
Chief Operating Officer at C.E.O.C. Corporation and Author - Invite me to Connect, 1-800-883-5102
Greater Chicago Area

Chief Operating Officer at C.E.O.C. Corporation and Author - Invite me to Connect, 1-800-883-5102
Greater Chicago Area
Executive with broad experience in all aspects of a corporation. My focus is profitability achieved through creating profitable sales to customers and then wowing them with a fantastic customer experience. A balanced Executive who is comfortable with financials, sales, billing, manufacturing, logistics and Human Resources. (michelle.griffin@centereoc.com)
Leadership
P&L Responsibility
Large Teams/Groups
Baldrige Process
Performance Management
Workforce Focus
SAP Sales MM
Lotus Notes
Strategy Planning
Process Management
Six Sigma/Lean
Confirmit
Customer Retention
Project Management
Measurement/Knowledge
Organization Development
Profitability
Adobe CS3 (All)
(Executive Office industry)
January 2008 — Present (1 year 7 months)
(Executive Office industry)
2003 — 2008 (5 years)
(Public Company; 10,001 or more employees; oceny; Printing industry)
September 2003 — January 2008 (4 years 5 months)
(Public Company; 10,001 or more employees; BAC; Financial Services industry)
May 2001 — August 2003 (2 years 4 months)
PhD , Organization Development , 2005 — 2009
MBA , Management Finance , 1985 — 1986
BS , Management and Finance , 1983 — 1985
AAS , Management and Marketing , 1981 — 1983
Project Management Professional (PMP)
Microsoft Certifed System Engineer (MCSE)
Microsoft Certified Database Administrator (MCDBA)
SAP SD and MM
Certified Internet Webmaster (CIW)