Melanie Lopez

Current

Senior User Experience Analyst at Russell Investment Group

Past

Associate Intranet Content Analyst at Russell Investment Group
Web Specialist at Russell Investment Group
Marketing Assistant at Broadway Center for the Performing Arts

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Education

University of Puget Sound

Recommended

3 people have recommended Melanie

Connections

74 connections

Industry

Financial Services

Melanie Lopez’s Summary

User experience (UX) designer whose goal is to improve the online experience and make it more user-friendly. Experienced in end-to-end UX design, from user research and usability testing, to information architecture, to wireframing and prototyping.

Consult and conduct heuristic reviews on a variety of user experience projects from intranets to public sites and web applications. Also consult on best practices and standards for writing for the web.

I am interested in the broader user experience from offline to online and going above and beyond clients' expectations. I am always looking for innovative ways to market to clients, including social media and other web 2.0 strategies. I also write about Generation Y and our career challenges and opportunities in my blog, My Gen Y Life.

Member of the Usability Professionals Association, Puget Sound chapter and Puget Sound SIG-CHI.

Melanie Lopez’s Specialties:

User interface design, user-centered design, interaction design, usability testing, site reviews, wireframes, prototypes, personas, information architecture, web writing

Melanie Lopez’s Experience

Senior User Experience Analyst

Russell Investment Group

(Privately Held; Investment Management industry)

April 2007 — Present (2 years 8 months)

Promoted to senior-level in 2009.

Russell-wide consultant for user interface (UI) and usability; conduct user research, information architecture, task analysis, and wireframes/prototypes for Web sites and Web applications to deliver a compelling user experience.
Associate Intranet Content Analyst

Russell Investment Group

(Privately Held; Investment Management industry)

November 2005 — March 2007 (1 year 5 months)

Started at entry-level and was promoted to associate-level in 2007.

Managed content, editorial calendar, and projects for the intranet; analyzed site metrics and improved user experience on the site; initiated company-wide intranet forum.
Web Specialist

Russell Investment Group

(Privately Held; Investment Management industry)

June 2005 — November 2005 (6 months)

Started as intern and was hired as a contractor for the IT Program Management Office.

Successfully completed an intranet redesign and upgrade to a new web management system.
Marketing Assistant

Broadway Center for the Performing Arts

(Non-Profit Organization Management industry)

September 2002 — December 2003 (1 year 4 months)

Assisted Director of Marketing with developing new brand concept, coordinated with media contacts and wrote company press releases and PSAs, edited marketing materials, and updated website content. Worked part-time during college and full-time in the summer.

Melanie Lopez’s Education

University of Puget Sound

B.A. , Business Administration , 2001 — 2005

Fulbright Scholar recognition, Outstanding Accomplishment in Marketing award, Business Department writing award.

Activities and Societies:

Mortar Board (honor society), Lambda Pi Eta (communications honor society), Pi Beta Phi, Repertory Dance Group, Associated Student Body Senator and Chair, Residential Life Community Coordinator