Melissa Lim

Melissa Lim

Program Manager at Microsoft

Location
Seattle, Washington (Greater Seattle Area)
Industry
Computer Software

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Melissa Lim's Overview

Current
Past
  • UX Consultant at SK Telecom
  • Course Facilitator, "Technology for Behavior Change" at UC Berkeley
  • Undergraduate Researcher at Berkeley Institute of Design
Education
Connections

500+ connections

Melissa Lim's Experience

Program Manager II

Microsoft

Public Company; 10,001+ employees; MSFT; Computer Software industry

August 2012Present (2 years 2 months) Redmond, Washington

Currently working on Cortana Personality :)

During my first year at Microsoft, I shipped some fun features for Windows Phone 8.1, including the redesigned Calendar app and Contextual Awareness for Cortana (flight and event detection.)

Windows Phone Hero Award- All Up Release for Excellence (Given to 15 out of 2000+ employees)
Windows Phone Hero Award- Excellence in Collaboration
3 patents pending

UX Consultant

SK Telecom

Public Company; 1001-5000 employees; SKM; Telecommunications industry

September 2011July 2012 (11 months) Sunnyvale, CA

Side job while attending UC Berkeley.

Performed heuristic evaluation and conducted usability studies on mobile applications for one of Korea's largest telecommunications companies

Collaborated with developers and product planners on techniques to successfully enter the US market

Course Facilitator, "Technology for Behavior Change"

UC Berkeley

Educational Institution; 10,001+ employees; Higher Education industry

September 2011December 2011 (4 months)

Co-taught class of 45 undergraduates on designing technical interventions (reminders, educational materials, games, videos, and other "nudges") that facilitate positive change on the user's health

http://www.decal.org/courses/1890

Undergraduate Researcher

Berkeley Institute of Design

Educational Institution; 10,001+ employees; Higher Education industry

October 2010October 2011 (1 year 1 month)

Helped to develop mental health monitor that analyzes speech patterns of patients with depression and implemented framework in MATLAB for large voice data analysis

http://bid.berkeley.edu/

Program Manager Intern

Microsoft

Public Company; 10,001+ employees; MSFT; Computer Software industry

May 2011August 2011 (4 months) Mountain View, CA

Coded JavaScript prototype, designed, and wrote functional specification for www.outlook.com (the world's largest email service); led reviews with developers, testers, and UX to discuss design, implementation, and performance of feature

Designed mobile browse upsell to promote Exchange ActiveSync for Hotmail accounts on Android and iOS devices

Organized weekly tech talks for interns to learn about different roles and teams at Microsoft

Engineering Extern

Adobe Systems

Public Company; 10,001+ employees; ADBE; Computer Software industry

January 2011January 2011 (1 month)

BOLD Intern

Google

Public Company; 10,001+ employees; GOOG; Internet industry

June 2010August 2010 (3 months) San Francisco, CA

Main project within DoubleClick business unit- performed global comparative analysis of DART Enterprise, explored new areas for opportunities, provided recommendations for new product features

Side project with User Experience Research Team- completed diary study on local search, moderated usability testing for Google Instant

Earned Google BOLD Scholarship (Awarded to 6 out of 100+ Google interns)

Research Assistant

Walker Neuroimaging Lab

Educational Institution; 10,001+ employees; Higher Education industry

March 2009May 2010 (1 year 3 months)

Conducted experiments to study synaptic homeostasis and memory consolidation- analyzed data, ran tests using electroencephalography devices and MRI, participated in weekly literature reviews on neuroscience research

User Experience Extern

Mindjet

Privately Held; 201-500 employees; Computer Software industry

December 2009January 2010 (2 months)

Worked with Lead User Experience Researcher to conduct usability studies evaluating new features of mind-mapping software

Melissa Lim's Patents

  • Automatic Creation of Calendar Items

    • United States Patent Application -
    • Filed May 13, 2013
    Inventors: Melissa Lim
  • Aggregating and Presenting Event Information

    • United States Patent Application -
    • Filed November 12, 2013
    Inventors: Melissa Lim
  • -

    • United States Patent -
    • Issued June 25, 2014
    Inventors: Melissa Lim

Melissa Lim's Education

University of California, Berkeley

BA, Cognitive Science, Computer Science

20082012

Alameda High School

20042008

Melissa Lim's Skills & Expertise

  1. Mobile Applications
  2. User Experience
  3. Usability Testing
  4. Mobile Devices
  5. User Research
  6. Research
  7. Product Development

Melissa Lim's Languages

  • French

    (Elementary proficiency)

Melissa Lim's Additional Information

Groups and Associations:
Honors and Awards:

2014 Windows Phone Hero Award- All Up Release for Excellence (Awarded to 15 out of 2000+ employees)
2014 Windows Phone Hero Award- Excellence in Collaboration
2010 Google BOLD Scholarship (Awarded to 6 out of 100+ Google interns)
2011 UC Berkeley Course Threads Certificate: Human-Centered Design
2008 Alameda Magazine's Great Graduates (Features 6 students across 4 high schools)

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