
IT Operations Manager at Unbound Technologies
Houston, Texas Area

IT Operations Manager at Unbound Technologies
Houston, Texas Area
More than 15 years experience in UNIX/Linux and Microsoft Systems Administration within complex environments, including many geographically diverse branches, coupled with large user-bases. Strong background in Apache, Bind, Active Directory, DNS, LDAP, Security Auditing, Network Engineering, and Hardware Server Support.
Extremely strong troubleshooting and communication skills, an intuitive self-learner, detailed planner, with a constant eye for new and upcoming applicable technologies.
*BSD, UNIX, Linux, Security Auditing, Systems Design/Engineering, Systems Implementation, Systems Administration, Scripting languages/Automating tasks.
(Privately Held; Computer Software industry)
June 2009 — Present (2 months)
(Information Technology and Services industry)
2007 — May 2009 (2 years)
(Privately Held; Internet industry)
October 2007 — May 2009 (1 year 8 months)
Brightest bunch of guys I've ever worked with, look forward to everyday with our tech-team, even on those long nights when nothing goes right. The non-stop flow of Starbucks,a free lunchg, and snacks doesn't hurt either. :)
(Information Services industry)
September 2004 — October 2007 (3 years 2 months)
• Oversee daily IT operations and carry out necessary tasks related to our IT
infrastructure at all locations.
• Monitor IDS, Firewall, and Internal Infrastructure for security breaches, and possible
points of ingress or egress which could be deemed insecure.
• Configuration and monitoring of HTTP, SMTP, DNS, Proxy, SMB, RSYNC, Routing,
Quality of Service, and other services. This includes several Windows 2003,
FreeBSD, OpenBSD, and Linux servers.
• Monitoring of Routers, Servers, Desktops, and a pro-active disaster recovery
system.
• Helped to maintain ISO 9000:2001 compliance within our Organization.
(Privately Held; 11-50 employees; Mechanical or Industrial Engineering industry)
July 2002 — September 2004 (2 years 3 months)
• Configuration and monitoring of HTTP, SMTP, DNS, Proxy, SMB, RSYNC and other
services.
• Implemented my home-grown remote back-up solution which isolates our data from
corruption or loss.
• Administrated several FreeBSD, OpenBSD, Linux, and Windows 2003 servers at
multiple locations.
• Established company wide VPN, moved all managed hosting to on-site premises,
and continued infrastructure robustness.
• Migrated from mixed NT4 and Samba Domain Controllers to Windows 2003, with
domain trusts.
• Implemented access lists for web traffic, and access logging so management can
track user’s time.
• Helped to bring companies into ISO 9001:2000 compliance with central document
repository
(Privately Held; 1-10 employees; Information Technology and Services industry)
August 2000 — July 2002 (2 years)
• Handled client issues on a daily basis, ranging from Medium to Enterprise/
Government sized networks scaling 500+ users.
• Oversaw multiple projects, as “Project Manager”, involving multiple 150 foot
wireless towers, using unidirectional antennas over 5+ Miles distance for
Government entities, and School districts.
• Integrated VoIP gateways into existing PBX across point-to-point wireless links, to
replace existing phone and leased lines.
• Configured and monitored HTTP, DNS, and SMTP servers for multiple customers, as
well as our own.
• Designed, Implemented, and managed numerous Packet Filtering machines at
customer's network edge - OpenBSD was our standard firewall “package”. This also
included some local city installations, allowing connectivity to the local FBI criminal
database.
• Server consulting work included FreeBSD, OpenBSD, OpenServer, Solaris, and
Windows NT/2K/2003 operating systems..
(Privately Held; 11-50 employees; Information Technology and Services industry)
May 1997 — August 2000 (3 years 4 months)
• Daily service call scheduling
• Verify tasks within our department were properly prioritized.
• Linux Web/Mail Server Administration (over dual-channel ISDN)
• Worked closely with the City of Conroe, and related Government entities as well as
City of Conroe Police Department, and Tax Dept. helping maintaining their robust
network of over 400 users, including Montgomery County’s Parole Department
Network, and other related locations including NT4 and Solaris based servers.
• Maintained stateful Packet Filter, utilizing FreeBSD and ipfw, also “dummynet” for
Traffic Shaping / Quality of Service. This was also our NAT gateway, for internal
employee usage and monitoring.
(Public Company; 10,001 or more employees; CPQ; Computer Hardware industry)
January 1997 — May 1997 (5 months)
Unresolvable cases were escalated to our team for further review and debugging as often it was indeed a bug in code, or a hardware issue.
(Educational Institution; 1001-5000 employees; Education Management industry)
January 1996 — January 1997 (1 year 1 month)
Handled maintenance on lab computers, and associated hardware. Also helped end-users face-to-face with problems.
Computer Science 1998 — 2000
Cramming as much is possible into my brain, specifically related to: BSD/UNIX, Perl, Networking, Hardware, and of course some loud drum'n'bass.