Gideon Mipawa

NOC Controller at Six Telecoms Company Limited

Location
Tanzania
Industry
Computer Networking

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Gideon Mipawa's Overview

Current
Past
Education
Connections

190 connections

Websites

Gideon Mipawa's Experience

Privately Held; 11-50 employees; Telecommunications industry

August 2011Present (3 years 2 months) Dar es Salaam

System monitoring, alerting, problem logging, and coordinate tasks effectively to troubleshoot issues for prompt resolution
Monitor performance of customer services including production of performance reports,
alarm analysis and fault resolution and liaison with customers and third parties.
Support CTO with customer connection/expansion including network capacity checks,
ensuring suitability of customer’s CPE and installation, configuring, testing and
commissioning of Ethernet, WiMAX and Fiber connections.
Network troubleshooting and remotely resolving problems whenever possible
Analyze and creating report of bandwidth utilization of corporate customers.
Create and Track Rational Trouble Tickets received via email or telephone from both internal
and external sources
Escalate issues to the appropriate parties as needed to ensure the most efficient and expedient means to problem resolution.

Privately Held; 11-50 employees; Telecommunications industry

July 2010October 2010 (4 months)

Technician

Infosys IPS (T) Ltd

July 2009September 2009 (3 months) Dar es salaam

Gideon Mipawa's Languages

  • English

  • Swahili

Gideon Mipawa's Honors and Awards

  • Bsc Computer Science

    Institute of Finance Management
    • November 2011

Gideon Mipawa's Skills & Expertise

  1. PHP Frameworks
  2. Programming
  3. Human-computer Interaction
  4. Collaborative Problem Solving
  5. Computer Maintenance
  6. Network Administration
  7. NMS
  8. Cisco Technologies
  9. Networking
  10. Switches
  11. Troubleshooting
  12. Routing
  13. Routers
  14. WiMAX
  15. Network Design
  16. Computer Network Operations
  17. EIGRP
  18. Operating Systems
  19. IP
  20. TCP/IP
  21. OSPF
  22. Linux System Administration
  23. MPLS
  24. DNS
  25. CCNA
  26. VLAN
  27. Software Installation
  28. WAN
  29. Network Engineering

View All (29) Skills View Fewer Skills

Gideon Mipawa's Education

Institute of Finance Management

Bachelor's degree, Computer Science

20082011

Grade: Upper Second

Majors includes: Network administration and security, Software engineering,
System Analysis and design, Database Administration, Information Systems
Project Management, Internet and Web Development.

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