Melissa Cooper

Public Company; 501-1000 employees; Online Media industry

August 2010 – February 2011 (7 months) Sydney Area, Australia

News Digital Media (NDM) is Australia’s digital arm of News Limited.
http://www.newsdigitalmedia.com.au/

Sites I worked on include:
Samsung Galaxy Tablet for TheAustralian.com.au, iPad applications for the 5 metropolitan papers,
Optimization of mobile sites for all 5 metropolitan papers.

● Mobile Experience Research
● User testing for mobile devices
● Application Experience Architecture
● Facilitation of user interface iPad standards
● Mobile Web Optimization
● One web and single URL advocacy
● Facilitation of workshops with Editors from 5 metropolitan newspapers
● Delivery of flexible news modules and patterns for a broad range of editorial needs and optimized technical efficiencies

Public Company; 501-1000 employees; Online Media industry

January 2010 – February 2011 (1 year 2 months) Sydne

News Digital Media (NDM) is Australia’s digital arm of News Limited.
http://www.newsdigitalmedia.com.au/

Sites I worked on include:
http://news.com.au, http://moshtix.com.au,

● User research including deep dives, interviews, opinion monitoring, concept
testing, analytics and remote monitoring tools
● Heuristics, expert reviews and user interface performance reviews
● Development and user testing of low fidelity wireframes and interactive prototypes
● Social media integration
● Close working relationship with stakeholders, designers and developers
● Online ticket purchase workflow review and user testing for both desktop and mobile optimized experiences

Government Agency; 1001-5000 employees; Broadcast Media industry

April 2009 – January 2010 (10 months) Sydney Area, Australia

The Australian Broadcasting Corporation is Australia’s public network for television, radio and online news, information and entertainment. http://www.abc.net.au

Sites / apps I worked on include:
iPhone apps (triple j unearthed, Poh’s Kitchen)
m.abc.net.au, ABC iPhone app v02, Facebook apps

Both triple j unearthed iPhone app and Poh's Kitchen received AIMIA nominations.

● Mobile IA specialist
● User research including surveys, interviews, opinion monitoring and concept testing
● Prototype development, user testing, analysis and reporting
● User requirements advocacy
● Facilitate development and brainstorming workshops
● Close working relationship with stakeholders, designers and developers
● Mentoring junior IA

Privately Held; 1-10 employees; Internet industry

2008 – 2009 (1 year) Sydney Area, Australia

Fat Publisher are an agency in Sydney.
http://www.fatpublisher.com.au

Sites include: University of New South Wales, http://www.fatpublisher.com.au

● Mentorship to junior IA
● User experience agency process vision and activities
● User experience design & heuristic evaluation
● Tender pitches

Public Company; 201-500 employees; FXJ; Online Media industry

July 2007 – April 2009 (1 year 10 months)

Fairfax Digital is the digital arm of Fairfax Media Australia. Fairfax Digital are the online publisher of news and information sites, classifieds and transactions (including online dating, holiday rentals and bulletin boards)
http://www.fairfax.com.au/

Sites I worked on include:
http://www.smh.com.au, http://www.theage.com.au, http://
www.brisbanetimes.com.au, http://www.domain.com.au, http://www.mycareer.com.au, http://www.domain.com.au, http://www.rsvp.com.au, http://www.stayz.com.au

Responsibilities:
● Creative leadership of interface development projects
● User research, A/B testing, heuristic analysis, and competitive analysis
● User experience design and specifications
● User testing preparation, execution and analysis
● SEO and accessibility knowledge
● Joint application development process

Educational Institution; 5001-10,000 employees; Higher Education industry

2006 – 2007 (1 year)