
Web Editor at AAOMS and Internet Consultant
Greater Chicago Area

Web Editor at AAOMS and Internet Consultant
Greater Chicago Area
Web design and development using HTML, CSS, PHP and MySQL. Creation of custom content management solutions to enable end users with no experience to edit and maintain web content. Committed to developing sites using web standards to improve accessibility and scalability. Excellent communication and customer service skills.
(Non-Profit; 51-200 employees; Internet industry)
December 2005 — Present (2 years 6 months)
Responsible for the development and maintenance of the company website. Re-designed the entire website from scratch. Developed and implemented a custom content management system for organizing news and events enabling automatic expiration of content and enhanced navigation. Re-wrote Find an OMS system from scratch, combining member database with a zip code database and embedded Google maps. Developed numerous web applications for collaboration between staff and members. Developed an online membership application with numerous web-based administrative capabilities. Edited and produced e-mail communications to membership. Eliminated dependence on third-party applications by developing custom solutions in-house. Analyzed web statistics (Google Analytics) and made recommendations for improving content and SEO. Provided same-day turnaround for most content update requests.
(Self-Employed; Internet industry)
July 2001 — Present (6 years 11 months)
Providing web design and development services to small businesses and individual entrepreneurs. Specializing in developing custom content management systems for clients to maintain their own web content. Developing custom scripts for storing and displaying data, including calendars, statistics, forums, surveys and more. Development of custom e-commerce solutions using PayPal. Providing SEO analysis and web stats implementation and analysis. Assisting clients with domain registration and hosting setup. Committed to developing sites using web standards.
(Privately Held; 11-50 employees; Financial Services industry)
April 2004 — December 2005 (1 year 9 months)
Provided phone support to customers in the mortgage industry. Advised customers and end consumers on the effects of various account information on credit reports. Worked with processing team to verify credit report information. Consistently handled 60-100 calls per day in a timely and courteous manner. Developed a high level of understanding about credit and credit reporting.
(Public Company; 201-500 employees; Financial Services industry)
2002 — 2003 (1 year)
Assisted in maintenance and upkeep of large CRM database. Contacted customers to verify information and eliminate duplicate records from database. Transitioned data from an old, proprietary database to an Onyx CRM database.
(Privately Held; 51-200 employees; Internet industry)
July 2000 — June 2001 (1 year)
Responsible for the development and maintenance of the company website and intranet. Produced HTML pages from conceptual mock ups provided by marketing department. Worked with several departments to develop content consistent with company marketing strategy. Produced and edited company e-mail newsletter. Developed custom Perl scripts to automate parts of the website.
AA, Liberal Arts, 2005 — 2006
Completed Associate's for transfer to four-year school to complete Bachelor's degree.
Sports Journalism 1997 — 1999
Studied print and broadcast journalism with a focus on sports. Classes included copy writing, news reporting, on-camera reporting, studio production, video editing, radio play-by-play. Interned at Fox 32 Chicago in the sports department.
Computer Science 1993 — 1994
basketball