Senior Fellow at Lean Enterprise Institute
Greater Boston Area
- Current
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- Senior Fellow at Lean Enterprise Institute
- Author, "Lean Hospitals" at Productivity Press
- Founder and Contributor at LeanBlog.org (Sole Proprietorship)
- Past
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- Senior Lean Consultant at Ortho Clinical Diagnostics
- "Lean Expert - Integrated Supply Chain" at Honeywell, Inc.
- Sr. Consultant, Professional Services at Factory Logic (Acquired by SAP)
- Supply Chain Management Engineer at Dell Computer
- MBA/MSME Student, LFM Fellow at MIT Sloan Leaders for Manufacturing Program
- Industrial Engineer at General Motors
- Education
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- Massachusetts Institute of Technology
- Massachusetts Institute of Technology - Sloan School of Management
- Northwestern University
- Churchill High School
- Recommended
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17 people have recommended Mark - Connections
-
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- Industry
- Hospital & Health Care
Mark Graban’s Summary
Experienced consultant and leader, with a background in Industrial and Mechanical Engineering, with an MBA from MIT Sloan Leaders for Manufacturing Program. I have worked in the auto industry (GM, as an employee, and Johnson Controls, as a consultant), the PC industry (Dell Computer, as an employee), and industrial products (Honeywell, as an employee).
Since August 2005, I have worked in the "lean healthcare" world, where I coach lean teams at client sites, including medical laboratories and hospitals. My mission is to apply Lean and Toyota Production System principles to help build strong organizations, to improve quality of care and patient safety, to improve the customer/patient experience, and to help the development of employees.
Often misspelled as "Mark Graben" or "Mark Grayban" or (putting this in here for the sake of search results).
Mark Graban’s Specialties:
Lean Manufacturing, Toyota Production System, Industrial Engineering, Supply Chain, Materials Management, Inventory Optimization, Business Process Improvement, Change Management, Lean Healthcare, Kanban, Kaizen, Kaizen Events, Medical Laboratories, Hospital Laboratories, Patient Flow, Lean Production, Lean Enterprise
Mark Graban’s Experience
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Senior Fellow
Lean Enterprise Institute
(Non-Profit; Non-Profit Organization Management industry)
June 2009 — Present (6 months)
Promotion and education for "Lean Healthcare" methods, participate in "Healthcare Value Leaders Network" partnership with the ThedaCare Center for Healthcare Value.
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Author, "Lean Hospitals"
Productivity Press
(Publishing industry)
July 2007 — Present (2 years 5 months)
Wrote a book titled, "Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction." Currently available from Productivity Press and other booksellers.
Lean Hospitals is one of six 2009 Shingo Prize winners for research.
http://www.leanhospitalsbook.com
Also published articles in the Society of Manufacturing Engineers "Lean Yearbook 2007" and "Lean Yearbook 2008," Lab Medicine, Society for Health Systems Newsletter, and the Training Within Industry Newsletter. -
Founder and Contributor
LeanBlog.org (Sole Proprietorship)
(Sole Proprietorship; Myself Only; E-Learning industry)
January 2005 — Present (4 years 11 months)
Founder of the LeanBlog, found at www.leanblog.org, and the LeanBlog Podcast. (www.leanpodcast.org) The LeanBlog is a site dedicated to news, commentary, and discussion about lean manufacturing, the Toyota Production System, lean enterprise, and lean healthcare. The Blog is run as a hobby, a learning experience, and as a contribution to the lean community.
Also contribute to blogs for Manufacturing Business Technology and the Institute of Industrial Engineers. -
Senior Lean Consultant
Ortho Clinical Diagnostics
(Public Company; JNJ; Medical Devices industry)
August 2005 — May 2009 (3 years 10 months)
Provide assessments, consulting, and coaching in lean and Toyota Production System principles for healthcare clients. Also active in outward-facing marketing and lean networking activities, as well as presenting at executive workshops.
Have applied and taught lean principles in settings including: hospital clinical laboratories, anatomic pathology, pharmacy, operating room support services, radiology, inpatient nursing, and a hospital cancer treatment center. Lean methods used include: flow/cycle time improvement, value stream mapping, 5S, kanban, standard work, visual management, error proofing, suggestion and kaizen systems, and lean problem solving methods. Work with front line employees through hospital CEO level.
Completed successful lean implementation project with a hospital laboratory, reducing lab testing turnaround time / cycle time by 35% without increasing headcount, allowing for 30% capacity increase without adding headcount. Reduced outpatient MRI waiting time by 80% through bottleneck reduction and scheduling system improvements. Other laboratory project lead to 80% turnaround time reduction and $500,000 first year labor savings (through attrition). -
"Lean Expert - Integrated Supply Chain"
Honeywell, Inc.
