Michael Dexter

Current

Principal Software Engineer / ClearCase at EMC

Past

Software Configuration Management (SCM) Consultant at Surrex Solutions Corporation
Software Configuration Management (SCM) Consultant at SURREX SOLUTIONS, INC.
Owner at CDEXUS Corp

Migration Architect at BINARY TREE, Inc.
Systems Analyst at COMSYS, Inc.
Senior Software Consultant at BUSINESS EDGE SOLUTIONS, Inc.
Suites Integrations Support Engineer II at IBM
Technical Support Engineer II at Rational Software
Consultant Associate at IMI SYSTEMS, Inc.

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6 more...

Education

Learning Tree International
Boston College
Pinnacle

Clark University
Mt. Wachusett C. C.

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2 more...

Recommended

10 people have recommended Michael

Connections

300 connections

Industry

Computer Software

Websites

Michael Dexter’s Summary

A versatile, results-oriented professional with the ability to oversee a variety of enterprise applications, providing a consistent, high-caliber approach to design, development, testing, and maintenance of software, systems, and infrustructures.

Accomplished, technically sophisticated Software Configuration and Change Manager with proven success providing global infrustructure development, migration, and support efforts for worldwide employees; guide technical teams, aligning efforts to enterprise architecture and functionality strategies. Skillfully liaise between technical and business communities to ensure identification and execution of optimum solutions. Seamlessly manage change and risk, applying industry best practices. Leverage expertise in end-to-end project management to perform scope planning, scheduling, resource allocation, and performance management. Flawlessly implement projects, ensuring end product conforms to requirements and ROI targets; skillfully preserve business continuity.

My most recent tenures as SCM Manager with Surrex and Migration Architect with Binary Tree have been contracted roles through my own consulting organization, CDEXUS Corp. My accomplishments leading this organization include development of a business plan, securing of $125K in funding for a spin-off business idea, cultivation of 30% year-over-year revenue growth, and achievement of 23% profit margin. I am eager to couple this success with my existing expertise as a project and technology manager, to lead and seamlessly direct all efforts of a technology business unit from conception through implementation, applying my diverse set of technology, management, and business analysis skills to consistently achieve objectives.

My current goals are to keep expanding my knowledge and to use the tools and experience I have gained throughout my life at a company that appreciates hard work, determination, and dedication.

I am actively pursuing PMI's PMP certification.

Michael Dexter’s Specialties:

Project Mgmt. Budget, Scope, Schedule •Stakeholder Comm. •Client & Vendor Relations •Requirement Gathering •User Training & Support •Team Building •Peer Mentoring •Incident Mgmt. •Rational ClearCase, ClearQuest, RequisitePro, TestManager, Rose •UCM (Unified Change Mgmt.) •RUP (Rational Unified Process) •SDLC •Siebel CRM •CMDB •ITIL v2 Framework •Change & Risk Mgmt. •Global Project Coordination •Infrastructure Planning & Administration •System Implementation •Application Integration and Migration

Michael Dexter’s Experience

Principal Software Engineer / ClearCase

EMC

(Public Company; 10,001 or more employees; EMC; Information Technology and Services industry)

October 2008 — Present (1 year 4 months)
Software Configuration Management (SCM) Consultant

Surrex Solutions Corporation

(Privately Held; Information Technology and Services industry)

August 2008 — December 2009 (1 year 5 months)

Managing the daily ClearCase activities of the FE team within Investment Technology Group, Inc. (formerly MacGregor), the Corporate Division.
Software Configuration Management (SCM) Consultant

SURREX SOLUTIONS, INC.

(Computer Software industry)

October 2006 — December 2008 (2 years 3 months)

Serve in onsite management capacity for Investment Technology Group, Inc. (formerly MacGregor), the SSI Division.

Oversee software configuration management (SCM) environment spanning N. America, Europe, Middle East, Asia, and Australia directing global operations. Lead support of 400+ ClearCase and ClearQuest end-users at 12 sites in 7 countries, consulting with top management to develop short- and long-range change and configuration plans in alignment with strategic objectives. Ensure consistency across worldwide infrastructures, leading highly planned and precisely executed technical and project activities. Provide operational and performance management for subordinate personnel. Deftly handled conflicts resulting from dual reporting at start of the engagement, leveraging exceptional prioritization, negotiation, and decision-making acumen to consistently meet mission-critical objectives.

• Drove a $45K savings in IBM software license renewal.
Owner

CDEXUS Corp

(Information Technology and Services industry)

February 2006 — December 2008 (2 years 11 months)

• President and CEO
• Manage all day to day actions and corporate books, marketing, and advertising.
Migration Architect

BINARY TREE, Inc.

(Computer Software industry)

February 2006 — October 2006 (9 months)

Designed and directed migration planning for Fortune 10 client; IBM with 4K+ end-users and 14 global domains, moving from ClearCase to Active Directory; leveraged migration best-practices to ensure business continuity with zero unscheduled downtime. Liaised across business units to identify, gather, and document business requirements in order to design a highly customized migration strategy for each domain. Served as project leader for first two domain collapses across global locations, handing proven, successful migration plans over to Engineering team for remaining domains. Responded to and managed all escalated issues across all migration phases, serving as point-of-contact for entire migration effort. Key Achievements:

• Collaborated with account administration groups to streamline workstation update effort, resulting in development of a one-touch configuration solution for each PC.
Systems Analyst

COMSYS, Inc.

