Michael McLaughlin

Past

Client Care Coordinator at IronOak IT Inc.
Solutions Provider at Intertan Canada Ltd.
Application Systems Analyst III at Enmax Encompass, Inc.

Hardware / Network / Application Systems Analyst at M & M Consulting (Sole Proprietorship)
Library Systems Assistant (Network / Applications System Analyst) at Pittsburg State University
Systems Assistant III (PC/Applications System Analyst) at Halifax Regional Library

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3 more...

Education

Infogem Institute of Technology
New Wave Technologies
Humber College

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Recommended

4 people have recommended Michael

Connections

48 connections

Industry

Information Technology and Services

Michael McLaughlin’s Summary

Network Administrator / Application System Analyst with 20 years experience in programming and application support. Highly developed analytical skills with a structured approach to troubleshooting. Proven expertise in business process analysis, capitalizing on ROI, with Least Administrative Effort’. Competent instructor. Knowledgebase and experience include:

LAN / Server Administration (MCP & CNA)
Tier 3 IT support
MS SQL Database Administration
Internet Database / Web Services Development
Business & Database Application Support
Business Process Analysis and Scripting
Technical evaluation and specification development
End-user Instruction (Workshop and Individual)

Michael McLaughlin’s Specialties:

Applications: MS Office, Access, Visio, MS Project, Corel Office, Lotus.
LAN / Clients: Windows 2000 Server, NT, WIN 9x, IntranetWare, TCP/IP, Unix.
DBMS: MS-SQL, VB.NET, C++, Clipper 5, Unix Scripting, Dynix DBMS (Advanced System Admin, Circulation), MV-STAR, MV-PBS, MV-WEB

Michael McLaughlin’s Experience

Client Care Coordinator

IronOak IT Inc.

(Privately Held; Information Technology and Services industry)

November 2005 — October 2009 (4 years )
Solutions Provider

Intertan Canada Ltd.

(Public Company; 1001-5000 employees; Information Technology and Services industry)

November 2002 — November 2005 (3 years 1 month)

Designed appropriate Small Office / Home Office solutions for clients. Maintained LAN with WiLAN access. Expert resource for network and workstation technologies. Acting assistant manager responsible for POS functions, payroll records entry, daily deposits, staff training, inventory control, and product security.
Application Systems Analyst III

Enmax Encompass, Inc.

(Public Company; 501-1000 employees; Information Technology and Services industry)

2001 — 2002 (1 year )

Install, maintain, and provide primary support for MV-Suite client and server applications (STAR, PBS, PBS/BEA service, WEB, RS), Windows based Web services and clients, associated Oracle databases, and the Unix servers. Ensure functionality of PROD, DEV, and TEST environments. Maintain and monitor data transfer integrity. Create and execute ad hoc SQL statements for troubleshooting purposes. Liaise between various IT support divisions for projects/support roles. Delegate assignments for Tier 1 and 2 support personnel, providing initial training and documentation as required.
Hardware / Network / Application Systems Analyst
M & M Consulting (Sole Proprietorship)

(Sole Proprietorship; Myself Only; Information Technology and Services industry)

1999 — 2001 (2 years )

Primary support for Rocky Mountain College, including network support (IntranetWare, NT, WIN2K, TCP/IP, LAN cabling), hardware implementation and maintenance, data backup strategies, application/database support (including macro/forms design), Web Form Design, and IT research.
Library Systems Assistant (Network / Applications System Analyst)

Pittsburg State University

(Educational Institution; 51-200 employees; Information Technology and Services industry)

April 1998 — June 1999 (1 year 3 months)

Maintain access to Unix and CD databases across NT, Netware, and Unix based network. Ensure workstation connectivity for users (approx. 25,000), including custom interfaces for consortium member groups.
Systems Assistant III (PC/Applications System Analyst)

Halifax Regional Library

(Educational Institution; 201-500 employees; Information Technology and Services industry)

September 1989 — April 1998 (8 years 8 months)

Member of a 5-person team, responsible for technical support to a 20-branch library, system connectivity to key databases, and City’s financial applications, file maintenance, mini and microcomputer upgrades, database queries, and statistical reports.

Michael McLaughlin’s Education

Infogem Institute of Technology

Certified Solutions Provider 2002 — 2003
New Wave Technologies

CNA , Certified Netware Administration , 1998 — 1998
Humber College

Honours , Microcomputer Business Applications , 1988 — 1989

Business Applications and Databases, Programming, System Analysis and Implementation, PC based accounting, desktop publishing, business presentations, and marketing.