Business Analyst at Disney | ABC Television Group
Greater Los Angeles Area
Business Analyst at Disney | ABC Television Group
Greater Los Angeles Area
I work as a Business Analyst for the Disney*ABC Telvision Group. The role requires a hand on expertise in various software packages that drive the various cable television channels that the DABC Television Group control. My role also requires extensive project management experience to coordinate the many active projects that I am actively involved with.
Extensive experience for 5+ years with the Broadcast Television/Post Production software "Xytech Enterprise"
(Public Company; DIS; Entertainment industry)
December 2005 — Present (4 years 1 month)
Working as part of the Business Technologies team, I am responsible for driving project execution for the the powerful cable television properties of Disney Channel, ABC Family and SOAPnet
Manage day to day interactions on multiple projects, manage outside vendors on technology initiatives, coordinate meetings, draft technology project plans, resolve technology issues and document processes
Responsible for multiple software implementations from inception to post go-live support. Co-ordinating a team of developers, project managers and technical support staff as well as consultants and third party vendors.
(Public Company; ASCMA; Entertainment industry)
September 2001 — December 2005 (4 years 4 months)
Provide first and second line support for the software package; Xytech Enterprise as well as project planning and implementation, user training and developing new and better procedures to ensure "best practice" from the software.
Directly involved in a number of ambitious projects for Ascent, including several software implementations for which I was involved from start to finish, from planning and preparation, user training and implementation through to first and second line support.
Used Microsoft SQL for administration of databases and writing queries, as well as DTS packages for data management.
Worked on many new and exciting projects including holding the position of “Systems Administrator” for a Xytech hosting environment for Sony Pictures Entertainment.
(Public Company; ASCMA; Entertainment industry)
September 1999 — September 2001 (2 years 1 month)
Responsible for providing Desktop support and troubleshooting for over 800 users on a wide variety of software and hardware areas.
Responsible for overseeing development, testing and implementation for bespoke Label and QC Software, vital to the workflow process within the company.
Responsible for Backup and Virus Protection software running on Company servers and to monitor and administer vital backups for the company’s key systems.
Provided a vital education in IT systems and practices as well as teaching me the skills necessary to provide support to a large number of users.
(Broadcast Media industry)
June 1998 — August 1999 (1 year 3 months)
Working as a part of a small team, it was my duty to maintain and manage the Video Library
at TVP.
I regularly dealt with clients, ensuring that tapes were professionally and expediently dispatch by courier to their specified location as well as devising and implementing new methods and techniques for better tracking, storing and managing masters held at TVP.
(Media Production industry)
September 1996 — June 1998 (1 year 10 months)
Responsibilities included assisting on film shoots and during post production.
Dealing with clients on the phone, handling tape duplication, organizing equipment hire,
graphics manipulation and editing for videos.