
San Francisco Bay Area

San Francisco Bay Area
11 years total of network/IT related experience. 6+ years of network hardware/software related configuration and support experience on various routing, switching, load balancing, and firewall platforms. 5+ years of project management experience specializing in network related connectivity projects. 3+ years experience working in a 24x7 NOC environment, monitoring, configuring, and troubleshooting WAN and business customer connections. In-depth knowledge of the Internet, TCP/IP, LAN/WAN technologies and routing protocols. Analytic and intuitive problem solving skills. Excellent communication, literacy, and customer service skills. Excellent understanding of network security and security practices.
(Privately Held; 201-500 employees; Wireless industry)
May 2008 — Present (1 year 7 months)
(Public Company; 10,001 or more employees; FLEX; Electrical/Electronic Manufacturing industry)
July 2002 — March 2008 (5 years 9 months)
Ensure delivery of assigned Network Integration projects per agreed upon schedule and budget. Plan, design, document, and implement various network connectivity projects, such as, establish 50+ business partner connections, VPN connections, design of Check Point NG FP3 Security and Address Translation rules, circuit installations, circuit upgrades & disconnects, acquisitions & divestitures, site IP renumbering, new site implementation, site migration, site closure, and global application implementation and migration. Perform cost analysis for purchase of various ISP services and vendor network hardware. The Technical Team Lead for providing team member’s technical help and advice on Network Integration and Service Request related projects.
(Public Company; 501-1000 employees; Broadcast Media industry)
November 1999 — June 2002 (2 years 8 months)
Shared responsibility for the network design, deployment, testing, documentation, and support of iBEAM’s worldwide Tier I and Tier II Data Centers. Integration, decommission, and transition of multiple production sites at the following collocations: Abovenet, AOL, Cable & Wireless, Equinix, Exodus, and WCG. Designed and built the network of WCG San Ramon, CA office. Provide 24x7 escalation support to NOC Tier II System & Network Engineers. Network hardware and configuration experience include: Routers – Cisco GSR 12008, 7206VXR, 3600s, 2600s, and 2500s; Switches – Cisco Catalyst 6509s, 4006s & 2900s; Extreme BlackDiamonds, Summit24 & 48; Layer 4 Switches – Cisco CSS 11800 & 11150, Alteon 180, and Foundry ServerIron; Firewall – Cisco PIX; VPN – Nortel Extranet Contivity.
(Public Company; 201-500 employees; VNWK; Computer Networking industry)
May 1999 — November 1999 (7 months)
Manage and administer a majority of the Inverse related systems and users. The Inverse user-base consists of approximately 75 employees who utilized a network of approximately 250 systems. Machine types include Intel Based PCs (running NT, Win95/98, Solaris, and Linux), Dec Alphas, and Macintoshes. Responsibilities include scheduling and organizing system repairs/upgrades; cable management; rack installation; daily system maintenance; setup and maintenance of NT and Solaris servers; purchasing of hardware and software for the department; DNS configuration and changes; rollout and maintenance of VPN access for remote users; supported engineering and operation teams; troubleshooting LAN and internet connectivity problems; rebuild and maintain Firewall; configure and maintain network devices (Cisco 2524, Cisco Catalyst 1900, HP ProCurve Switch 4000M, and Internal OSPF Routers); migrated SiteScope alerts of mission critical systems and maintenance of monitoring application MRTG.
(Privately Held; 51-200 employees; Computer Software industry)
September 1997 — May 1999 (1 year 9 months)
Configured and maintained the US, UK, and Canada Internet Measurement Services (IMS) production runs on a monthly basis; built international testbeds for Inverse IMS testing in Toronto and Amsterdam; analyzed reliability and performance data in a variety of consulting reports benchmarking a wide-range of internet services; regularly configured SQL Databases and wrote SQL queries; worked hand-in-hand with engineers to enhance pre and post-production software; customer support and notification for IMS product line; telephone wiring, installation, and PBX configuration for new and existing employees; desktop and laptop support for Inverse employees.
(Public Company; 1001-5000 employees; BAY; Computer Networking industry)
June 1997 — September 1997 (4 months)
Duties: Support Bay Networks router/internetworking products. The major component of this position was to provide over the phone technical support. Other facets of the job involved lab setups/problem replication, customer network configuration, network debugging, writing ECO’s, and account management.
Skills: In-depth knowledge of internetworking technologies and protocols (TCP/IP, OSPF, RIP, PPP, Frame Relay).
(Public Company; 1001-5000 employees; Computer Networking industry)
May 1996 — June 1997 (1 year 2 months)
Duties: Configuration and maintenance of an 8000+ node network. Network devices include a wide variety of Cisco Systems products (2500 series through 7500 series routers), Livingston products (all series of IRX routers and portmasters), Digital Link CSU/DSUs (T1 and Fractional T1 CSU/DSUs), Astrocoms CSUs, and Kentrox T3 CSUs. Responsible for troubleshooting, debugging, and configuring routers for several types of data connections: Point-to-Point, Frame Relay, and ISDN, as well as routing protocols RIP, OSPF, and BGP. Maintenance of customer routers frequently included packet filtering, network design, and IP subnetting.
Skills: Excellent phone and customer service skills, intuitive problem solving skills, analytical, in-depth knowledge of the Internet, comfort and familiarity with UNIX and XWindows environment, experience with LAN/WAN technologies, knowledge of TCP/IP, routing (RIP, OSPF), and connection protocols (PPP).
(Privately Held; 201-500 employees; Computer Hardware industry)
June 1995 — August 1995 (3 months)
Design GUI layouts for environmental stress testing, as well as, modify and implement existing test software using the db-UIM/X editor and the programming languages C and C++.
BS , Computer Science, Minor: Statistics , 1993 — 1996
Running, snowboarding, racquetball, golf, guitar, and maintaining www.pampinella.org.
Certifications: Livingston Technician, Bay Networks Router Specialist
Completion of Cisco Certified Network Associate (CCNA) course work
Completion of Check Point Certified Security Administrator (CCSA) course work