
Computer Training Coordinator at St. Edward's University
Austin, Texas Area

Computer Training Coordinator at St. Edward's University
Austin, Texas Area
blogging, social media, computer training, XHTML, CSS, search engine optimization, computer troubleshooting, photo-editing software, customer relations, basic Spanish, basic Japanese
(Educational Institution; Higher Education industry)
August 2008 — Present (1 year 4 months)
Responsibilities include teaching and developing free computer and software workshops for members of the St. Edward's University community, writing lesson plans and software tutorial documentation, developing strategies and collateral for marketing IT initiatives and new training workshops, consulting for community member projects, educating new staff about SEU software and technology policies and working with faculty to provide specialized training workshops to meet individual instructor needs.
(Privately Held; Marketing and Advertising industry)
December 2007 — August 2008 (9 months)
Lead and managed several search engine optimization (SEO) campaigns for a variety of clients. Campaign management and consulting included making structural and content recommendations for increasing search engine rankings and educating client contacts on SEO best practices and strategies. Responsible for organizing and teaching training sessions for staff and the creation of accompanying process documentation, and overseeing intern training and daily assignment delegation.
(Non-Profit; 1-10 employees; Non-Profit Organization Management industry)
September 2007 — December 2007 (4 months)
Intern assistant to Teenya Franklin, Accessibility Internet Rally (AIR) Project Manager.
(Educational Institution; 1001-5000 employees; Information Technology and Services industry)
August 2004 — December 2007 (3 years 5 months)
Assist students, faculty and staff personally or via telephone to analyze computer troubleshooting issues (internet connectivity, software problems, virus/spyware infections).
Master of Liberal Arts , Humanities , 2009 — 2011 (expected)
BA , Communications , 2004 — 2007
Related coursework: Public Relations, Media Communication, Family Communication, Business Ethics Research Methods, Presentational Speaking, Graphic Design I, Interpersonal Communication, Organizational Communication, Computer-Mediated Communication, Internet & Social Media for Public Relations
new technology and media, handmade arts and crafts, green living & sustainability, voracious reading