
Senior Librarian at Hennepin County Library
Greater Minneapolis-St. Paul Area

Senior Librarian at Hennepin County Library
Greater Minneapolis-St. Paul Area
Web savvy librarian with experience in service development, program coordination, social media communications and marketing, public and staff training, and supervision. Community strategist and social media denizen with a large network of local and national contacts.
Staff development and training, social media, community management, library marketing and new technology use
(Government Agency; Libraries industry)
October 2007 — Present (2 years 2 months)
Manage social software guidelines and applications for library system in partnership with Communications. Supervise two full-time software trainers who write and teach basic computer curriculum in eight libraries. Coordinate bibliographic instruction offered throughout the system. Co-coordinate Electronic Resource User Group meetings for librarian staff. Starting an online Friends of the Library group.
(Government Agency; Libraries industry)
September 2006 — October 2007 (1 year 2 months)
Developed a long-term plan for library service, communicated with internal stakeholders, and developed building programs for capital projects.
(Government Agency; Libraries industry)
September 2004 — September 2006 (2 years 1 month)
Coordinated redesign of award-winning TeenLinks Website using Dreamweaver. Designed and managed MS Access and SQL databases. Advised and met monthly with fourteen member teen advisory board, Teens Online. Developed library’s MySpace page. Facilitated annual reader’s advisory booklist process.
Researched, tested, and selected assistive software for customers with disabilities. Trained staff and maintained Web information. Met with MELSA Assistive Technology group and Library Advisory Group for the Deaf and Hard of Hearing regularly.
(Government Agency; Government Administration industry)
February 2002 — September 2004 (2 years 8 months)
Trained over 300 staff members in a classroom setting to use new Cisco VOIP telephones. Trained staff in classroom and one-on-one in MS Access and Excel.
Staffed Computer Lab for public supporting MS Word, PowerPoint, Excel, Access, as well as scanners. Maintained computers, printers, copiers, and databases for library. Completed lead worker functions including paperwork and counting cash deposits, emptying coin machines, and working at the circulation desk.
(Public Company; NEWH (OTCBB); Information Technology and Services industry)
August 2000 — February 2002 (1 year 7 months)
Planned, coordinated and conducted both in-center and client-site training. Provided training in over 30 different computer software and internet courses to groups of 10 to 24 adult learners. Assisted sales team in determining client needs and designing solutions. Maintained average score of 9.7/10.0 in client approval ratings. Received Trainer of the Month Award for both February 2001 and April 2001.
B.A., M.S. , French, Higher Ed. Student Affairs Admin. , 1994 — 2000
1991 — 1992
M.L.I.S. , Library Science
Social Media, Information Literacy, Professional Development, Library Management, Library Marketing
American Library Association, Public Library Association, Young Adult Library Services Association