
Funeral Director/Family Services Counselor at Edward F.Carter Funeral Home
Greater New York City Area

Funeral Director/Family Services Counselor at Edward F.Carter Funeral Home
Greater New York City Area
Unique blend of creative, sales, marketing, and management skills. Strong analytical and planning skill set, combined with the ability to coordinate the efforts of many to meet organizational goals. Adept at assessing client needs and developing solutions in short time period.
Varied and well-rounded experiences including reporting and event planning on tight deadlines, business coaching, marketing, copy writing, promotions and small business management.
Licensed funeral director and certified grief counselor. Founder of The New York Center for Transition, providing counseling services and funeral consulting to individuals and families facing an imminent loss. Also specializes in assisting those recently diagnosed with chronic diseases such as rheumatoid arthritis and fibromyalgia. All services provided in clients' homes.
Extensive journalism background. As a member of Ladies Who Launch, provides marketing, coaching, PR and copy writing expertise to women launching and expanding their business ventures.
Member of and webmistress for the Hendrick Hudson Lions Club, member of Lions International.
Also a Notary Public.
Interested in new business partnerships, academic research, nonprofits, and consulting.
Creative marketing, writing and support, traditional and non-traditional funeral planning and personalization.
(Mental Health Care industry)
February 2009 — Present (6 months)
Funeral Director and Certified Grief Counselor. Primary focus is on helping individiduals and families plan their funerals in advance to help lessen the burden on their families, and providing outstanding follow-up care to families after a funeral has taken place.
(Mental Health Care industry)
December 2007 — Present (1 year 8 months)
Achieved highest average revenue per funeral within first few months of employment. Developed a complete marketing program where none previously existed, including web visibility, print brochures, and free public education seminars. Automated and organized much of the office environment for increased efficiency. 98% Client satisfaction survey results. Trained other employees in the use of technology, introductory call scripts and proper business communications.
(Sole Proprietorship; Mental Health Care industry)
January 2006 — Present (3 years 7 months)
Founder of The New York Center for Transition, providing counseling services and funeral consulting to individuals and families facing an imminent loss. Also specializes in assisting those recently diagnosed with chronic diseases such as rheumatoid arthritis and fibromyalgia. All services provided in clients' homes.
(Privately Held; 1-10 employees; Professional Training & Coaching industry)
September 2006 — October 2007 (1 year 2 months)
Handled myriad marketing, promotion, networking, coaching and clerical responsibilities. Helped entrepreneurs define and refine their business ideas, and challenge them to create the next big innovation in their industry. Handled workshop prep from finding locations, negotiations, all promotion and registration, and conducting workshops. Many clients went on to develop wildly successful products and services as a direct result of my ideas and coaching. Greatly honed my networking skills, both in-person and on line.Created a great deal of web-only content, promotions, press releases and member biographies.
(Privately Held; 1-10 employees; Mental Health Care industry)
February 2006 — August 2006 (7 months)
Responsible for all aspects of business operation, including planning and directing funerals, body preparation, prearrangements, marketing and inventories.
(Privately Held; 11-50 employees; Mental Health Care industry)
January 2005 — January 2006 (1 year 1 month)
Premier regional firm handling over 600 cases each year. Recieved top class in-house and out-house training by industry experts in embalming, restoration, arrangement conferences and client satisfaction. Gained experience and expertise across a broad spectrum of scenarios and situations.
(Newspapers industry)
2002 — 2003 (1 year)
Covered education, business, health care, crime, and politics. Served as a mentor to new reporters on sourcing and regionalizing stories. Co-founder of and liaison to Community Advisory Board.
(Newspapers industry)
January 2001 — May 2001 (5 months)
Earned one of only ten paid internships among entire American City Business Journals chain of newspapers. Worked on every beat, and wrote multiple web briefs each day. Trained under an impressive team of award-winning editors and reporters.
(Newspapers industry)
2001 — 2001 (less than a year)
Business Reporter, beat included retail, tourism, health care, diversity, and other areas as needed. Several stories generated after September 11 terrorist attacks made national wires. Earned Associated Press Managing Editors' Association Award for series on investing after the attacks.
(Educational Institution; 1-10 employees; Higher Education industry)
July 1997 — August 1998 (1 year 2 months)
Served as a Forum Fellow during NDF's inaugural year, returned as a faculty member the following summer. Following a successful career in the high school debate circuit which included a trip to Nationals in 1997, was invited to join the NDF staff. Trained high school students in public speaking, time management, logic, argument formation, and research skills.
Certificate , Grief Counseling and Thanotology , 2004 — 2004
Associate , Mortuary Science , 2004 — 2004
1997 — 2001
Hendrick Hudson Lions Club
Lions International
Ladies Who Launch
Accredited, American College of Grief Counselors
Associated Press Managing Editors Association award for excellence, 2001, for work at the Poughkeepsie Journal.