Knowledge Manager at ING Business School
Amsterdam Area, Netherlands
Knowledge Manager at ING Business School
Amsterdam Area, Netherlands
Profile:
Curious, reflective, open, non-conformist, pro-active, self-motivated, fast learner, avid reader, creative, team builder, passion for knowledge sharing, dislike of rules-for-rules-sake, wary of bureaucracy and of 'sticking to annual targets' while the world has moved on.
Areas of expertise:
* Knowledge management & knowledge sharing (from user psychology to analysis and methodology, including social media tools like search, sharepoint, wikipedia, weblogs, knowledge bases, social networks et cetera)
* Project management - I am a certified Prince2 practitioner (but I only apply - parts of - this method if and when relevant)
* Service oriented IT architecture (SOA)
* Psychology, including reception and motivation psychology
* Lecturing & teaching
* Editing & translating, English & Dutch
* Music psychology, philosophy and... all my other interests
Goals:
* Working in a challenging and creative environment where I keep learning, within a growing and changing network of people I trust and feel related to.
* Helping people to think for themselves while I try to do the same with their help.
Knowledge managment
Social media
Project management (I am a certified Prince2 practitioner)
(Music) psychology
And some other stuff
(Public Company; 10,001 or more employees; ING; Banking industry)
August 2008 — Present (1 year 4 months)
(Public Company; 10,001 or more employees; ING; Banking industry)
December 2006 — August 2008 (1 year 9 months)
- Global business trend analysis
- Gearing internal knowledge & information management to these trends and concerns
- Being a link between outside and inside developments (business schools, academies, research groups)
- Consulting about social media both on departmental en group wide scale
- Helping to implement solutions for knowledge management problems throughout the organisation
(Public Company; 10,001 or more employees; ING; Banking industry)
June 2005 — November 2006 (1 year 6 months)
Project manager application delivery within the savings-domain (Postbank, ING Bank, Interadvies)
Resource planning
Initiator, moderator and web master of sharepoint sites, facilitating working together across organisational silo's and knowledge sharing
(Public Company; 10,001 or more employees; ING; Banking industry)
September 2002 — May 2005 (2 years 9 months)
Aim of the programme: implementing a Service Oriented Architecture (SOA).
Responsibilities: member of PMT; project manager of a Dutch-Belgian team that
- assisted projects in defining & implementing services
- delivered guidelines & position papers on subjects such as XML, tracking & tracing, communication patterns
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 2000 — September 2002 (2 years 9 months)
Designing & implementing a group- and world wide intranet search engine
Setting up & promoting standards for site design optimised for the search engine
Setting up training courses for site owners, web masters, site designers, and end users; delivering these trainings
Creating awareness for standards regarding intranet content from the perspective of copy rights, information security and overall compliance
(Self-Employed; Research industry)
1995 — 2000 (5 years )
- Research at 8 Dutch music schools into the causes of student (de)motivation. The results have been presented at the yearly conference of ISME - International Society of Music Education
- Workshops & trainings at music schools
(Self-Employed; Writing and Editing industry)
1991 — 2000 (9 years )
Some examples:
Chief editor and co-author of a volume on music psychology (368 pages, including CD)
Editor of the Art Catalogue of ING Group (English version, Dutch version)
Translator of a book on children's diseases
Translator of TV-programs and movies (subtitles)
(Self-Employed; Performing Arts industry)
1991 — 1997 (6 years )
Teacher music psychology at the Royal Conservatory The Hague and the Music Academy Zwolle
Accreditation course in London , Sense making in complex worlds, story gathering & analysis methods , 2008 — 2008
Post doc certificate , Masterclass Knowledge Management , 2007 — 2008
5 month course, part time.
Post doc certificate , Masterclass Payments , 2006 — 2006
4 month course, part time.
Certified Prince2 Practitioner , Project Management , 2005 — 2006
6 month course, part time.
post doc, certificate , Java Engineer, IT , 2000 — 2000
4 months, full time
Masters , Musicology , 1981 — 1988
1971 — 1977
Philosophy, history, poetry, science, lateral thinking, creativity, talent, motivation, psychology, education, logic, sociology, economics, web 2.0, management theory, innovation, learning, social media, complexity theory, and... gaming (online social strategy games) if I have time to spare.
Mensa Nederland (membership lapsed), Cognitive Edge Practitioners Network
2009 - Nominated for Dutch award: "Informational Professional of the Year". I didn´t get the price, but still felt (and feel) very honoured.
May 2007 - First price, public award, for an idea presented at an internal product innovation seminar at ING Group.
1990 (or somewhere close) - Gaudeamus award for ''young" European composers