Documentation Manager at Lexia Learning Systems
Greater Boston Area
Documentation Manager at Lexia Learning Systems
Greater Boston Area
Writer and producer of technical and instructional materials for print and online delivery.
Writing and editing for technical and non-technical audiences.
Experience with all phases of template design, single-sourcing, localization, and content management through multiple product lifecycles.
Advanced user of the following documentation tools: AuthorIT, WebWorks Publisher, FrameMaker, MSWord, RoboHelp, Visio, Acrobat, and a variety of graphics software.
QA Testing, Usability Testing, Bug Tracking, Version Control, Wikis, CSS, DITA
(Privately Held; Computer Software industry)
November 2009 — Present (1 month)
Creates and manages timely and accurate documentation for all Lexia software products.
(Privately Held; Computer Software industry)
March 2008 — November 2009 (1 year 9 months)
(Privately Held; Computer Software industry)
March 2008 — November 2009 (1 year 9 months)
Update online help and various printed materials for a reading-software company.
(Privately Held; 11-50 employees; Computer Software industry)
August 2007 — February 2008 (7 months)
Writer of technical publications, including Installation, Administration, and End-User guides.
(Privately Held; 51-200 employees; Computer Software industry)
December 2001 — August 2007 (5 years 9 months)
Sole writer of end-user and system administrator documentation for a Web-based facilities management application, integration add-ons, and custom engagements.
Manage and maintain an extensive single-sourced AuthorIT library of documentation for printed and online publication and localization.
Organize and disseminate product information, functional specifications, and features guides for an internal audience.
Assist in UI design, quality assurance, product development, and training initiatives.
(Public Company; 1001-5000 employees; Computer Software industry)
February 2001 — November 2001 (10 months)
Created user guides for a major hospital systems application using FrameMaker and WebWorks Publisher.
Collaborated with team members to develop large online help system.
(Public Company; 51-200 employees; BITS; Computer Software industry)
April 2000 — January 2001 (10 months)
Created user guides and tutorials for a variety of font and publishing software using MS Word and RoboHelp.
(Public Company; 51-200 employees; Computer Software industry)
May 1999 — March 2000 (11 months)
Created user and API guides for a complex knowledge management system using FrameMaker and WebWorks Publisher.
BA , English, Sociology, Technical Writing , 1995 — 1999
Writing, Editing, User experience, skiing, hiking, and speaking French
STC