Mike Fine

Current

• Director of Client Services at Centercode, Inc.

Past

• Beta Test Manager at 3Com Corporation
• Technical Writer at Iomega Corporation

Education

• Weber State University

Recommended

12 people have recommended Mike

Connections

278 connections

Industry

Computer Software

Mike Fine’s Summary

Leading expert on beta testing in the world. Have spent more than 20 years involved in beta programs and have conducted hundreds of beta tests. Extensive test management experience and the author of the only book on the subject of beta testing, "Beta Testing for Better Software." Strong proponent of quality systems and Kaizen processes.

Extensive experience in all forms of networking and mobile technologies. Strong background in wireless communication technologies:

• Author of three books and numerous magazine articles.
• More than 20 years of management experience.
• Conducted or managed more than 300 beta test projects.
• Inventor of two US Patents.
• Strong background in customer service, customer interaction and service management.
• Advanced experience in web programming including experience in Java, SQL, ASP, HTML and XML.
• Extensive experience in Quality Systems including ISO 9000.
• Diversified expertise in all technologies.

Mike Fine’s Specialties:

Beta Testing
Process and Program Management
Management
Quality Assurance
Product Test and Human Factors
Communications and Networking
All Wireless Technology including Bluetooth, WiFi, Cellular
Unified Communication Technologies
Broad Technology Background

Mike Fine’s Experience

• Director of Client Services

  Centercode, Inc.

  (Privately Held; 11-50 employees; Computer Software industry)

  August 2001 — Present (8 years 6 months)

  As the Director of Client Services for Centercode, I supervise the operation of hundreds of beta tests a year. Our team of engineers is focused on conducting beta tests for many of the largest manufacturers in the technology industry.
  
  My role is focused interfacing with our corporate clients to ensure tests are conducted to their satisfaction; establishing best practices within operations and effectively managing our team. With an emphasis on customer service, we provide professional and detailed execution of beta tests.
  
  Centercode delivers world leading software and services designed to help organizations of all sizes achieve highly successful beta tests. In my role, I ensure we utilize our tool "Connect" and the most effective beta test practices possible.

• Beta Test Manager

  3Com Corporation

  (Public Company; 1001-5000 employees; COMS; Computer Networking industry)

  May 1992 — August 2001 (9 years 4 months)

  At the time of my departure from 3Com, I was the Beta Test Manager for the entire corporation supervising testing for all divisions on three continents. This included testing products of all types from large switches to Palm handhelds.
  
  Hired initially to support the technical operations of Megahertz Corporation's top clients, I was moved into engineering to supervise the beta test program. Alone in this position, I designed and executed multiple tests. Megahertz was acquired by USR which was then acquired by 3Com.
  
  In each acquisition, our beta test practices were adopted by our new parent company. Over seven years, I grew the team from myself to nine people conducting projects for the entire company.
  
  In my experience, I gathered expertise in a variety of technologies. I was deeply involved in the initial deployment of V.92, Bluetooth, DSL, Cable, 802.11x, VoIP and numerous other standards in software and hardware.

• Technical Writer

  Iomega Corporation

  (Public Company; 1001-5000 employees; Computer Hardware industry)

  June 1991 — February 1992 (9 months)

  I was hired at Iomega to help improve and simplify documentation. As a technical writer I compiled, wrote and designed technical documentation for SCSI specifications, Open Architecture Manuals and various Iomega products. In each of these projects I helped improve the overall usability and streamline the design of these documents.
  
  With our documentation team, we headed up the change from a multi-page manual to a single sheet of paper with images. This advance in usability and design received multiple awards and was at the forefront of peripheral documentation design.

Additional Information

Mike Fine’s Interests:

Wireless Standards Unified Communication Mobile Telephony New Technology Writing Skiing, Tennis, Landboarding Kayaking and Canoeing Professional Sports Music

Mike Fine’s Groups:

Pi Kappa Alpha National Fraternity
2002 Gate Judge Winter Olympic Games
Weber State University Alumni Association Board Member

•    Wireless Internet Industry Executives (WIIE)...6,000+ members & growing!
•    Software Testing & Quality Assurance
•    Pi Kappa Alpha Fraternity
•    3Com Alumni Association
•    iomega Alumni
•    Google Android
•    Weber State University Alumni Association
•    US Robotics Alumni
•    Unified Communications Professionals Forum
•    Salt Lake 2002 Olympic Volunteers
•    Pi Kappa Alpha - Eta Theta (Weber State)
•    WSU Young Alumni
•    BETA Testing

Mike Fine’s Honors:

Author of "Beta Testing for Better Software" Wiley, 2002
Author of "Canoeing and Kayaking Utah" Countryman Press 2006
Author of "Utah: The Complete Ski and Snowboard Guide" Countryman Press 2007
Inventor of U.S. Patent 6215799 for an ISDN Analog Interface and Us.S. Patent 6275933 for a security design.

Mike Fine’s Contact Settings

Interested In:

• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch