
AVP Call Center Operations at Liberty Healthcare
Fort Pierce, Florida Area

AVP Call Center Operations at Liberty Healthcare
Fort Pierce, Florida Area
Designing, creating an implementing, call center solution utilizing state of the technologies.
Negotiating call center related contracts and validating invoice based on contracted amounts.
Creating a team environment where all members utilize their special skills and share them.
Provide Management team with Call Center reports and analytics to help them plan and manage the Call Centers.
No Box thinker. Combine technologies not usually associated to solve problems or improve productivity.
(Hospital & Health Care industry)
Currently holds this position
(Public Company; Hospital & Health Care industry)
1998 — Present (11 years )
(Public Company; Hospital & Health Care industry)
1998 — Present (11 years )
(Sole Proprietorship; 201-500 employees; Retail industry)
October 1987 — November 1998 (11 years 2 months)
Call center Opperations. Inovator of many new types of programs to increase sales and customer loyalty.
1969 — 1971
Boating, fishing, golf,theater, enjoying the Florida lifestyle
ATA