Michael Korn mkorn@sagelight.com

Current

President at Sagelight Solutions

Past

Project Manager at IBM
Contract - Senior Project Manager at Dow Chemical
Contract Project Manager at Studiocom

Project Manager at Carlson Marketing Worldwide
Contract Project Manager at Autotrader.com
Director of Services at Binary Tree
Director of Operations, eBPS at Impact Information Technologies
Director of Operations, eBusiness at Impact Information Technologies (formerly Financial Software Inc.)
Senior Systems Analyst at The Network
Customer Service Analyst at Avon Products

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7 more...

Education

Georgia Institute of Technology

Recommended

29 people have recommended Michael

Connections

500+ connections

Industry

Information Technology and Services

Websites

Michael Korn mkorn@sagelight.com’s Summary

Senior level PMP Certified Project Manager and IT Consultant.

Michael Korn mkorn@sagelight.com’s Specialties:

Project Management, Lotus Notes and Domino, Websphere

Michael Korn mkorn@sagelight.com’s Experience

President

Sagelight Solutions

(Information Technology and Services industry)

January 2006 — Present (4 years )

Independent consultant specializing in Project Management, Program Management and Business Process Improvement
Project Manager

IBM

(Public Company; IBM; Information Technology and Services industry)

November 2007 — March 2009 (1 year 5 months)

• Senior project manager responsible for worldwide infrastructure initiatives as part of Dow Chemical’s outsourcing agreement to IBM.
• Repeatedly called upon to rescue troubled projects – successful in every case
• Trained and provided mentoring to a new Project Management team in India
• Successfully managed as many as 18 projects concurrently before transitioning to 3 large projects.
Contract - Senior Project Manager

Dow Chemical

(Information Technology and Services industry)

2007 — 2009 (2 years )
Contract Project Manager

Studiocom

(Public Company; Internet industry)

2007 — 2007 (less than a year)

• Project management for a Studiocom’s largest client, Coca-Cola.
• Managed several large web design and technology projects
• Coordinated up to 30 people’s activities to deliver in a fast paced, quality oriented environment.
Project Manager

Carlson Marketing Worldwide

(Privately Held; Marketing and Advertising industry)

2006 — 2007 (1 year )

• Responsible for managing the strategy, implementation and Project Management of all initiatives related to Home Depot’s Installation Services web pages, representing a $60M line of business.
• Provide Interactive Marketing direction and strategy for their 2006/2007 web initiatives driving increased return on marketing spend and increased conversion rates.
• Managed the global launch of new Interactive Marketing initiatives for Home Depot
• Responsible for designing metrics and reporting mechanisms to measure the response to our efforts.
• Participated in Business Development activities including sales, solution ideation and proposal creation.
• Manage a team of web developers, strategists, analysts, statisticians and technologists to deliver key strategic projects.
Contract Project Manager

Autotrader.com

(Privately Held; Internet industry)

2006 — 2006 (less than a year)

• Architecture, Systems Consulting and Project Management for a mission critical project upgrading a Lotus Notes based account management workflow system housed in a large VMWare environment.
• Utilizing Team Studio tools, identified and catalogued all upgrade concerns.
• Planned and managed development tasks to mediate over 2000 identified issues
• Upgraded all servers and clients to R6 across the enterprise
Director of Services

Binary Tree

(Privately Held; Computer Software industry)

2002 — 2005 (3 years )

• Personally responsible for growing a consulting services practice tenfold over a period of 3 years.
• With full P&L Responsibility managed all aspects of the business including Sales, Marketing, Implementation Services, Project Management, General Operations, Quality Assurance, Personnel Management, Budgeting and Strategic Planning.
• Directed a Team of 10 people, approx 15 outside consultants and 2 overseas outsourcing companies in Russia and India as well as half a dozen partner relationships. Team was completely virtual, with staff spread across the US, India and Russia.
• Directly engaged with customers to provide Discovery, Analysis/Design, Project Management, Infrastructure, Business Process Governance and IT Strategy consulting.
• Personally, successfully delivered over $250,000 worth of consulting services to customers.
• Defined, documented and implemented a new Project Management methodology responsible for increased customer satisfaction and portfolio growth.
• Defined, documented and managed corporate development and services delivery methodology based on Agile Development concepts.
Director of Operations, eBPS

