Michael Loonan

Current

• Inside Sales - Account Development at Thomson Reuters
• Music Composer, Producer, Performer (Self-employed)

Past

• Subscriber Retention Sales at Star Tribune
• Assistant at SPNN
• Audio/Video/Multimedia Producer/Event Planner at REM Video & Event Company

• Sales Supervisor at Inbound Call Center at Frontier Communications
• Shift Manager at Outbound Call Center at Fingerhut Corporation

see less...

2 more...

Education

• University of Saint Thomas
• Cretin High School
• Nativity of Our Lord Grade School

see less...

Recommended

5 people have recommended Michael

Connections

241 connections

Industry

Marketing and Advertising

Websites

• www.michaelloonan.com
• Michael Loonan Voice-Over Site
• Michael Loonan MySpace Page

Michael Loonan’s Summary

Professional music entertainer for over 20 years, providing top-notch musical entertainment for weddings, private parties, corporate events, holiday parties and more. Entrepreneurial success achieved through original music composition projects with Dayton-Hudson, 3M, Carlson Companies, Veeck Advertising, University of Minnesota and more. PA/Keyboard provided if necessary.

Corporate success achieved in 12+ years of management experience at Fingerhut Corporation and Frontier Communications. Successful team builder, with an ability to select, train and retain talent in order to support business initiatives. Experienced in designing and implementing incentive programs which serve to motivate employees in exceeding company goals.

Michael Loonan’s Specialties:

Jingle composer/producer

Michael Loonan’s Experience

• Inside Sales - Account Development

  Thomson Reuters

  (Public Company; TRI; Information Services industry)

  May 2009 — Present (3 months)

• Music Composer, Producer, Performer

  Self-employed

  (Self-Employed; Myself Only; Entertainment industry)

  July 2002 — Present (7 years 1 month)

  • Composed original songs for 3M’s Six Sigma Conference, 2003 & 2005
  
  • TV/Radio jingle clients include Detroit Tigers, St. Paul Saints, First Choice Health, Quaker Oats, Tampa Bay Devil Rays
  
  • Soundtrack composer for TV Documentary, We Watch the City Fall Down: Stories from the Shadows of 9/11 (2003); Higher Ground – Hurricane Katrina Documentary (2007), Composed soundtrack for Minneapolis Public School’s Professional Development Series, Inside Out
  
  • Original music heard daily on highly rated KSTP 1500AM Mischke Broadcast
  
  • Perform professionally for corporate events, private parties, weddings, etc.
  
  • Music CD nominated for ‘Pop Album of the Year,’ MN Music Awards
  
  • Liturgical Music Director for weekly church services, weddings and funerals

• Subscriber Retention Sales

  Star Tribune

  (Privately Held; Newspapers industry)

  March 2008 — March 2009 (1 year 1 month)

  Promote and advertise Star Tribune products, resolve customer issues, retain present and past subscribers, collect outstanding debt balances.

• Assistant

  SPNN

  (Entertainment industry)

  2000 — 2004 (4 years)

• Audio/Video/Multimedia Producer/Event Planner

  REM Video & Event Company

  (Privately Held; 1-10 employees; Events Services industry)

  January 1999 — July 2002 (3 years 7 months)

  • Assisted in event planning for Slumberland, Coldwell-Banker Burnet, Pillsbury, United Health Group, Carlson Travel and Minneapolis Holidazzle Parade
  
  • Designed & created Powerpoint/Multimedia CD-ROMs for client sales force
  
  • Produced and edited video/audio for Infosys, Coldwell Banker-Burnet, 3M
  
  • Interfaced with marketing/advertising personnel to ensure exceptional product delivery
  
  • Produced in-studio and on-location corporate video projects
  
  • Assisted the two company owners in running day-to-day operations
  
  • Improved company efficiency through creation of media inventory system
  
  • Active member of MPI (Meeting Professionals International)

• Sales Supervisor at Inbound Call Center

  Frontier Communications

  (Public Company; 1001-5000 employees; Telecommunications industry)

  May 1997 — December 1998 (1 year 8 months)

  • Coached and motivated team of sales/service consultants to deliver exceptional customer service and exceed sales/productivity goals.
  
  • Worked with peer coaches to promote team-building within department.
  
  • Facilitated ongoing training and motivational meetings to maintain high employee morale, including recognition and achievement programs.
  
  • Resolved customer issues to improve satisfaction levels.
  
  • Successfully led multi-department team through Shared Values, a team-building program held throughout the company.

• Shift Manager at Outbound Call Center

  Fingerhut Corporation

  (Public Company; 5001-10,000 employees; Marketing and Advertising industry)

  March 1986 — May 1997 (11 years 3 months)

  Shift Manager at Outbound Call Center
  
  • Played key role in Fingerhut’s phenomenal sales growth: Annual Telemarketing sales revenue grew from $7 million (1986) to $230 million (1995).
  
  • Created successful Employee Recognition Programs, helping to reduce turnover and increase employee productivity.
  
  • Produced widely utilized Training videos for Fingerhut departments.
  
  • Created Management By Objectives plan, which was utilized by all Minnesota Call Centers.
  
  • Set the tone and enforced a fair and non-discriminatory work environment.
  
  • Planned and coordinated weekly staff meetings, along with regular performance coaching/feedback sessions for staff personnel.
  
  • Responsible for weekly payroll tabulation (Kronos system).
  
  • Decreased turnover through successful ‘Signing Bonus’ program for new employees.
  
  • Interfaced with Marketing & Advertising, to ensure updated information flow to sales agents.
  
  • Responsible for hiring and termination decisions as needed.

Michael Loonan’s Education

• University of Saint Thomas

  1983 — 1987

• Cretin High School

  NA , General , 1979 — 1983

• Nativity of Our Lord Grade School

  General 1971 — 1979

Additional Information

Michael Loonan’s Websites:

• www.michaelloonan.com
• Michael Loonan Voice-Over Site
• Michael Loonan MySpace Page

Michael Loonan’s Interests:

Coffee Shops, Training, Professional Networking, Sports, Media, Today's Technology

Michael Loonan’s Groups:

Meeting Professionals International, St. Paul Visitor's Convention Bureau, Minnesota Association of Songwriters, McSweeney Family

•    Minnesota Networking Group
•    Music Industry
•    FAN Club [Fingerhut Alumni Network]
•    University of St. Thomas Alumni Group ( St. Paul, Minnesota)
•    Frontier Communications Alumni
•    The Nativity of Our Lord Catholic Grade School, St. Paul, Minnesota
•    THOMSON REUTERS
•    MinnesotaWorks.net
•    Twin Cities Voice Talents

Michael Loonan’s Honors:

* CD (Share the Disguise) nominated for 'Pop Album of the Year' at MN Music Awards
* Sales Awards at Fingerhut Corporation
* Song (Don't tip the milkman) in 2007 movie, Arnold's Park. (http://www.arnoldsparkmovie.com)

Michael Loonan’s Contact Settings

Interested In:

• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch