
User Experience Engineer at VMware
San Francisco Bay Area

User Experience Engineer at VMware
San Francisco Bay Area
Extensive past experience working with customers to gather user requirements to deliver innovative design recommendations.
Interest and experience in cross-disciplinary design: interface, information, product, industrial and experience.
(Public Company; VMW; Computer Software industry)
June 2009 — Present (6 months)
(Design industry)
May 2008 — August 2008 (4 months)
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
January 2007 — December 2007 (1 year )
Conducted face-to-face and remote usability sessions, heuristic evaluations, and customer surveys, to determine and deliver interaction design recommendations for beta software.
(Public Company; Logistics and Supply Chain industry)
May 2006 — August 2006 (4 months)
Lead major project to determine and analyze various design alternatives of a package centre.
Optimized physical design of sort station, extending maximum sort capacity of a facility by 2 years.
(Public Company; Automotive industry)
September 2005 — December 2005 (4 months)
Performed time and motion studies to assist with assembly line balancing and determine ergonomic constraints.
Conducted labour and production studies to minimize losses within supply departments.
(Government Administration industry)
January 2005 — April 2005 (4 months)
Participated in various team brainstorm sessions to improve business processes within the Ministry.
Liaised with end-users and development to ensure user-requirements were being met in the development of a database reporting tool.
Delivered information design and interface design recommendations to optimize and simplify business reporting software.
BASc , Systems Design Engineering , 2004 — 2009
Design Projects
Software Design: Iteratively researched and designed software for desktop, mobile and surface interfaces.
- Blogging tool for OLPC laptop program.
- Training tool for health and safety at RIM.
- Wall/surface games for use in lineups Disney parks.
- SocialTV: Remote/system for social interaction and television viewing (hardware design as well).
- Pedometer iPhone application.
Product Design: Designed, prototyped and user tested a hand washing prompting device to aid the elderly suffering from Alzheimer’s disease