(Public Company; 10,001 or more employees; hon; Machinery industry)
June 2004 — August 2005 (1 year 3 months)
Provide internal consulting support to manufacturing and supply chain organizations for lean manufacturing. Coaching production teams and management on topics such as: 5S, standard work, kanban, problem solving, flow layout improvements, material supermarkets -- driving improvements in safety, cycle time, productivity, and quality.
I put the job title in quotes because, while it was my formal title, it is a misnomer to call yourself an "expert" in lean manufacturing. It is a presumptuous title. I preferred to call myself "lean coach," but "lean expert" was on my business card, unfortunately. -
Sr. Consultant, Professional Services
Factory Logic (Acquired by SAP)
(Privately Held; 11-50 employees; Information Technology and Services industry)
November 2000 — June 2004 (3 years 8 months)
Implementation of software to support lean manufacturing activities for Tier-1 auto suppliers (heijunka, kanban, supermarkets, takt time and labor planning). Served as lean expert for project team and for internal development efforts. Participated in sales engagements and assessments. Contributed to product management and marketing initiatives. Firm acquired by SAP in December 2006.
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Supply Chain Management Engineer
Dell Computer
(Public Company; 10,001 or more employees; dell; Electrical/Electronic Manufacturing industry)
June 1999 — November 2000 (1 year 6 months)
Implemented innovative production scheduling and material planning tools to support "pull to order" materials for Dell factories. Participating in process design and planning for new factory rampup. Awarded one U.S. Patent for work with materials planning and schedule algorithms and processes.
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MBA/MSME Student, LFM Fellow
MIT Sloan Leaders for Manufacturing Program
(Educational Institution; 11-50 employees; Logistics and Supply Chain industry)
June 1997 — June 1999 (2 years 1 month)
Completed dual masters degree program and six-month operations internship with Kodak's Microprocessor Technology Division. Thesis was tiled "An Inventory Planning Methodology for a Semiconductor Manufacturer with Significant Sources of Variability."
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Industrial Engineer
General Motors
(Public Company; 10,001 or more employees; gm; Automotive industry)
June 1995 — June 1997 (2 years 1 month)
Industrial Engineer supporting multiple engine component machining lines. Implemented lean and GM "Competitive Manufacturing" methods in production areas. Led ergonomic improvement projects.
Mark Graban’s Education
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Massachusetts Institute of Technology
MSME, MBA , Mechanical Engineering, Business , 1997 — 1999
- Activities and Societies:
- Leaders for Manufacturing Program, Leaders for Manufacturing Fellow
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Massachusetts Institute of Technology - Sloan School of Management
MBA , Operations Management , 1997 — 1999
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Northwestern University
BSIE , Industrial Engineering , 1991 — 1995
- Activities and Societies:
- Northwestern University Marching Band, Phi Mu Alpha
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Churchill High School
HS , 1987 — 1991
Additional Information
Mark Graban’s Groups:
APICS, American College of Healthcare Executives, Northwestern University Alumni, MIT Alumni, Participated in Phoenix FastTrac entrepreneurship/new ventures class 2005, Association for Manufacturing Excellence, Society of Manufacturing Engineers
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Northwestern University Alumni -
Design Thinking -
Kaizen (Continuous Improvement) Experts -
Superfactory -
McCormick Northwestern Engineering -
Using Lean/Six Sigma in Healthcare -
Global Lean Healthcare Network -
MIT Sloan School of Management Alumni -
Institute of Industrial Engineers (IIE) -
Healthcare Management Engineers (HME) -
TPS - Toyota Production System -
Lean/Continuous Improvement/Toyota Production System Networking & Career Opportunity Group -
Healthcare Information and Management Systems Society -
The Shingo Prize for Operational Excellence -
Toyota Production System Network -
Lean & Toyota Production System Healthcare Professionals -
AME (Association for Manufacturing Excellence) -
ASQ Healthcare Division -
Lean and Green Summit -
Lean Enterprise Health -
Sustaining Lean Sigma Changes in the Long Term -
Lean Startup -
Lean Learning Center -
Lean Healthcare Texas
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Healthcare Improvement Book Club
Mark Graban’s Honors:
CPIM (Certified in Production and Inventory Management), APICS
PRINCE2 Project Management Certification
U.S. Patent Holder
Shingo Prize Winner, 2009 for "Lean Hospitals"
