Senior Technical Support Lead at iPower and Information Services Consultant
Phoenix, Arizona Area
- Current
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- Senior Technical Support Lead at iPower
- Past
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- Online Banking Specialist at Compass Bank
- Senior Collections Agent at J.P. Morgan Chase Bank
- Education
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- Arizona State University
- Truman State University
- Kirkwood High School
- Recommended
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6 people have recommended Mark - Connections
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185
connections
- Industry
- Internet
- Websites
Mark Miller’s Summary
Web Designer and Online Profile Consultant with a current position in Technical Sales. Knowledgeable in Web Design, Development, and Marketing. Interested in Optimizing Search Engine Rankings and in the growth of online culture and its influence on the market and society.
Mark Miller’s Specialties:
Social Marketing and Management, Online Profile Manangement, Web Development and Marketing, Search Engine Optimization, HTML, CSS.
Mark Miller’s Experience
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Senior Technical Support Lead
iPower
(Privately Held; 51-200 employees; Information Services industry)
December 2005 — Present (2 years 8 months)
Access and correct settings on multiple servers using SSH and Remote Desktop. Run a team of technical support representatives in correcting server issues for hosted accounts. Assist team in making sales goals, call time goals, and ensure their knowledge on updates and settings.
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Online Banking Specialist
Compass Bank
(Public Company; 5001-10,000 employees; CBSS; Banking industry)
July 2004 — December 2005 (1 year 6 months)
I was a technical support specialist assisting customers in the use and navigation of the online banking option. I assisted in verifying browser options, and settings, assisted in the setup and use of Microsoft Money, Quickbooks, and Quicken.
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Senior Collections Agent
J.P. Morgan Chase Bank
(Public Company; 10,001 or more employees; JPM; Banking industry)
October 2002 — July 2004 (1 year 10 months)
Contacted delinquent customers to advise of credit status. Skip Traced on unreachable individuals. Trained new employees on the workings and policies of the Department and Company.
Mark Miller’s Education
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Arizona State University
BA, Interdisciplinary Studies, 2001 — 2009 (expected)
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Truman State University
1996 — 1997
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Kirkwood High School
Diploma, 1992 — 1996
Additional Information
Mark Miller’s Websites:
Mark Miller’s Interests:
web design, design, graphic design, art, history, politics, environment, ecology, Web 2.0, new technology, skateboarding, computers, computer graphics, science fiction, movies, literature
Mark Miller’s Groups:
Twitter, Spock Trust Network
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KIVA member -
LinkedICANN member -
Hosting Industry member
Mark Miller’s Contact Settings
Interested In:
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
