CRM, SFA, Database Consulting
Greater Los Angeles Area
- Current
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- CEO at MK Partners
- Past
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- Member, Board of Directors at Berkeley Hillel
- Technical Editor at Salesforce for Dummies
- VP Account Services at Summit Selling Systems
- Consultant at salesforce.com
- Sr. Support Analyst - Strategic Accounts at salesforce.com
- Vice President, Board of Directors at ChiBer Housing Corporation
- Technical Systems Administrator at Dantz Development Corp
- Education
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- University of California, Berkeley
- Recommended
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6 people have recommended Matt - Connections
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453
connections
- Industry
- Information Technology and Services
- Websites
Matt Kaufman’s Summary
Professional Experience: 15+ years providing both customer facing and internal support services. Worked with Fortune 500 companies as well as hundreds of small/medium sized businesses nationwide.
MK Partners provides a wide range of IT related services including:
Data Conversion
Data Extraction
Data Migration
Data Analysis
Litigation Support
salesforce.com Administration
salesforce.com Implementation
Matt Kaufman’s Specialties:
Salesforce Automation, CRM, Data Analysis, Data Conversion, Data Extraction, Data Migration, Database Administration, Desktop Support, Network Administration, Server Administration, Telecom Administration, Litigation Support, Data Analysis
Matt Kaufman’s Experience
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CEO
MK Partners
(Management Consulting industry)
January 2004 — Present (6 years )
www.mkpartners.com
salesforce.com Administration / Implementation / Data Migration -
Member, Board of Directors
Berkeley Hillel
(Non-Profit; 1-10 employees; Non-Profit Organization Management industry)
August 2003 — May 2008 (4 years 10 months)
Participate in decision making process. Provide input on current issues. Consult on database issues.
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Technical Editor
Salesforce for Dummies
(Public Company; Information Technology and Services industry)
August 2006 — December 2006 (5 months)
Worked with writers to ensure accuracy of book contents. Leveraged best practices to improve step-by-step procedures. Validated all technical facts and salesforce.com details.
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VP Account Services
Summit Selling Systems
(Privately Held; Management Consulting industry)
August 2005 — February 2006 (7 months)
Summit Selling Systems is one of the world's fastest-growing full-service sales consulting resources. Our unique whole-brain problem-solving approach goes beyond data gathering and analysis to identify sales management insights that help our clients build their businesses.
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Consultant
salesforce.com
(Public Company; 501-1000 employees; CRM; Internet industry)
May 2005 — August 2005 (4 months)
Performed on-site evaluations of client business processes.
Designed custom CRM solutions using the salesforce.com CRM utility.
Delivered educational seminars over the web and in person. -
Sr. Support Analyst - Strategic Accounts
salesforce.com
(Public Company; 501-1000 employees; CRM; Internet industry)
May 2002 — April 2005 (3 years )
Provided dedicated support to premium customers via email and phone 24x5.
Designed custom CRM solutions using the salesforce.com CRM utility.
Performed on-site evaluations of client business practices and utilization of CRM offerings.
Delivered weekly educational seminars over the web and monthly seminars in person.
On-call support after regular business hours. -
Vice President, Board of Directors
ChiBer Housing Corporation
(Non-Profit; 1-10 employees; Non-Profit Organization Management industry)
June 2000 — November 2003 (3 years 6 months)
Oversaw daily operations of below market rate boarding house.
Managed account receivables, account payables, and all budget related matters.
Increased operating margin by 100% in year.
Streamlined communication procedures via online tools. -
Technical Systems Administrator
Dantz Development Corp
(Privately Held; 51-200 employees; Computer Software industry)
June 2000 — May 2002 (2 years )
Administered Windows 2000, Windows NT, Exchange and AppleShare IP servers.
Documented and implemented company systems and policies.
Managed network connectivity and security over Cisco and Risc Routers.
Administered and Maintained Nortel Phone Switch and telephony equipment.
Provided 24hr internal support for 100+ employees and systems over three locations.
Configured and installed workstations, servers, printers and network components.
Trained new employees on software operation and technical issues.
Matt Kaufman’s Education
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University of California, Berkeley
BA , Linguistics , 1996 — 2000
- Activities and Societies:
- Alpha Epsilon Pi (AEPi), Heuristic Squelch
