
Information Management Consultant; www.madonnalisachan.com
San Francisco Bay Area

Information Management Consultant; www.madonnalisachan.com
San Francisco Bay Area
I am a freelance consultant specializing in the evaluation and development of metadata, taxonomies, and search for better information management and retrieval.
My goal is to help companies achieve their business goals through the effective structuring and management of information for their websites and information systems.
Metadata schema development, taxonomy & thesaurus development, business and market analysis, content modeling & analysis, content management systems evaluation & implementation, business process analysis, search evaluation and implementation.
(Educational Institution; 201-500 employees; Higher Education industry)
March 2001 — August 2004 (3 years 6 months)
·Lead effort in the research, evaluation and selection of search engine software. Draft business and technical requirements, established strategic and tactical project plans, and coordinate cross-functional teams. Establish search as a service for improving and optimizing information architecture and labeling of websites and systems.
·Provide strategic plans for long-term maintenance of information assets taking into account school and university information management policies, digital rights management, copyright, and rights policies.
·Research, evaluate, and recommend tools and vendors that support the implementation of information management applications.
·Led development plans for a business-subject taxonomy. Oversee the development of the content management systems content metadata and catalog standards. Identify strategic needs for content management systems from the perspective of content classification, information management, metadata, and search.
(Privately Held; 501-1000 employees; Internet industry)
January 2000 — January 2001 (1 year 1 month)
·Responsible for developing flow charts, project maps and other information visualization tools that facilitate an understanding of the information/navigation experience. Designed and conceptualized the creation of information on individual web pages.
·Provided consultation for taxonomy and category creation and reorganization.
·Reviewed users task analysis; Developed a user interface taking into account a variety of factors from ease of way finding, information flow, and usability.
·Developed semi-functional prototypes of interactive designs.
·Collaborated regularly in cross-functional teams to define the architecture and user flow of web search solutions.
·Researched and evaluated competitive products and websites.
(Educational Institution; 501-1000 employees; Higher Education industry)
January 1999 — January 2000 (1 year 1 month)
Developed websites and web tools for the English department faculty. Provided hands-on training and consultation in the use of new technology for instruction and research. Established course website templates for faculty. Instructed faculty in the use of collaboration tools to support writing and critical thinking in a web environment.
(Privately Held; 201-500 employees; Information Technology and Services industry)
September 1998 — December 1998 (4 months)
Provided user support during new releases and upgrades. Conducted quality assurance testing of the integrated library system. Resolved open issues related to feature enhancements or problems.
(Accounting industry)
1993 — 1995 (2 years)
(Public Company; Retail industry)
1992 — 1993 (1 year)
Evaluated credit worthiness for company clients by examining credit history and reviewing credit bureaus. Fraud evaluation on customer credit purchases.
Certificate, Business Administration, 2001 — 2006
MS, Library and Information Science, 1997 — 1998
BA, English Literature, 1992 — 1997