
Lead Instructor/Designer, Master Certificate in Facilitation Program at DeGroote School of Business, McMaster University
Toronto, Canada Area

Lead Instructor/Designer, Master Certificate in Facilitation Program at DeGroote School of Business, McMaster University
Toronto, Canada Area
• Owned and operated Facilitation First for 17 years
• Certified Facilitator through the International Association of
Facilitators (IAF)
• Have certification in Adult Education, Mediation (U of T)
• Run www.facilitationfirst.com and the newsletter The
Facilitator's Flipchart - subscription base 3,000+ worldwide
• Have edited 5 books on facilitating difficult meetings and
teams
For the past 17 years I have:
• Trained fundamental to advanced meeting facilitation skills to
over 5,000 people across North America and ALL sectors
• Professionally designed and facilitated an average of 30
meetings per year ranging from small strategic planning
sessions to large group team alignment retreats
• Conducted at least 10 keynotes on facilitation per year
• Clients are mostly private sector, corporate, mfg or service
related who want to build collaborative meeting with expert
results!
• Public sector clients include First Nations, municipalities,
utilities, education, health and safety, public health
• Have certified many in-house and external trainers in the art
of training facilitation
• Provide basic to advanced training on how to build and lead
collaborative meetings
• Conduct telecoaching and teleconference classes to assist
in-house facilitators with meeting design, techniques for dealing with difficult people
• Work with all industries to develop and facilitate meeting
retreats, interactive conference sessions, strategic planning
sessions, divisional merging, new and existing team
kick-offs, new leader integration, team remediation, etc.
(Professional Training & Coaching industry)
July 2009 — Present (5 months)
8 month program composed of 4, 2-day workshops focused on becoming a professional meeting facilitator. In between each workshop participants will be required to fulfill a short practicum where they will be asked to fully utilize their skills. All content is linked to competency requirements of International Association of Facilitators (IAF). Those graduating from the program will receive a certificate of completion from DeGroote and will be well on their way to getting certified by the IAF.
(Privately Held; 1-10 employees; Management Consulting industry)
February 1991 — Present (18 years 10 months)
Training and provision of professional facilitation services to help individuals engage in small to large group complex, collaborative discussions,
(Privately Held; 1-10 employees; Professional Training & Coaching industry)
January 1991 — Present (18 years 11 months)
(Sole Proprietorship; 11-50 employees; Management Consulting industry)
September 1990 — Present (19 years 3 months)
Meeting design and facilitation experts.
Train foundation to expert level facilitation skills.
Provide licensing out of our world-class programs based on best-selling author Ingrid Bens
Facilitate small to large group retreats for strategic planning, team alignment, critical project management meetings (i.e. start-up, stakeholder analysis, steering committee, post-implementation reviews)
1984 — 1986
Process facilitation, meeting management, facilitation training, team development, team leadership development, dealing with difficult people, conflict management, Teleconferencing, Telecoaching, videoconferencing, PDU provider, facilitation resources, facilitator resources
International Association of Facilitators, CCCE, PMI