Impact Information Technologies

(Information Technology and Services industry)

1997 — 2002 (5 years )

• Successfully defined, managed and grew a business unit that provided end-to-end eCommerce, Collaboration and eCommunications solutions to Mid-tier to enterprise market customers throughout the US.
• Participated in defining and communicating strategic management and business direction to company’s owners, investors and partners.
• Managed fulfillment of services utilizing IBM technologies such as Lotus Notes/Domino, Websphere and DB2 on Intel and iSeries (AS/400) platforms while balancing internal personnel and outsourcing relationships.
• Acted as a Senior Consultant for key accounts providing strategic business and technical direction, project management and technical services. Defined, implemented, and assisted with focused sales strategy for Sales Reps.
• Drove personal sales, exceeding quotas. Increased revenues in excess of 50% year over year.
• Trained Sales Reps on Solution Selling Methodology and IBM signature Selling Methodology.
• Regarded as Superior presenter at Various Industry events and conferences.
• Managed Business Partner relationships with key vendors resulting in successful lead generation and marketing campaigns.
• Defined and implemented corporate Project Management methodology.
• Participated are several Industry advisory councils by personal invitation of IBM.
• Held full P&L Responsibilities.
Director of Operations, eBusiness

Impact Information Technologies (formerly Financial Software Inc.)

(Information Technology and Services industry)

1997 — 2000 (3 years )
Senior Systems Analyst

The Network

(Privately Held; Information Technology and Services industry)

1993 — 1997 (4 years )

• Management and Technical Responsibility for operations and growth of a large 24x7 call center. Grew technical infrastructure to support growth from 10 people to over 100.
• Full budgetary responsibility, Management of programming staff, Strategic architecture and design of network and application infrastructure, Consulted with key clients to define solutions to business needs, Proposal Generation and pre-sales technical assistance.
Customer Service Analyst

Avon Products

(Public Company; AVP; Cosmetics industry)

1990 — 1993 (3 years )

• Provided Systems Analysis, Programming and Statistical Analysis to large Customer Service Call Center.
• Innovated new business processes reducing Customer wait times by over 20%.
Effected new reporting and analysis methodologies that provided statistical analysis of call center and personnel performance used to increase efficiency and service levels.
• Utilizing statistical analysis set work schedules for over 100 agents in order to effectively manage call load.
• Served in a backup supervisory capacity to call center personnel.

Michael Korn mkorn@sagelight.com’s Education

Georgia Institute of Technology

1988 — 1990

Activities and Societies:

Alpha Epsilon Pi (AEPi)

Additional Information

Michael Korn mkorn@sagelight.com’s Websites:

Michael Korn mkorn@sagelight.com’s Groups:

Project Management Institute (PMI) Certified project manager (PMP), PMI, AEPi, C-SIG

Executive Suite
The Greater IBM Connection: IBM's alumni program for past and present IBM employees
Global Project Management
Georgia Tech Alumni Association
On Startups - The Community For Entrepreneurs
Linked:HR (#1 Human Resources Group)
Telecom Professionals
Project Management Link - www.pmlink.org
OpenNetworker.com
Alpha Epsilon Pi
Project Manager Networking Group
Information Security Community
Indeed.com
Consultants Network
PMI Certified PMPs
eMarketing Association Network
TopLinked.com (Open Networkers)
RecruitingBlogs
ThoseinMedia
The Recruitment Network
Innovative Marketing, PR, Sales, Word-of-Mouth & Buzz Innovators
Certified Project, Program & Portfolio Managers
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The Perfect Job !!!
CONE Atlanta Network
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Roswell United Methodist Church (RUMC) - Job Networking Ministry
LION500.com (Open Networkers)
The Talent Buzz
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EST, CST, MST, PST - Jobs and Professionals
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