Consultant at Capgemini Italia S.p.A.
Rome Area, Italy
- Current
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- Consultant - Business Analyst at the European Space Agency (ESA) at Capgemini Italia S.p.A.
- Past
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- Web commercial development at Alitalia - Linee Aeree Italiane S.p.A.
- Plan and Control Department Intership at Munich Re Group - Ergo Italia S.p.a.
- Consultant at Celema Srl - Naples, Italy
- Italian Navy Officer at Capitaneria di Porto di Roma - Marina Militare Italiana
- Education
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- Università di Roma Tor Vergata
- Università di Roma Tor Vergata
- Italian Navy Academy - Livorno
- Liceo Scientifico
- Recommended
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4 people have recommended Michael - Connections
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220
connections
- Industry
- Information Technology and Services
Michael Griffith’s Summary
My universities studies, in engineering, have been focusing in management and process control with a particular emphasis in analysing the logistical aspects of the procurement and the distribution of goods and services. I have achieved more than five years of working experience and competencies as an Italian Navy Officer, managing a team dealing with Port State Control and Law enforcement tasks and on field work in assessing Quality Control and Quality Management Systems.
Specialized Web Marketing Manager in the airlines / travel industry, strategy definition and implementation, through activities based on Web, events, direct e-marketing,e-commerce, SEO / SEM, directory shopping, travel search engines, affiliation programmes, viral and relationship marketing, social network, online adv.
Very goal oriented I have managed to fulfil all the sales and budget targets set by the Company.
Michael Griffith’s Specialties:
eBusiness development, Web Marketing activities, Project Management, Quality Management Systems (certified QMS auditor and Internal Auditor for ISO 9000:2000), SEO, Web 2.0, e-commerce, e-mailing, e-newsletter, new products conception.
Michael Griffith’s Experience
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Consultant - Business Analyst at the European Space Agency (ESA)
Capgemini Italia S.p.A.
(Public Company; CAP; Information Technology and Services industry)
July 2008 — Present (1 year 5 months)
Aerospace and Defense Department. Consultant.
Member of the Functional Support team for the European Space Agency (ESA) corporate applications including:
- Support of the project lifecycle for web-based systems;
- Knowledge management, training and customer care:
- Generation and revision of functional and technical documentation,
- Application of Information Technology Infrastructure Library (ITIL) standards and process modelling for business improvement solutions. -
Web commercial development
Alitalia - Linee Aeree Italiane S.p.A.
(Public Company; 10,001 or more employees; AZ; Airlines/Aviation industry)
June 2005 — July 2008 (3 years 2 months)
Project Manager within the Direct Sales and Web Management Department, responsible for:
- Development of Web Marketing strategies, projects and all activities related to the Search Engine Optimisation (SEO), Search Engine Marketing, Directory Shopping and Affiliation Programme, on all B2C Web sites (www.alitalia.com and regional sites);
- Planning of commercial activities via Alitalia's e-sales analysis and reports in coordination with the markets and in relationship with suppliers, partners, revenue management and marketing departments;
- Web benchmarking and gap analysis activities and industry best practices identification;
- Definition of sales objectives and Key Performance Indicators (KPIs);
- Management, monitoring and analysis of business processes output;
- Support to the local content managers and to the maintenance of Alitalia web sites.
Very goal oriented I managed to fulfil all budget and sales target set by the Company. -
Plan and Control Department Intership
Munich Re Group - Ergo Italia S.p.a.
(Public Company; 201-500 employees; Insurance industry)
January 2005 — April 2005 (4 months)
Plan and Control Department. Internship for development and writing of Master Degree Thesis.
- Development of analytical tools for the statistical process control of risk cover and insurance payment processes. -
Consultant
Celema Srl - Naples, Italy
(Privately Held; 11-50 employees; Outsourcing/Offshoring industry)
January 2003 — December 2003 (1 year )
Certification ISO 9000 and consultancy.
- Auditing and writing of ISO 9000 Quality Management System procedures and manuals for company’s customers;
- Review and analysis of customers processes. -
Italian Navy Officer
Capitaneria di Porto di Roma - Marina Militare Italiana
(Government Agency; 10,001 or more employees; Military industry)
March 1999 — September 2001 (2 years 7 months)
Italian Navy Officer in the Rome Port Authority, Technical and Port State Control (PSC) Office, team coordinator (managing 5 people) and responsible for:
- Technical and security duties related to the running of the Harbor activities;
- coordination of Search and Rescue (SAR) activities;
- ship inspections, law enforcement, environment protection;
- handling of confidential documents and holder of the Italian state security certificate “nulla osta” (NOS);
- team leader during the training period at the Italian Navy Academy, Livorno.
Michael Griffith’s Education
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Università di Roma Tor Vergata
110/110 cum Laude , Laurea Specialistica in Ingegneria Gestionale (Management and Control Engineering) , 2003 — 2005
Thesis Title: “Il Controllo Statistico nei Processi di una Compagnia di Assicurazioni quotata. Il caso ERGO Italia”.
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Università di Roma Tor Vergata
102/110 , Laurea in Ingegneria Gestionale (Management and Control Engineering) , 2000 — 2003
Thesis Title “Virtual Logistics and Virtual Organisations”.
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Italian Navy Academy - Livorno
54/60 , Navy Officer Commision , 1999 — 1999
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Liceo Scientifico
58/60 , 1990 — 1995
Additional Information
Michael Griffith’s Interests:
Professional: E-commerce and new technology, project management, Quality System management. Personal: skiing, horse back riding, sailing and scuba diving (Certificates: Open Water Diver, Advanced Open Water Diver, Medic First Aid), contemporary literature, traveling.
Michael Griffith’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
