Michael Felleman

Michael Felleman

Co Manager at Forever 21

Poughkeepsie, New York (Greater New York City Area)
Primary/Secondary Education

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Michael Felleman's Overview

  • John Jay High School

99 connections

Michael Felleman's Experience

Co Manager

Forever 21

Privately Held; 10,001+ employees; Apparel & Fashion industry

October 2014Present (1 month) Greater New York City Area

Public Company; 10,001+ employees; SHLD; Retail industry

April 2003October 2014 (11 years 7 months) Greater New York City Area

Managing the Backroom Team of 18+ associates in an A-size, full-line store.
Responsibilities include: delivering the utmost in customer service in a friendly and professional manner, assembling weekly schedules, teleconferencing, maintaining and adhering to the company’s standardized core processes, unloading, processing, & receiving shipments & trucks, & promoting a sense of urgency and pride as well as maintaining a positive store-wide morale.
Skills include: advanced problem solving abilities, multitasking, familiarity with multiple computer programs (including Outlook email, floor-planning tools, scheduling programs, Google Docs, Microsoft Word, and several internal network programs), familiarity with mobile devices across several platforms (including Palm, iOS, Windows Mobile, & Android), and several years of managerial responsibility.

Head Caterer

Pizza Village / Anthony's Catering

March 2000November 2003 (3 years 9 months) Greater New York City Area

Multi-tasking by way of handling individual tables of various sizes as well as large banquet parties of 200+ persons. Mastery of customer service skills by way of pleasing the customer with excellent, experienced, & prompt service, serving drinks in a bar setting of up to 20 seats, assisting in the planning of such private party events, & handling billing arrangements.

Nonprofit; 51-200 employees; Hospital & Health Care industry

October 2001June 2003 (1 year 9 months) Greater New York City Area

Taught small classes of up to twenty teenage students on such topics as safer sex, teen pregnancy, STIs, HIV/AIDS, male & female anatomy, family planning, birth control, etc.
Helped teach seminars at various places, including OCCC, to an audience of up to two hundred people about HIV/AIDS prevention.
Assisted in outreach programs through Planned Parenthood.
Helped run the Circles group in Newburgh, NY, one of a network of support centers for LGBTQ youth of the Hudson Valley.

Michael Felleman's Skills & Expertise

  1. Peer Education
  2. Retail
  3. Pricing
  4. Restaurants
  5. Customer Service
  6. Retail Sales
  7. Merchandising
  8. Visual Merchandising
  9. Floor Plans
  10. Customer Satisfaction
  11. Customer Experience
  12. Supervising
  13. Teaching
  14. Teaching Writing
  15. Teaching Reading
  16. ELA
  17. English
  18. English grammar
  19. English Literature
  20. Academic English
  21. Literature
  22. Literacy
  23. American Literature
  24. Literary Criticism
  25. Activism
  26. Catering
  27. Community Outreach
  28. Volunteering
  29. Social Networking
  30. Internet
  31. Facebook
  32. Email
  33. Microsoft Word
  34. Windows
  35. Android
  36. Google Chrome
  37. Firefox
  38. Google Maps
  39. Google Docs
  40. Twitter
  41. Tablets
  42. Smartphones
  43. Lesson Planning
  44. Smartboard
  45. Internet Explorer
  46. Mobile Internet
  47. Mobile Devices
  48. Windows Mobile
  49. Microsoft Office
  50. Education

View All (50) Skills View Fewer Skills

Michael Felleman's Education

State University of New York at New Paltz

Bachelor of Science (BS), Adolescent Education - English


Grade: 4.36

Workshops attended: Child Abuse Identification & School Violence Prevention & Identification
Field Work

Dutchess Community College

Associate of Science (AS), Adolescent Education - English


Attended college on a mostly part-time basis as per full-time work demands & time constraints.

Dutchess Community College

TA Certification, Adolescent Education


Dean's List: Summer 2007 & Fall 2007

Activities and Societies: GLSA (Gay Lesbian Straight Alliance), PURE (Pagans United for Religious Education), The Red Cross Club, Student Government

John Jay High School

Regents Diploma, General study


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