Miguel Lopes

Past

LAN Manager at Schering-Plough Farma Lda.
Helpdesk at Edimpresa / Abril ControlJornal (ACJ)
IT Consultant at Conplan - Consultores de Planeamento Lda.

Technical Customer Support at IP Global
Systems Administrator / Programmer at Integer
IT Consultant at Lilly Farma Produtos Farmacêuticos, Lda.
Clipper Programmer at Freelancer (Self-employed)

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Education

CECOA
Universidade Nova de Lisboa
Instituto Superior de Ciências do Trabalho e da Empresa

Escola Secundária de Belém-Algés
Escola Secundária Sebastião e Silva, Oeiras
Escola Secundária de Paço de Arcos
Escola Preparatória de Paço de Arcos
APIE - Curso de Programação em linguagens de 4ª geração

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5 more...

Recommended

7 people have recommended Miguel

Connections

149 connections

Industry

Information Technology and Services

Miguel Lopes’s Summary

Experience & Skills

1 - extensive experience in dealing with end users and technical service providers, developed my skills as an interface between these entities, and a great understanding of user expectations and mentalities.

2 - extensive experience in configuring and troubleshooting Windows PCs, setting standards and enforcing them effectively.

3 - extensive experience in administration of Windows Server based systems.

4 - good experience in developing and maintaining effective and practical websites for corporate communication and other purposes.

Goals

To remain constantly updated in all relevant technologies.

To create an effective IT team, to be a solution and a valuable asset to any company.

Miguel Lopes’s Specialties:

Systems Administration
Web Development
Standards definition
Resource negotiation
User Support (2nd and upper tiers)

Miguel Lopes’s Experience

LAN Manager

Schering-Plough Farma Lda.

(Public Company; 10,001 or more employees; SGP; Pharmaceuticals industry)

February 2001 — July 2008 (7 years 6 months)

Systems Administrator (Windows NT4, Server 2000 and Server 2003, Active Directory, RSA Admin, McAfee ePolicy Orchestrator) and 2nd line user support (Windows 95, 98, 2000 and XP).
Helpdesk

Edimpresa / Abril ControlJornal (ACJ)

(Privately Held; 501-1000 employees; Publishing industry)

June 2000 — February 2001 (9 months)

Member of a support team that provided services to over 500 users (Windows 95, 98 and Mac OS). Some Systems Administration (Windows NT 4).
IT Consultant

Conplan - Consultores de Planeamento Lda.

(Privately Held; 11-50 employees; Information Technology and Services industry)

July 1998 — May 2000 (1 year 11 months)

Systems Administrator (Windows NT 4), Helpdesk (Windows 95 and 98), Contact point between customer and company.
Technical Customer Support

IP Global

(Privately Held; 11-50 employees; Internet industry)

April 1997 — April 1998 (1 year 1 month)

Phone and email support on a strongly growing Internet Service Provider.
Systems Administrator / Programmer

Integer

(Privately Held; 51-200 employees; Information Technology and Services industry)

October 1996 — April 1997 (7 months)

Systems administration (Windows NT4)
Programming (Access & Excel VBA)
IT Consultant

Lilly Farma Produtos Farmacêuticos, Lda.

(Public Company; 10,001 or more employees; LLY; Pharmaceuticals industry)

February 1994 — July 1996 (2 years 6 months)

Helpdesk (Windows for Workgroups 3.11), Systems Administrator (Windows NT 3.51), Programmer (Clipper 5.1)
Clipper Programmer
Freelancer (Self-employed)

(Self-Employed; Myself Only; Computer Software industry)

January 1991 — January 1994 (3 years 1 month)

Small to medium sized application development.

Miguel Lopes’s Education

CECOA

Curso de Formação de Formadores 2009 — 2009
Universidade Nova de Lisboa

JumpStart , Business Management, Entrepreneurship , 2009 — 2009

Programa JumpStart
Instituto Superior de Ciências do Trabalho e da Empresa

Licenciatura , Business Management , 1984 — 1989
Escola Secundária de Belém-Algés

1983 — 1984
Escola Secundária Sebastião e Silva, Oeiras

1981 — 1983
Escola Secundária de Paço de Arcos

1980 — 1981
Escola Preparatória de Paço de Arcos

1976 — 1978

Escola já demolida.
APIE - Curso de Programação em linguagens de 4ª geração