Mike Muson

Mike Muson

Customer Experience Expert ☁ Voice Self-Service Champion ☁ Cloud Technology Advocate

Location
Greater Los Angeles Area
Industry
Telecommunications

As a LinkedIn member, you'll join 300 million other professionals who are sharing connections, ideas, and opportunities.

  • See who you and Mike Muson know in common
  • Get introduced to Mike Muson
  • Contact Mike Muson directly

View Mike's full profile

Mike Muson's Overview

Current
Connections

500+ connections

Mike Muson's Summary

Remove the barriers and improve the customer experience in your contact center.

Smart Action offers one-of-a-kind Artificial Intelligence (AI) voice self-service for medium to large businesses. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent.

Contact Me:
Email | mike.muson@smartaction.com
Phone | 310-773-4701

Mike Muson's Experience

Vice President of Sales

Smart Action Company LLC

Privately Held; 51-200 employees; Telecommunications industry

March 2013Present (1 year 7 months) El Segundo, California

SmartAction offers one-of-a-kind Artificial Intelligence (AI) voice self-service for medium to large businesses. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent.

Mike Muson's Skills & Expertise

  1. Strategy
  2. Solution Selling
  3. Sales Process
  4. New Business Development
  5. Selling
  6. Sales Operations
  7. Entrepreneurship
  8. Marketing Strategy
  9. Strategic Planning
  10. Marketing
  11. Customer Experience Transformation
  12. Contact Center Optimization
  13. Artificial Intelligence
  14. Customer Self Service
  15. Call Centers
  16. Cloud Applications
  17. Customer Experience
  18. Call Center Development
  19. Telecommunications
  20. Contact Centers
  21. Customer Experience Management
  22. SaaS
  23. Customer Retention
  24. Customer Satisfaction
  25. Channel Relationship Management
  26. Sales
  27. Sales Management
  28. Business Development
  29. Strategic Partnerships
  30. Non-profits
  31. Account Management
  32. Product Marketing
  33. Team Building
  34. Event Management
  35. Nonprofits
  36. Leadership
  37. Channel Partners
  38. Mobile Marketing
  39. Product Management
  40. Program Management
  41. High Technology Sales
  42. Customer Relations
  43. Problem Solving

View All (43) Skills View Fewer Skills

View Mike Muson’s full profile to...

  • See who you and Mike Muson know in common
  • Get introduced to Mike Muson
  • Contact Mike Muson directly

View Mike's full profile