1979 — 1983
Content Management, Knowledge Management, Single Source Information Publishing and Mentoring