Michael Klein

Current

Director, Worldwide Merchandising Consulting at Omniture

Past

Director, WW Merchandising Consulting at Mercado Software (acquired by Omniture)
Partner at CONTACT SF NY
Senior Buyer, Direct to Consumer at Discovery Channel Stores

Vice President, Retail at Wine.com
Buyer at Williams-Sonoma
Vice President at eLuxury.com (LVMH)
Buyer at Harry & David
Consultant at The Culinary Muse
Director at Balducci's

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Education

Brandeis University
McBurney Prep

Recommended

6 people have recommended Michael

Connections

500+ connections

Industry

Retail

Websites

Michael Klein’s Summary

I am an accomplished Senior Merchant with over 20 years experience in Specialty Retail with a strong focus in the direct-to-consumer channel during the past 12 years; eCommerce and catalog. I have worked with companies ranging from start-ups to publicly traded companies. I am organized with proven success managing the merchandising, assortment planning, product development, marketing and inventory management for various businesses.

I have moved over to the technology side of the retail industry as a Managing Consultant at Omniture working with Fortune 500 retailers as well as mid-market SaaS accounts.

I am analytical and creative with a keen eye for quality products and details. An effective leader who manages his direct reports with an emphasis on mentoring, not micromanaging.

Excellent negotiation, communication, technology and analytical skills.

Michael Klein’s Specialties:

Omniture Site Catalyst
Omniture Test & Target
Omniture Merchandising
Merchandising analysis and assortment development.
Direct marketing campaign management.
Vendor Negotiations and Management
eCommerce
Inventory Planning & OTB Management
Project Management
Training & Education
Team Leadership

Michael Klein’s Experience

Director, Worldwide Merchandising Consulting

Omniture

(Public Company; OMTR; Computer Software industry)

November 2008 — Present (1 year 2 months)

See below
Director, WW Merchandising Consulting

Mercado Software (acquired by Omniture)

(Privately Held; Computer Software industry)

February 2008 — November 2008 (10 months)

Manage an international team of merchandising consultants focused on eCommerce Search, Navigation and Merchandising. As a subject matter expert, my responsibilities include supporting customer engagements and implementations, as well as being a key member of the sales process for prospective customers. Services directly delivered to customers include web-site analysis, user interface optimization, site categorization and taxonomy, quality of search testing, training, best practices and tactical support in writing business rules in the Mercado Business User interface.
Partner

CONTACT SF NY

(Retail industry)

February 2004 — January 2008 (4 years )

Independent, merchandising consultant assisting retailers and manufacturers in the direct-to-consumer channel. Specialties included direct mail campaign management, catalog and web production, business strategy and merchandising.
Senior Buyer, Direct to Consumer

Discovery Channel Stores

(Privately Held; 1001-5000 employees; Broadcast Media industry)

March 2005 — April 2007 (2 years 2 months)

Director-level merchant, recruited to develop a direct-to-consumer assortment that was differentiated from the retail store assortment. Categories included toys & electronic games, next generation technology, action sports, emergency preparedness, cycling apparel and fan gear. Responsible for managing the e-Commerce relationships with internal corporate partners in licensing, customer service, web production, IT and marketing.
Vice President, Retail

Wine.com

(Privately Held; 51-200 employees; Wine and Spirits industry)

September 2003 — February 2004 (6 months)

Strategic manager with responsibility for the merchandising, marketing and customer service activities. Managed the production of direct mail and electronic marketing campaigns. Responsible for list management, response analysis, customer acquisition and retention programs including affiliate partnerships such as United Airlines and Linkshare.
Buyer

Williams-Sonoma

(Public Company; 10,001 or more employees; WSM; Retail industry)

June 2002 — August 2003 (1 year 3 months)

Senior merchant accountable for the revenue, margin and inventory plans of the two distinct departments. Responsible for vendor negotiations, product sourcing and assortments. Brand representative in the development and editing of the Williams-Sonoma Cookbook collections. Created strong inter-department relationships with Inventory Management, Visual Merchandising and Store Operations. Total retail sales volume managed: $70M
Vice President

eLuxury.com (LVMH)

(Public Company; 51-200 employees; Apparel & Fashion industry)

August 1999 — May 2001 (1 year 10 months)

Recruited to develop the gourmet food and wine business with P&L responsibility, while eventually being given two additional categories to manage; electronics and home furnishings. Lead the strategic planning of the business units. Accountable for product development, and assortment planning. Negotiated marketing partnerships with key luxury brands.
Buyer

Harry & David

(Privately Held; 1001-5000 employees; Retail industry)

July 1997 — July 1999 (2 years 1 month)

Merchandise manager responsible for product development, inventory management, sales forecasting, strategic planning, and creative representation in the catalog. Accountable for the gross and net margin contributions of a $35MM category.
Consultant

The Culinary Muse

(Management Consulting industry)

February 1994 — June 1997 (3 years 5 months)

Independent merchandising consultant. Clients included Clio Court Hotel; Fukuoka, Japan, and Connoisseur Brands Caviar.
Director

Balducci's

(Retail industry)

1990 — 1994 (4 years )