
Sr. Consultant at BWise B.V.
The Hague Area, Netherlands

Sr. Consultant at BWise B.V.
The Hague Area, Netherlands
Mirella is a senior product consultant with a broad experience on implementation of the different BWise products. She has good communication and analytical skills. Challenging projects include the implementation of BPM/IC at Ziggo, succesfull implementation of IC (in short time) at large mobile phone company in Bulgary and different Risk Management projects at different companies in Switzerland.
* Good analytical skills
* Good communication skills, contact for different layers in an organization
* Strong ability to learn
* Empathetic
* Broad knowledge of different market segments (Bank, Insurance, Production, Telecom, Energy)
* Customer focused
* Quality Oriented
* Independent, planning and result oriented attitude
* Teamplayer
* Organization Sensitivity
* Knowledge of AuthorIT, Captivate, SharePoint
* Dutch (excellent), English (excellent), German (sufficient)
(Privately Held; Computer Software industry)
July 2007 — Present (2 years 6 months)
Key Activities & Responisbilities:
>> Implementation of BWise software solution from a business perspective for BWise (top)accounts:
o Translate business specifications to software solution
o To identify and develop (customer) specifications
o Training and coaching clients, colleagues and partner organizations
o Organize and lead workshops
o Managing projectteam
o Advise customers
>> Develop and setup of knowledge management within BWise
>> Develop training courses (including e-learning) and workshops
>> Product and Service innovation
Aspects:
>> Corporate Compliance Codes (Sarbanes –Oxley, Code Tabaksblatt/Frijns)
>> Risk Management and Operational Risk Management (COSO-ERM, AS/NZ-standard, ISO 31000, Solvency II, Basel II)
>> IT Governance (COBIT)
>> Information Security (ISO 27000)
>> Process Management
Important Projects:
>> Helvetia (St Gallen, Switzerland)
Internal Control & Risk Management implementation
>> Swiss Life (Zürich, Switzerland)
Internal Control & Risk Management implementation
>> Mobiltel (Sofia, Bulgary)
Sarbanes-Oxley & Risk Management implementation
>> TAUW (Deventer, The Netherlands)
HES Compliance implementatie
>> Enexis (formerly known as Essent Netwerk, Den Bosch, The Netherlands)
Process Management (SqEME) implementation
(Privately Held; Computer Software industry)
December 2004 — July 2007 (2 years 8 months)
Key Activities & responsibilities:
>> Implementation of BWise software solutions for BWise accounts
o Provide product-specific training for clients
o Participate in workshops
o Functional and technical implementation of BWise software (installation, configuration, customization)
o Functional administration of BWise
>> Contribution to deliver Product and Service Innovation
>> Contribute to training development
>> Participate in Risk Management knowledge group
Aspects:
>> Corporate Compliance Codes (Sarbanes –Oxley, Code Tabaksblatt)
>> Risk Management and Operational Risk Management (COSO-ERM, AS/NZ-standard, Basel II)
>> IT Governance (COBIT)
>> Information Security (ISO 27000)
>> Process Management
Important projects:
>> Rabobank Nederland Aangesloten Banken (Utrecht/Eindhoven, The Netherlands)
Business Process redesign, Process management, Internal Control & Risk Management (Basel II)
>> Bouwfonds (Hoevelaken, The Netherlands)
Sarbanes-Oxley implementation
>> Orbay (Eindhoven, The Netherlands)
Describe and model business processes
>> Amvest (Amsterdam, The Netherlands)
SAS70 implementation
>> Schiphol Group (Schiphol, The Netherlands)
Internal Control implementation and implementation legal entity structure
(Computer Software industry)
February 1998 — May 2005 (7 years 4 months)
Key activities/responsiblities:
>> Product development as:
o Programmer (COBOL)
o Technical developer
o Functional developer
o Information analyst
>> Functional management custom applications
>> Editor & DTP activities for company magazine
Psychology 2009 — 2010 (expected)
MSc , Biology , 1992 — 1997
VWO , English, Dutch, Ancient Greek, Biology, Mathematics (B), Chemistry, Physics , 1986 — 1992
Mangementwetenschappen 2007