
I transform classroom-based taining for small businesses and non-profits thru community-based online learning portals.
Orange County, California Area

I transform classroom-based taining for small businesses and non-profits thru community-based online learning portals.
Orange County, California Area
►MY MISSION. To help my company and clients change to be more successful in the use of new media, social networks and rapid eLearning development software to support online collaboration and learning.
►RECENT PROJECTS. The successful market deployment of online professional programs featuring: the Accredited Home-staging Specialist (AHS), the Certified Short-sale Professional (CSP), and the Certified Negotiation Expert (CNE).
►WHAT'S NEXT. New opportunities to develop and deploy online- and/or blended learning programs using social media platforms.
►WHERE I'M IN MY ELEMENT. Combining rapid development software, non-linear video editing tools, social media and sound instructional design principles to transform live audio/video and static media to collaborative online education.
►WHY I'M LINKEDIN: To develop professional networks with thought leaders while keeping abreast of technologies, social trends and new opportunities in online learning and collaborative applications of new media.
Social media, online communities, training design, training development, training delivery, eLearning, organizational change management, video post-production.
Follow me:
►twitter: twitter.com/melaclaro
►blog: BusinessCasualBlog.com
►facebook: facebook.com/melaclaro
(Privately Held; Online Media industry)
2009 — Present (less than a year)
We transform live classroom-based training for delivery through online learning portals. Test drive the sandbox on http://www.MindBridj.com.
(Real Estate industry)
May 2007 — 2009 (2 years )
Singularly responsible for developing nationwide eLearning programs for real estate professionals. Accountable for program development from concept to implementation. Expertly collaborated with nationwide go-to-market strategies for market rollout.
Personally responsible for the development of no less than three high-value training programs integrating online learning, social networking and new media. These programs were designed to innovatively support customer/learners both during and after initial training.
Strategic catalyst and project leader to conceptualize, design and implement a "Web 2.0" upgrade for iSucceed.com, an online subscription-based professional and learning community for real estate professionals.
Adept in the use of rapid deployment software to develop new media and eLearning products. These tools include:: Final Cut Studio Suite, Articulate Studio Suite (Engage, Presenter, Quizmaker), Camtasia Studio, Adobe Captivate, Adobe Photoshop.
(Public Company; JEC; Oil & Energy industry)
February 2006 — May 2007 (1 year 4 months)
Led the Application Training and Support team for end-users in Procurement and Engineering services.
Performed business analysis, process improvement, instructional design and training delivery.
Implemented organizational changes needed to meet business goals, prepare workforce for coming changes and manage the complex organizational and workforce transformations to succeed in a rapidly changing and competitive market.
(Privately Held; Real Estate industry)
February 2004 — May 2007 (3 years 4 months)
Client management; residential real estate marketing; consultative sales.
Pioneered web video marketing and online communications to gain high visibility and interest for client properties.
(Privately Held; Information Technology and Services industry)
January 2001 — December 2003 (3 years )
Process improvement, project quality training, knowledge base development.
Project management, project coordination and business development.
Developed training and internal process improvement programs, professional development initiatives and knowledgebase implementation for this privately held technology integration firm.
(www.infogain.com)
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 1999 — January 2001 (2 years 1 month)
Practice management, training development, training delivery, project and staffing coordination.
Managed business activities with strategic marketing partners.
Pioneered vendor-certified (Siebel Systems) training program from concept to implementation. Saved company over $500,000 in 1st-year training costs.
(www.keane.com)
(Privately Held; 10,001 or more employees; Management Consulting industry)
1995 — 1998 (3 years )
(Andersen Consulting is Currently Accenture)
Organization Change Management Consultant. Business analyst, process improvement, training, business development. Client management responsibilities.
Led organization change management and training initiatives leading to strategic change for Fortune 500 projects. Key player in business consulting, process improvement and the application of technology to business objectives for numerous Fortune 500 organizations.
Assisted organizations to identify the changes needed to achieve business goals and objectives, prepare workforces for coming changes and manage the complex organizational and workforce transformations to succeed in a rapidly changing and competitive market.
Representative client organizations include: Bell Atlantic, GE Capital Financial Service, Marriott International, Andersen Consulting (managing internal change).
(www.accenture.com)
(Government Agency; 10,001 or more employees; Military industry)
1987 — 1993 (6 years )
Project leader for a 12-person aircrew specializing in finding and tracking submarines, ships, and aerial/maritime surveillance.
Manager for training, quality assurance and compliance departments involving special interest programs.
(http://en.wikipedia.org/wiki/P3_Orion)
eLearning, new media, social media, long distance running.
American Society for Training and Development (ASTD), ASTD Orange County Chapter, United States Navy.
Various sales-related awards and military-related service medals. Active community volunteer with acknowledged accomplishments in support of county-wide hunger programs, human trafficking.