
Business Consultant
London, United Kingdom

Business Consultant
London, United Kingdom
Mia is a Business Consultant, who has had over 9 years of experience of working in Outsourcing, Retail, International Commerce and Publishing industries. As a consultant, she has worked closely with clients and diverse teams from Public and Private sector on varied roles within the lifecycle of projects.
She is an enthusiastic and effective individual, who is continuously striving to provide value to her clients. She is passionate about Innovation and Business Strategy and follows the emerging technologies closely.
- Social Media
- Process modeling
- Fostering Creativity
- Negotiation
(Public Company; 10,001 or more employees; SI; Management Consulting industry)
February 2008 — Present (1 year 6 months)
(Public Company; IBM; Information Technology and Services industry)
April 2005 — March 2008 (3 years)
Mia has been working on both public and private sector projects:
- Marks & Spencer, System Test preparation, execution and management
- Defra, Process Modelling according to ITIL framework for a spatial data brokerage service
- Lloyds TSB, Interface Design and Development for an SOA project
- DVLA, Business process analysis, ensuring the business benefits have been reflected in Functional Requirements and user interface Specifications. In addition held a development role redesigning JSPs and heavily involved in resolving accessibility issues.
(Public Company; 501-1000 employees; Outsourcing/Offshoring industry)
September 2004 — February 2005 (6 months)
Mia performed financial analysis of a multimillion contract with BT, identifying opportunities and risks. During this time she also proactively established and implemented new client relationship processes, which led to improved efficiency, cost saving, accuracy and hence increased client satisfaction. The process was later adopted within the commercial section.
As a direct result of her drive and enthusiasm, she was recognised as being the best newcomer and was offered a management role in less than half the time initially planned.
(Privately Held; 1-10 employees; Import and Export industry)
February 2000 — June 2001 (1 year 5 months)
Mia was involved in a major business re-construction for the company, which included redesigning all operational processes. She also implemented IT systems in support of the new strategies and encouraged employment of e-business solutions where possible. Consequently she was involved with trainings and change management. Mia originally approached the company with a proposal for a small project and the extensions to her role were through her passion for business and championship of change for efficiency.
(Privately Held; 51-200 employees; Publishing industry)
September 1999 — June 2000 (10 months)
Have translated and edited articles for Zanan, a feminist magazine.
BSc , 1st class degree in Electronic Imaging and Media Communications , 2001 — 2004
Mentor, Strategy and Change, Start-ups, Emerging Technologies, Web2.0, Media, Connections, Social Media
BCS, EYP, London Girl Geek Dinners, Ecademy