Level II Help Desk Analyst
Greater Atlanta Area
Level II Help Desk Analyst
Greater Atlanta Area
Familiar with open-source software and blogging CMS, particularly WordPress. Server support, hardware and software installation, spyware and virus protection.
Technical proficiency includes hand coding in XHMTL/HTML. Proficiency with Adobe Photoshop, Dreamweaver, Microsoft Office Suite, Windows 2003, All Windows, Mac and Novell computing environments. HTTP, FTP, LANDesk, VNC, UltraVNC, Filemaker Pro, Symantec Ghost, Console One. TCP/IP, LAN/WAN and Wireless Connections.
(Public Company; NCR; Information Technology and Services industry)
February 2009 — Present (11 months)
(Computer & Network Security industry)
July 2008 — Present (1 year 6 months)
(Sports industry)
July 2008 — Present (1 year 6 months)
(Educational Institution; Primary/Secondary Education industry)
July 2007 — July 2008 (1 year 1 month)
(Educational Institution; 10,001 or more employees; Education Management industry)
January 2007 — July 2007 (7 months)
(Educational Institution; 10,001 or more employees; Education Management industry)
December 2004 — January 2007 (2 years 2 months)
2000 — 2002
1996 — 1999