
E-Commerce fulfillment expert
San Francisco Bay Area

E-Commerce fulfillment expert
San Francisco Bay Area
Helping online retailers reduce operations costs and increase total sales/ margins.
Online retail, Operations, Dropship, Vendor Management, Shipping, Cost Reduction
(Retail industry)
March 2008 — Present (1 year 9 months)
Help online retailers implement efficient fulfillment and pricing solutions.
• Reduce fulfillment costs by 30-50 % by streamlining logistics and renegotiating shipping contracts.
• Increase sales though comparison shopping engines by 8-10X by implementing proactive pricing solutions based on actual costs.
(Privately Held; 201-500 employees; Retail industry)
June 2005 — March 2008 (2 years 10 months)
Set up lean operations, key partnerships and overseas departments for a $35m online retailer.
• Reduced ship cost from 25 % to 10 % of sales by developing very close relationship with fewer carriers and outsourcing warehouse management.
• Set up reverse logistics and liquidation channels to recover $450K or 1.5 % of sales.
• Built infrastructure and set up key relationships to reliably deliver 70,000 products from 2,000 manufacturers to anywhere in the US/ Canada.
• Established Supply Chain and Customer Service departments in San Francisco and Bangalore, India.
(Privately Held; 11-50 employees; Cosmetics industry)
June 2004 — August 2004 (3 months)
Streamlined processes and technology to support rapid company growth.
• Assisted COO in process redesign and managed Navision ERP implementation.
(Public Company; 10,001 or more employees; BE; Management Consulting industry)
February 2002 — August 2003 (1 year 7 months)
• Managed SAP implementation projects with total budget of $1.2M.
• Led a major business restructuring effort, involving 150 users in four departments.
(Public Company; 10,001 or more employees; ACN; Information Technology and Services industry)
April 1998 — January 2002 (3 years 10 months)
• Focused on SAP Supply Chain solutions for Retail, Beverages and Cosmetics.
• Managed reorganization for the second largest retailer in Poland, supervising over 40 employees.
(Public Company; 1001-5000 employees; Management Consulting industry)
March 1997 — April 1998 (1 year 2 months)
MBA , Business Administration , September 2003 — June 2005