
Chief Operating Officer at C.E.O.C. Corporation and Author - Invite me to Connect, 1-800-883-5102
Greater Chicago Area

Chief Operating Officer at C.E.O.C. Corporation and Author - Invite me to Connect, 1-800-883-5102
Greater Chicago Area
Executive with broad experience in all aspects of a corporation. My focus is profitability achieved through creating profitable sales to customers and then wowing them with a fantastic customer experience. A balanced Executive who is comfortable with financials, sales, billing, manufacturing, logistics and Human Resources. (michelle.griffin@centereoc.com)
Leadership
P&L Responsibility
Large Teams/Groups
Baldrige Process
Performance Management
Workforce Focus
SAP Sales MM
Lotus Notes
Strategy Planning
Process Management
Six Sigma/Lean
Confirmit
Customer Retention
Project Management
Measurement/Knowledge
Organization Development
Profitability
Adobe CS3 (All)
(Executive Office industry)
January 2008 — Present (1 year 11 months)
(Public Company; 10,001 or more employees; oceny; Printing industry)
September 2003 — January 2008 (4 years 5 months)
(Executive Office industry)
2003 — 2008 (5 years )
(Public Company; 10,001 or more employees; BAC; Financial Services industry)
May 2001 — August 2003 (2 years 4 months)
MBA , Management Finance , 1985 — 1986
BS , Management and Finance , 1983 — 1985
AAS , Management and Marketing , 1981 — 1983
PhD , Organization Development
Writing books, running businesses and teaching
American College of Healthcare Professionals
Organization Development Network
American Management Association
Project Management Institute
Professional, Academy for Healthcare Management (AHIP)
Project Management Professional (PMP)
Microsoft Certifed System Engineer (MCSE)
Microsoft Certified Database Administrator (MCDBA)
SAP SD and MM
Certified Internet Webmaster (CIW)