Systems Engineer (Citrix) at Bon Secours Health System, Inc.
Richmond, Virginia Area
- Current
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- Systems Engineer - Citrix Team at Bon Secours Health System
- Past
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- Information Systems Technologist (Systems Engineer) at Northrop Grumman Information Technology
- PC/Network Support 3 at Northrop Grumman Information Technology
- Network Administrator at Community Blood Bank
- MIS Support at The Gallup Organization
- Education
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- Strayer University
- Doane College
- Hamilton College
- Recommended
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5 people have recommended Michael - Connections
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129
connections
- Industry
- Information Technology and Services
- Websites
Michael Vallejo’s Summary
A technical talent in the field of Information Technology sums up my work experience over the years. Mainly focused on Citrix, Active Directory, and Microsoft Exchange, it is my belief that being a well rounded technologist leads to preparedness for any given situation.
I am a dynamic individual that works very well with a team and brings strong interpersonal skills to any organization I work with. I believe in what I do and why I am doing it! My future plans include a Master's degree in Information Technology.
Michael Vallejo’s Specialties:
Server architecture, environment architecture, purchasing, migration, communication, customer service, network architecture, technical writer, quality assurance, and solution designer.
Michael Vallejo’s Experience
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Systems Engineer - Citrix Team
Bon Secours Health System
(Non-Profit; 10,001 or more employees; Hospital & Health Care industry)
January 2008 — Present (1 year 11 months)
• Installs patches and performs updates and maintenance on Citrix servers
• Installs patches and performs updates and maintenance on Windows O/S servers running Citrix
• Installs/publishes application on Citrix servers
• Evaluates and recommends version upgrades to Citrix based technological capabilities and architectures that meet the BSHSI technology standards and are the most efficient and cost effect solutions
• Develops, Implements and monitors backup and recovery procedures and process for all Citrix servers
• Performs performance and tuning of Citrix servers
• Works closely with various vendors and manages relationships with these vendors
• Provides follow-up to customers as necessary to resolve any dissatisfactions
• Provides hardware/software trouble-shooting support to all areas as required. -
Information Systems Technologist (Systems Engineer)
Northrop Grumman Information Technology
(Public Company; 10,001 or more employees; Information Technology and Services industry)
November 2006 — January 2008 (1 year 3 months)
Technologist engaged in information system design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software, development, system integration, and related disciplines. Frequent use and application of technical standards, principles, theories, concepts, and techniques. Provides solutions to a variety of technical problems of moderate scope and complexity. Works under general supervision. Follows established procedures. Work is reviewed for soundness of technical judgment and overall adequacy. Contributes to the completion of milestones associated with specific projects. Failure to achieve results or erroneous decisions or recommendation may cause delays in program schedules and may result in the allocation of additional resources.
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PC/Network Support 3
Northrop Grumman Information Technology
(Public Company; 10,001 or more employees; Information Technology and Services industry)
August 2004 — November 2006 (2 years 4 months)
Technologist engaged in information system design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software, development, system integration, and related disciplines. Other duties include end user support for client operating systems and applications, LAN/WAN administration, and hardware support.
• Support NT Server, Server 2000/2003, Exchange, SQL, MS Office, Novell, and other applications.
• Active Directory and Exchange POC for site, key role in migration.
• Citrix Administrative duties and client support.
• Blackberry Administration and end-user training.
• Build and maintain Microsoft print server.
• System maintenance, imaging, and backups on Novell and Windows based platforms.
• Software patching and updates on servers and workstations.
• Support different proprietary software for DHS, ICE, DOJ, and FBI.
• Create documentation for end-users and SOP for IT department. -
Network Administrator
Community Blood Bank
(Non-Profit; 51-200 employees; Hospital & Health Care industry)
January 2003 — August 2004 (1 year 8 months)
• Administrator for the following systems and platforms: Windows NT/2000/2003, Citrix MetaFrame XP, SQL, Novell 4.11, Exchange 2000.
• Implemented Active Directory, group policies, Exchange 2000, OWA, scheduling resources, Microsoft’s SUS, McAfee antivirus suite, wireless connectivity, backup plan.
• Administrator for Mitel VOIP phone system system, including software patches, phone/voicemail boxes/directory configurations and changes.
• Implement Track-It! 5.0
• Installed Sonicwall and Linksys firewalls, Cisco switch, Cisco wireless access point, multiple servers, server racks, backup media library, UPS, network printers, desktops, notebooks, and many types of hardware components.
• Responsible for overall security of desktop, server, and firewall technologies - encompassing VPN and Citrix security configurations including monitoring.
• Work with vendors on pricing, support, and contracts.
• Knowledge of HIPPA and FDA regulations as they pertain to the Community Blood Bank. -
MIS Support
The Gallup Organization
(Privately Held; 1001-5000 employees; Management Consulting industry)
January 2001 — October 2001 (10 months)
Helpdesk technician supporting end-users at headquarters and global city centers.
• Implement new remote access software, working with the Citrix Administrator.
• Provide worldwide helpdesk support to associates in all global city centers.
• Hardware/software troubleshooting, repair, and installation.
• Support for a Windows 2000 domain.
• Co-author Helpdesk training manual.
Michael Vallejo’s Education
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Strayer University
B.S. , Information Systems , 2008 — 2010 (expected)
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Doane College
Information Systems 2005 — 2006
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Hamilton College
A.S. , Information Technology / Programming , 2001 — 2003
Academic Advisory Board - Professional Member
- Activities and Societies:
- Association of Technology Professionals - Student Body President
Additional Information
Michael Vallejo’s Websites:
Michael Vallejo’s Interests:
Family, new technology, snowboarding, cycling, football, travel, , reading, and networking.
Michael Vallejo’s Groups:
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Application Virtualization -
CCA -
CITRIX CCA Group -
Citrix -
Citrix Virtualization Technology -
NORTHROP GRUMMAN CONNECTIONS -
Richmond IT Professionals -
CITRIX® Certified Professional -
Microsoft Exchange -
Citrix Professional -
IT Core Infrastructure -
Citrix Professionals Network -
Citrix Certified Enterprise Administrators -
Strayer University Alumni and Students -
Strayer University Students -
RichTech -
Active Directory Architects -
Fans of Digsby -
Technical Writer -
Windows IT Pro Magazine Forum -
Association of Information Technology Professionals (AITP) Richmond -
Citrix Synergy -
Windows 7 - Early adopter community -
Richmond.com
Michael Vallejo’s Honors:
Certificate of Appreciation from the Department of Homeland Security in recognition of outstanding contributions towards ICE's Hurrican Katrina Relief Effort.
Certificate of Appreciation from U.S. Citizenship and Immigration Services (USCIS) in recognition of outstanding contributions to the success of the Enterprise Infrastructure Upgrade.
Michael Vallejo’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch
