
ICT Addict, ICT Trainer, ICT Briefer
Rome Area, Italy

ICT Addict, ICT Trainer, ICT Briefer
Rome Area, Italy
IT Manager with deep knowledge in a wide variety of business applications.
Particularly interested in system administration of Microsoft Windows Server and Linux architecture, customer service and product scouting.
Direct experience with multimedia contents production.
Always interested in problem solving and procedure enhancement.
Experienced in:
• Windows Server start-up, as well as ADS, DNS, WSUS, IIS services; GPO definition for software distribution and shared resources management and batch-script for login/logout policies.
• Exchange Server installation and set-up (for front-end, back-and or relaying purpose) with POP3, IMAP4, OWA (with or without SSL support), OMA and Exchange Active Sync.
• Installation and set-up of the main *nix distributions (Debian GNU\Linux, CentOS, Fedora, Ubuntu LTS, OpenBSD).
• Service configuration: web services (Apache) with both server side and db-related extensions (PHP, MySQL, PostgreSQL); php script set-up (CSM, CRM, groupware, ticket management).
• Directory service configuration (two-server redundant OpenLDAP cluster with NFS\AutoFS support).
• OpenBSD working as Primary Domain Controller (with OpenLDAP, Samba and ClamAV as back-end antivirus engine).
• Experimental/proof_of_concept configuration of multiple-server web-mail cluster based on XEN with load-balancing and monitoring.
Server architecture (both Windows and Linux), firewalling, network security, product scouting, procedure enhancement, multimedia contents
(Information Technology and Services industry)
April 2005 — Present (4 years 4 months)
- Managing resolution of technical issues for a distinct set of clients. Clients are producers, vendors, sub-distributors, resellers.
- Troubleshooting specific devices. Issues to be resolved require a broad range of troubleshooting skills related to: software and hardware functionality, operating system configuration, performance tuning, installation, migration, and upgrades.
- Prioritizing numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels.
- Analyzing technical trends with the specific devices and provide appropriate feedback to Engineering Services and Product Support management.
- Project Manager in a wide variety of applications (B2B and B2C e-commerce, multimedia content mgmt, wired and wireless network enhancement).
(Higher Education industry)
September 2008 — July 2009 (11 months)
Author of seminars on ICT (mobile computing, cloud computing, security measures).
(Information Technology and Services industry)
January 2005 — April 2005 (4 months)
- customer service / CRM
- beta-testing
- intranet / CED mgmt
- product scouting
(Retail industry)
May 2003 — December 2004 (1 year 8 months)
- beta testing
- product scouting
- customer service
- technical documents
Information Technology 2008 — 2008
Nominated "Research Fellow" in Information Technology.
110/110 , Archaeology , 1999 — 2007
Graduated with 110/110 cum laude in Etruscology. Dissertation involved georeferencing and digitalizing technologies to produce a map of the area object of my study.
all kind of sport, new technology, movie, music, pets and reading books
Linux Registered User: #480140
Active member of it.comp.sicurezza.*, it.comp.os.linux.*, it.comp.macintosh