
Sales Executive at Micros Systems
Greater San Diego Area

Sales Executive at Micros Systems
Greater San Diego Area
As a restaurant technology consultant, I provide professional advice to restaurateurs in making well informed decisions. I am continually expanding my knowledge of industry best practices, upcoming trends and latest technologies. Through a network of industry experts I provide my clientele with the best full service solutions available.
Systems Integration, SQL Server, Operating Systems, Restaurant Management, Inventory Control, Creative Solutions
(Public Company; MCRS; Computer Software industry)
February 2009 — Present (10 months)
As a restaurant technology consultant, I provide professional advice to restaurateurs in making well informed decisions. I am continually expanding my knowledge of industry best practices, upcoming trends and latest technologies. Through a network of industry experts I provide my clientele with the best full service solutions available.
(Public Company; MCRS; Computer Software industry)
June 2007 — February 2009 (1 year 9 months)
Lead implementation, customization, and support of information management systems for enterprise and small business customers. Consult with business owners and management teams to define initial scope of work, functional requirements, and design specifications. Train clients’ management teams and staff in best practices for increasing efficiency and profitability, including payroll integration, labor management, forecasting, and cost controls.
Develop custom databases, reports, and applications. Deploy relational database management systems (RDBM) for high-volume, transaction-oriented environments. Configure, test, and troubleshoot complete information management and operating systems. Ensure PCI compliance mandated by credit card industry.
(Information Technology and Services industry)
2007 — 2008 (1 year )
Orchestrated launch of new fine dining restaurant while managing restaurant group’s flagship location. Simultaneously directed buildout of new location; hiring, training, scheduling, and supervision of 65 employees at both restaurants; cost controls and profitability; and all aspects of operations. Managed financial recordkeeping, staffing, payroll, and troubleshooting.
• Managed implementation of 2 MICROS point-of-sale systems, integration of restaurant and hotel billing systems, technical support, web design, online marketing, and vendor relations.
• Led new restaurant to over $1 Million in first-year revenue—far exceeding projections of $500,000-750,000.
• Increased profitability by improving time management and inventory controls. Created custom inventory and reporting system using VBA, Excel, and Access. Reduced liquor costs to 25% below industry average.
(Public Company; Banking industry)
2005 — 2007 (2 years )
• Recognized inefficiencies in business line reporting and created custom software tools (MS Office add-ins and VBA tools) which greatly increased end-user productivity.
• Took on additional support role, working with management and technical teams to diagnose and resolve issues with multi-user distributed application (ASP .NET front end, SQL back end).
• Learned VBA and Access on own initiative to exceed job requirements.
BS , Computer Science , 1999 — 2003
All things technology, meeting new people, wine, delicious food, reading, a variety of hilarious TV shows
Micros User's Group,
9700 and e7 Certified installer / programmer, Who's Who in America 1999, Future Problem Solvers 1st Place Team, 2nd Place individual National conference University of Wisconsin, Providence Mayor's Award for Public Service 1999