Mike Haynes, PMP

Mike Haynes, PMP

Technology Media Manager at Elsevier

Location
Greater St. Louis Area
Industry
Information Technology and Services

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Mike Haynes, PMP's Overview

Current
Past
  • Project Manager/Analyst at MasterCard International
  • Project Manager/Business Analyst at Bryan Cave LLP
  • Computer-Based Training Developer at The Boeing Company
  • Multimedia Developer at Hands-On Interactive Publishing

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see all

Education
  • Southern Illinois University, Edwardsville
  • Alton High School
Recommendations

29 people have recommended Mike

Connections

310 connections

Mike Haynes, PMP's Summary

Over 14 years of experience as a developer and leader in the Interactive and Web Development fields. Proven ability as a Project Manager and Functional Manager for concurrent, cross-functional teams - contributed to more than 80 projects to date. Led teams of up to 12 direct reports in Application Development supporting Business Intelligence software.

Managed teams working with numerous technologies and methodologies:

• Project Management - PMP Certified
• Certified ScrumMaster
• Full SDLC Development
• Agile Development / XP
• Web Development
• Microsoft Project
• Java
• Data Warehouse
• Microsoft .net
• Microsoft Office
• Oracle
• Cube methodology
• Software Development
• Microsoft SQL Server 2000/2005
• WebSphere
• Microsoft Access

Effective communicator, able to collaborate with both technical and non-technical stakeholders. Big picture thinker with experience setting priorities and translating the organization’s vision into action. Brings analytical thinking and an empathetic human touch to problem-solving and the creative process. Relentless in pursuit of constant improvement in all aspects of work and team.

Specialties

IT Manager, Functional Manager, Resource Manager, Application Development Manager, Software Development Manager, Project Manager, PMP, ScrumMaster

Managed numerous technologies and methodologies:

• Project Management - PMP Certified
• Certified ScrumMaster
• Full SDLC
• Web Development
• Interactive Software Development
• Data Warehouse
• Microsoft .net
• Cube methodology
• Microsoft SQL Server 2000/2005
• Microsoft Project
• Java
• Microsoft Office
• Oracle
• WebSphere

Mike Haynes, PMP's Experience

Technical Media Manager

Elsevier

Public Company; 5001-10,000 employees; Publishing industry

November 2009 – Present (2 years 7 months)

IT Manager

Maritz Research

Privately Held; 501-1000 employees; Market Research industry

2006 – 2009 (3 years)

Responsible for multiple teams, with up to 12 software developers, supporting Fortune 500 clients as one of two IT Managers in the Financial Services Research group. Personal portfolio included more than 15 large clients and more than 40 projects, with annual revenue in excess of $9,000,000. Maintained project schedule, ensured compliance to budget and provided administrative leadership for the team.

• Increased personal direct reports from 5 to 12 over the course of 3 years, concurrent with becoming the only IT Manager in the FRG group
• Directly managed application developers, providing performance appraisals, career development guidance, and management of various personal issues
• Mentored developers identified as potential leaders, enabling 3 direct reports to transition into Team Lead roles
• Participated in client-facing meetings in collaboration with Account Management teams, resulting in increased retention and further expansion of billable projects
• Represented IT organization in department-wide meetings with business partners, facilitating cross-functional collaboration and improved project team dynamics
• Implemented new team concept to better support ongoing, large projects, resulting in higher client satisfaction scores and lowered support costs
• Created and documented multiple departmental processes and charters
• Interviewed and evaluated candidates for 10+ open positions within the IT staff, recommending desirable candidates to IT Director
• Successfully completed New Manager Series training curriculum consisting of 9 courses, as well as Six Sigma Green Belt training

IT Manager (PM activities)

Maritz Research

Privately Held; 501-1000 employees; Market Research industry

May 2006 – April 2009 (3 years)

• Provided IT Project Management expertise for 5-10 concurrent application development projects in various phases of the development life cycle, creating and maintaining project plans, work breakdown structures (WBS), milestones and resource/task assignments for 5-12 software developers
• Estimated development costs as an input into RFPs, RFQs and other documents supporting business development and company management
• Executed software development project management tasks in all phases of Software Development Life Cycle (SDLC) from pre-sales and requirements gathering/definition through implementation and ongoing support
• Directly managed application developers, providing performance appraisals, career development guidance, and management of various personal issues
• Acted as primary IT point of contact for clients in all change request and issue resolution situations

Director, Project Delivery

Habanero Computing Solutions

2005 – 2006 (1 year)

Led a team of 5 senior-level developers and designers and contributed to every phase of quality project delivery. Working alongside company leadership, direct responsibility for company profit and loss. Successfully managed more than 20 billable projects. Coordinated all aspects of development from creative concepts and design to database development and n-tier programming to superior client service after project completion.

• Executed Project Management tasks for 5-10 concurrent projects, creating work breakdown structures (WBS), project plans and task lists, as well as tracking completion of individual tasks and overall projects
• Managed time and effort reporting for all development and creative staff
• Led efforts to bring together the development resources into a high-performance team, through direction-setting, active listening and proactive communication, as well as continuous team-building efforts and empowerment of individuals
• Acted as single point-of-contact for clients throughout the development cycle of their projects, requiring superior communications and negotiating skills to maintain excellent working relationships among the unique mix of diverse stakeholders involved in each project
• Facilitated client encounters in a variety of contexts: business development presentations, requirements gathering, team integration and specific problem-solving sessions
• At the request of the Vice President, contributed to strategic planning sessions to envision future company direction and new areas of opportunity

Project Manager/Analyst

MasterCard International

Public Company; 5001-10,000 employees; MA; Financial Services industry

2004 – 2005 (1 year)

Acted in an entrepreneurial, multi-functional leadership role to help grow and mature the Internet Technology Services Production Support organization. Led cross-functional teams of up to 20 professionals at a time, including offshore development resources, in the completion of 12 development projects.

