Michael Leaf

Current

Technical Training and Development Specialist at Harris IT Services

Past

Technical Training Specialist and System Administrator at GFI Software
Technical Support Specialist at GFI
Assistant Network Administrator at Ameridebt

ESL Teacher at Harmon Hall

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1 more...

Education

The George Washington University
St. Joseph's College
Brigham Young University

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Recommended

7 people have recommended Michael

Connections

74 connections

Industry

E-Learning

Websites

Michael Leaf’s Summary

- Created a three-week technical training program for the GFI technical support department while concurrently working as a Technical Support Representative. Deliverables included 31 courses, student handouts, virtual lab scenarios, evaluation tools, administrative documentation, and a certification database.

- Responsible for the technical training of GFI employees in Cary NC from 2005-2008, and GFI employees in EMEA offices from 2006-2008.

- Designed and developed the online training and certification programs used by GFI’s channel partner community.

- Designed, developed, and administered NetExam, GFI's online learning management system for its channel partner training program.

- Transformed the Harris IT Services' training department by introducing ISD methodologies, developing curriculum with Flash, revising operating procedures, and expanding our services to include proposal analysis and training project management.

- Proficient in developing eLearning courses using a combination of Adobe Captivate 3, Raptivity, and Adobe Flash CS3.

- DSS investigation conducted Spring 2008 and final security clearance granted July 2008.

Statistics:

Instructor-led courses designed and developed: 33
eLearning courses designed and developed: 21
Students trained: 102
Total hours facilitating learning: 1845

Michael Leaf’s Specialties:

Needs analysis, instructional design, instructor-led course development, eLearning course development using Adobe Captivate 3, Raptivity, Adobe Flash CS3, and ActionScript 2.0, training facilitation, LMS design/development/system administration, project management

Michael Leaf’s Experience

Technical Training and Development Specialist

Harris IT Services

(Public Company; Information Technology and Services industry)

February 2008 — Present (1 year 6 months)

Needs analysis, instructional design, development , and project management of eLearning/instructor-led training projects for Federal, Civil, DoD, and NIS programs serviced by Harris IT Solutions and Harris Government Communications and Services Division.
Technical Training Specialist and System Administrator

GFI Software

(Privately Held; 201-500 employees; Computer Software industry)

January 2005 — January 2008 (3 years 1 month)

Instructional design and development of eLearning and instructor-led technical training courses using Adobe Captivate, Adobe Flash, and ActionScript 2.0. Facilitation of classrooom technical training. Project management of a channel education program. System administration of NetExam, a web-based learning management system.
Technical Support Specialist

GFI

(Privately Held; 201-500 employees; Computer & Network Security industry)

May 2003 — August 2005 (2 years 4 months)

Troubleshot and resolved problems with GFI software. Assisted customers in setting up various parts of their networks to ensure the proper functionality of GFI software.
Assistant Network Administrator

Ameridebt

(Non-Profit; 201-500 employees; Financial Services industry)

August 2002 — March 2003 (8 months)

Responsible for setting up and maintaining Active Directory accounts and Exchange mailboxes. Assisted in managing a PBX. Responded to help desk calls.
ESL Teacher

Harmon Hall

(Privately Held; 11-50 employees; Higher Education industry)

February 2001 — August 2001 (7 months)

While living in Mexico, taught English as a Second Language from the beginner to advanced levels.

Michael Leaf’s Education

The George Washington University

M.A. in ED. & H.D. , Education Technology Leadership , 2008 — 2009

I start the program in September.
St. Joseph's College

BS , Adult Education and Training , 2007 — 2008

While working two jobs, I completed 11 courses in 14 months. My final GPA was 3.84.
Brigham Young University

Anthropology, Near Eastern Studies 1998 — 2001

Additional Information

Michael Leaf’s Websites:

Michael Leaf’s Interests:

The challenge of developing dynamic, interactive, stimulating, and educationally sound ILT and eLearning courses. Running marathons, cycling, surfing, hiking, cooking, travel, modern art, independant film, and indie music.