Head of Messaging and Directory Services Engineering at RBS Global Banking and Markets
London, United Kingdom
Head of Messaging and Directory Services Engineering at RBS Global Banking and Markets
London, United Kingdom
Solid background in Enterprise Technology, with strong emphasis in Messaging, Directory Services and Collaboration. Consistently exceed goals and customer service expectations. Experienced in handling international teams and local infrastructure operations across all departments (SAN, Servers, Networks, Mobility, and Desktops). Skilled in leading the development and implementaion of innovative and emerging technologies.
Vendor Relationships, Customer Relations, Solutions Architecture, Innovator, Technical Manager, Microsoft Exchange, Microsoft LCS/OCS, Blackberry, FAST Search, Wikis, Blogs, Collaboration, Enterprise Search, Enterprise 2.0, Mobility, Information Management.
(Public Company; Myself Only; Investment Banking industry)
April 2008 — Present (1 year 8 months)
I am a Messaging and Collaboration consultant with over 15 years in the Infrastructure Technology space working with and for large global enterprises, with complex IT infrastructures that require consolidation, cost savings, increased productivity, leadership and strategy.
Consultancy and Engineering services are provided directly and through established trusted partners in the industry worldwide.
Unified communications and Enterprise 2.0 strategies are core services in addition to migration and integration engineering.
(Public Company; 10,001 or more employees; DKIB; Investment Banking industry)
September 2005 — March 2008 (2 years 7 months)
• Lead efforts to research new technologies and identify replacement strategies
• Recommend innovative solutions producing tangible business benefits
• Continually acquire new knowledge and skills in specialty areas
• Develop and review systems architecture design specifications for new and existing information systems, ensuring that they meet business processes and enterprise architecture requirements
• Direct the systems architecture requirements development for network and open systems technology; middleware including data, databases, workflow, and logical processes; and, interfaces with other systems
• Define and documents the enterprise systems architecture blueprint
• Participate in the evaluation and selection of new technology and provides feedback on the viability and applicability.
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
May 1999 — August 2005 (6 years 4 months)
• Pioneered Blackberry, KVS Enterprise Vault, Parlano MindAlign and FAST Enterprise Search to Dresdner Kleinwort.
• Designed, project managed and completed the migration from Exchange 5.5 to Exchange 2003 in the summer of 2005 including budget request and approval justification.
• Reduced SPAM by 85% using IronPort.
• Reduced the capital expenditure of Enterprise Search by 80%.
• Managed operating budgets in of 3.5m GBP.
• Reduced running costs of Messaging by over €1m.
• Increased availability, performance and cost effectiveness of E-Messaging from 97.6% to 99%.
• Produced Messaging ITT, distributed to market, performed vendor evaluation and conducted decision scoring process.
• Extending existing messaging platforms to a more collaborative environment with presence, VoIP, IPT, IM, CHAT, Web-Conferencing integration.
• Liaising with the press, manufacturers and vendors
• Responsible for data retention policy and compliance of Messaging worldwide.
(Privately Held; Myself Only; Information Technology and Services industry)
1997 — 1999 (2 years )
• Provide independent consultancy services for Email and Directory integration and Migration.
• Provide implementation and deployment programs for clients.
• Developed and implemented high availability testing and deployment solutions.
• Served commercial customers including,
- Dresdner Bank AG
- Deutsche Morgan Grenfell Asset Management
- DRCM
- Kleinwort Benson Private Bank
- Associated Newspapers
- General Electric Capital Europe
- General Electric CFI
- Linklaters
- Nikko Securities
- Kingfisher plc
(Privately Held; 51-200 employees; Information Technology and Services industry)
1994 — 1997 (3 years )
In this role I supported business development managers across all sectors providing consultancy to all customers from Multi-National Corporations to Nationwide organisations. I was involved in presenting technical solutions to both technical decision makers and business decision makers at the most senior level.
I regularly supported our marketing division in roadshows and forums to the potential new customers and existing customers.
As a consultant I contributed to a bi-monthly technical newsletter that was sent out to our mailing list promoting the skills/competence/expertise and case studies of solutions implemented by Simmons Magee plc.
(Privately Held; 201-500 employees; Information Technology and Services industry)
1990 — 1994 (4 years )
Develop and maintain customer relationships at both the technical and business decision making levels. Designing, building and deploying large scale deployments as part of a team to deadlines.
Masters , Business Administration , 2002 — 2005
Dissertation titled: Coping with Information Overload.
A study to transform data into a competitive edge within an Investment Bank.
Mobile communications, travelling, golf, fencing, skiing and snowboarding.
FIMA
Fastest lap around Silverstone in a formula Ford. (during a track day) :-)
*In the Press:- *
• Financial Times Feature - From Teenage bedroom to boardroom (an article about the rise of Instant Messaging in the Enterprise)
• Iron Port case study
• Waters Online - Instant Threats (Rising usage of IM and the threats that follow).
• Email Archiving case study (KVS)