Director of User Experience at Traction Software, Inc.
Greater New York City Area
Director of User Experience at Traction Software, Inc.
Greater New York City Area
User experience designer for over 10 years in the web development industry, with roles including information architect/interaction designer and senior site developer. Am a founding member of the Information Architecture Institute.
user research, information architecture, interaction design, user interface design, front end site development (xhtml, css, xsl, javascript), back end development / scripting (php, html::embperl), weblog and wiki consultation, taxonomy / controlled vocabulary design and development, indexing and abstracting, information retrieval
(Privately Held; 1-10 employees; Computer Software industry)
April 2008 — Present (4 months)
(Privately Held; 51-200 employees; Information Technology and Services industry)
March 2007 — April 2008 (1 year 2 months)
User experience designer for Sling.com video portal, leading the strategy and process for the user experience life cycle.
* User research (surveying and interviewing, data analysis, mental models, persona development), competitive research (market research, competitive analysis)
* User interface design, information architecture, and interaction design (use cases, scenarios, flow, functional and user interface requirements documentation, wireframes, prototypes)
* Usability testing (test plans and scenario writing, participant screening, facilitation, conducting tests, analysis, reporting, usability punch list generation and follow up), and usability feedback strategy
(Public Company; 10,001 or more employees; alu; Information Technology and Services industry)
January 1998 — March 2007 (9 years 3 months)
Digital library technologist for information services organization poviding information architecture, interaction and user interface design services for Lucent Intranet and Internet Web sites.
* Conceptual development and visual design
* Information architecture
* Interaction and user interface design
* Site development (graphic design and production, front-end code, and server side scripting).
(Privately Held; 1-10 employees; Computer Software industry)
May 2006 — February 2007 (10 months)
User experience direction for content management system application.
* User research
* Information architecture
* Interaction and user interface design
* Front-end development with XHTML and CSS
(Public Company; 1001-5000 employees; sape; Internet industry)
January 2000 — October 2000 (10 months)
Front-end developer for business, marketing and IT consulting firm.
* Provided Web technology leadership within client project teams and mentored site developers. Responsibilities included developing, articulating and/or executing user experience technology, technology benchmarks, technical and functional specifications, HTML and JavaScript code, and interactive prototypes.
* Worked with the technical team through the integration of code and other user experience elements into the technology framework. Worked with other team members to provide guidance and leadership for the site development team throughout the project lifecycle to shape and enhance the user experience with available technologies.
(Educational Institution; 1001-5000 employees; Museums and Institutions industry)
January 1997 — December 1997 (1 year)
* Designed and developed intranet site for the Thomas J. Watson Library's electronic services research center.
MLS, Library and Information Science, 1996 — 1998
Rutgers SCILS MLS Departmental Recognition, "Chair's Great Work Award", Visual Resources Association "Nancy DeLaurier Writing Award", Metropolitan Museum of Art Graduate Internship
BA, Art History, Cinema Studies, 1989 — 1993
Recruited, Division I Lacrosse Team
Information Architecture Institute (Co-founder), Interaction Design Association, Beta Phi Mu (International Library & Information Science Honor Society)
* InfoWorld Technology of the Year for Best Enterprise Wiki (Traction Software), 2007
* Information Architecture Institute Co-founder, 2002
* SLA Conference Marketing Competition (Lucent Technologies), 2000
* Rutgers SCILS Chair's Great Work Award, 1998
* Visual Resources Association Nancy DeLaurier Writing Award, 1997