• Managed application support efforts for Tier 1 (high-profile) Internet Applications, including leading a support team of 4 developers and interacting directly with product owners in St. Louis, New York and Australia
• Led the development of all project work for ITS Production Support, a team of 20 IT professionals responsible for supporting and enhancing more than 60 of MasterCard’s web-based products and services. The team was comprised of resources in St. Louis and Chennai, India
• Facilitated complex interactions between numerous internal and external stakeholder groups and ITS management to ensure project deliverables met and exceeded expectations within time and budget constraints
• Provided direction and guidance for the maturing and documentation of team’s project methodology and processes, while complying with MasterCard’s overall PM strategies

Project Manager/Business Analyst

Bryan Cave LLP

Partnership; 1001-5000 employees; Law Practice industry

1999 – 2003 (4 years)

Gained experience as a Project Manager and Business Analyst in all phases of the System/Software Development Lifecycle (SDLC).

• Acted in a leadership role for 10 major Projects, including web-based training and decision support applications, a learning management system, a complete rebuild of the firm’s intranet, document search and retrieval applications, and a content management system
• Managed contributions of up to 8 team members and numerous external resources to drive projects towards on-time delivery of quality products, delegating tasks to developers and other team members at own discretion
• Delegated tasks to developers and other team members at own discretion, based on demands of other projects and team members’ skillsets
• Acted as team liaison to numerous external groups, including lawyers and legal staff, firm management, HR and Accounting personnel and all other IS groups
• Successfully participated in project briefings to key firm executives, including Chairman and Practice Managers
• Specific tools used include MS Project, Visio, Access, Office applications, SQL Server; Macromedia ColdFusion and Dreamweaver; Adobe Photoshop. Methodologies used include a simplified version of the Microsoft Solutions Framework, eXtreme Programming and FuseBox

Computer-Based Training Developer

The Boeing Company

Public Company; 10,001+ employees; BA; Aviation & Aerospace industry

1997 – 1999 (2 years)

Contributed Macromedia Authorware and Dreamweaver experience to numerous web-based training projects. Provided leadership to development team while gaining skills in Oracle, Access, ASP and Instructional Design tasks.

• Acted as a Lead Developer for all web-based training projects, coordinating efforts of up to 8 developers
• Instrumental in conceiving and enabling organization’s entry into web-based training market by contributing needed expertise and experience.
• Acquired multi-disciplinary capability in Instructional Design that helped alleviate workflow bottlenecks
• One of three developers selected to act as authoring system instructors in employee education program, instructing in Macromedia Authorware fundamentals and techniques
• Specific tools used included Macromedia Authorware and Dreamweaver, Allen Communications’ Designer’s Edge, Oracle databases, Microsoft Office tools, with Netscape Navigator as the target client platform

Multimedia Developer

Hands-On Interactive Publishing

1995 – 1997 (2 years)

Gained experience in a wide variety of technical areas, including Macromedia Authorware and Director, Web Development tools, graphic manipulation tools, and Windows and Macintosh PCs

• Contributed to more than 22 projects, including leadership roles and responsibilities in 14, which generated more than $350,000 in revenue
• Pioneered company efforts in Internet/World Wide Web, resulting in 6 new projects and additional revenue-generating opportunities
• Technical specifics included Macromedia Authorware, Director, and Shockwave, early HTML/Javascript editors such as WebSpinner, Adobe Pagemill, and NetObjects Fusion, Verity search/indexing tools, and graphic tools like Adobe Photoshop and DeBabelizer

Hands-On was a small, agile, multimedia development company that specialized in partnering with traditional publishing companies, particularly medical publishers. Known for products that featured both technical excellence and impressive visual design, the company eventually turned the talents of its development team on the fertile ground of the World Wide Web.

Mike Haynes, PMP's Education

Southern Illinois University, Edwardsville

B.S., History / Instructional Technology

1985 – 2002

Alton High School

Diploma, College Prep

1981 – 1985

Mike Haynes, PMP's Additional Information

Interests:

Professional Development Opportunities:, 08/2009 - completed Certified ScrumMaster certification, 06/2008 - completed pilot of Maritz Leadership Mentoring Program, 10/2007 - Maritz New Manager Series completed. Coursework included: - Foundations of Leadership - Navigating Change - Leading Diverse Teams - Targeted Selection - Legal Side of Management - Financial Side of Management - Maximizing Performance Through Coaching, 10/2006 - Maritz Six Sigma Green Belt training, 03/2004 - Applied Framework for Project Management online course, 08/2003 - Business Requirements Management workshop at Wash. U./CAIT, 04/2001 - Macromedia UCON 2001 conference, 12/2000 - CNET Builder.com Live! conference, 11/2000 - Allaire DevCon 2000 conference, 07/2000 - FastTrack to ColdFusion training, 12/1999 - CNET Builder.com Live! conference

Groups and Associations:

certified Project Management Professional (PMP) through Project Management Institute (PMI),Certified ScrumMaster through Scrum Alliance

Honors and Awards:

• Team members under my leadership received 18 "Perfect SQE" scores on Maritz' Standard Quality Evaluations from various supported Clients
• Recognized by client group within MasterCard for exceptional service, and consequently received award from Ajilon Consulting.
• Outstanding Performance Award (Bryan Cave) for effort on TradeZone web application
• Leadership Award (Boeing) for leading development of SPIN training support tool
• Allen Communications Exchange (ACE) “Best of Show” for IMACS web-based training

Contact Mike for:

  • career opportunities
  • consulting offers
  • job inquiries
  • expertise requests
  • reference requests
  • getting back in touch

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