(Computer Software industry)

June 2005 — March 2006 (10 months)

Provided infrastructure and application support for primary client of previous position, State Street Global Advisors, contributing to client engagement through roles in project management, cycle reporting, incident management, and end-user training. Consulted with senior client management teams to understand and strategize solutions for business issues and objectives, developing proposals, processes, tools, and analytics. Managed routine and escalated software configuration management (SCM) efforts. Oversaw application development team adherence to standards across code compilation, build, and version / release control. Key Achievements:

• Spearheaded configuration management database development through documentation of ITIL v2 framework processes.
• Authored 120+-page strategy document outlining staffing goals, performance benchmarks and metrics, standard operating procedures (SOPs), and SOX compliance guidelines.
Senior Software Consultant

BUSINESS EDGE SOLUTIONS, Inc.

(Computer Software industry)

October 2004 — June 2005 (9 months)

Managed end-to-end product migration / integration efforts from ClearCase 5.0 to 6.0 for top financial services client on behalf of State Street Global Advisors, serving in an array of hands-on and leadership roles, including migration engineering, project architecting, technical writing, on-site technical support, end-user training, and SME for unified change management (UCM). Maintained consistent adherence to contract parameters for project scope, schedule and performance. Key Achievements:

• Stepped up to take lead on project solution architecture and design in absence of ClearCase Architect.
• Planned, documented, and introduced a complete UCM framework including defined roles and responsibilities, milestone maps and checklists, and deliverable breakdowns, and risk / issue management best practices.
• Cultivated an integrated strategy for change management across multiple environments, substantially reducing overall impacts to client operational continuity.
Suites Integrations Support Engineer II

IBM

(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

February 2003 — October 2004 (1 year 9 months)

• Technical Support Engineer, end-user phone support.
• Achieved 96% daily closure rate to calls taken by me.
• Cross-Trained on several products; ClearCase, ClearQuest, Rose, Requisite Pro, and Test manager.
• Team leader and Go-To person, and Tech Session host.
• New hire mentoring program engineer.
• Member of CraM team, worked closely with Product Management to determine future direction of the tools; ClearCase.
Technical Support Engineer II

Rational Software

(Public Company; 1001-5000 employees; RATL; Computer Software industry)

March 2000 — February 2003 (3 years )

• Technical Support Engineer, end-user phone support.
• Achieved 96% daily closure rate to calls taken by me.
• Cross-Trained on several products; ClearCase, ClearQuest, Rose, Requisite Pro, and Test manager.
• Team leader and Go-To person, and Tech Session host.
• New hire mentoring program engineer.
• Member of CraM team, worked closely with Product Management to determine future direction of the tools; ClearCase.
Consultant Associate

IMI SYSTEMS, Inc.

(Computer Hardware industry)

October 1999 — March 2000 (6 months)

Configured billion-dollar, high-volume storage and backup hardware systems as key member of North American Pre-Sales Engineering Team serving major client, Compaq. Key Achievements:
• Achieved and maintained status as one of top five Engineers for successful handling of high call volumes, with 40+ calls / day.
• Designed web-based reporting metrics tool for enhanced access to performance data.
• Conceptualized and proposed a strategic revamping of business intranet form and functionality.

Michael Dexter’s Education

Learning Tree International

Certificate , Project Management , 2008 — 2008

This is a core course required for a Learning Tree Certification. The course was one week long and held in Waltham. Passed the exam and received my certificate. Credits applied toward PMI's PMP certification.

Activities and Societies:

Activities were creation of a Project Charter, Goal Statement, Business Case, Project Plan, Objective, WBS, Risk Assessment and Planning, Resource Allocation, Deliverables and much more.
Boston College

Pending , Computer IT , 2001 — 2003

Java Programming, Web Development, C Programming, Public Speaking, Application Programming, Finance, Organizational Communication.

Activities and Societies:

James A. Woods College for Advancing Studies
Pinnacle

Certificate , Computer IT , 2001 — 2001

Microsoft Visual basic 6.0
Clark University

Certificates , Computers , 1998 — 2000

P.C. Service and Support, Microsoft Windows NT 4.0 Administration
Mt. Wachusett C. C.

Pending , Criminal Justice , 1991 — 1992

Associate's Degree Program for Criminal Justice

Additional Information

Michael Dexter’s Websites:

Michael Dexter’s Interests:

Project Management, Web Design, Networking, Graphics, Travel

Michael Dexter’s Groups:

LinkedIN, AIM, XING, Forbes.com, Salesforce.com,

Executive Suite
The Greater IBM Connection: IBM's alumni program for past and present IBM employees
Boston Young Entrepreneurs
EMC Alumni Network
Configuration management
Red Sox Nation
IBM Rational Enthusiasts
Boston College Alumni Group
Salesforce.com Professional Network
SSgA
Configuration and Release Management
Massachusetts Professionals
Boston College Worldwide Association
SCM Professional Network
IBM® Rational® ClearCase® UNIX
ClearCase Administrators
IBM Rational ClearCase Group
Rational Alumni
SSgA Employees & Alumni
Sun Records
Corporate Planning & Global Industry Segmentation
Johnny Cash
IT Networking Group