Mo Edjlali

Management Consulting industry

2009 – February 2011 (2 years)

Lead all aspects of technical and business growth engagement management with clients in diverse industries. Establish and cultivate relationships with client executives and business stakeholders to identify needs and to develop solution strategies. Collaborate with executives to craft winning business strategies and technology road maps. Provide extensive leadership training, resource planning, and process improvement support.

• Leveraged technology solutions, including third-party COTS systems, reporting platforms, and training protocols, helping customers to achieve 2-fold sales growth and to attain record earnings.

• Launched social media campaign and business best practices blog, capturing 17K Facebook fans.

January 2005 – March 2010 (5 years 3 months)

IAMCP was formed in 1994 to provide Partners a greater voice into Microsoft and to facilitate mutual growth and business development. It is the largest Microsoft Partner community in the world with chapters in well over 40+ countries and 1000s+ members.

I took over a fledging DC chapter on the verge of collapse. Within my tenure I recruited and created an Executive Board, the chapter held 6+ events a year consistently for 5 years, became to the fourth largest chapter nationwide, hosted the first IAMCP business development conference, raised over $6,000 for charity, became a national charter member and is the host chapter for Microsoft's Worldwide Partner Conference 2010. None of this would be possible without the help of an amazing group of Executive Board Volunteers and community champions at Microsoft.

Privately Held; 11-50 employees; Staffing and Recruiting industry

2003 – 2009 (6 years)

Directed 4-person management team with 30 total employees in technical talent identification, recruiting, training, and mentoring services. Established and cultivated relationships with alliance partners and key clients. Defined and implemented technical training programs. Oversaw IT department, business development and marketing initiatives. Planned and managed annual operating P&L.

• Orchestrated design and implementation of call center infrastructure complete with VoIP telephony platform, IVR, call routing solutions, CRM system, Exchange and SharePoint Server, and recruiting applications.

• Secured high-profile relationship with Microsoft to coordinate their Talent Capacity Program internal to Microsoft and for Microsoft partners, generating more than $2M in revenue.

2000 – 2003 (3 years)

Oversaw 7-person team in all facets of IT project management. Forged relationships with key client stakeholders to identify functional needs, develop solution strategies, and create technical specifications. Defined project plans complete with scope, milestones, deliverables, and work breakdown structures. Led teams through custom application and Web development, testing, implementation, change/release management, and integration support.

• Managed integration, customization, and launch of online SaaS banking solution for Commerce Bank.

• Led architecture design and development of Siebel CRM Enterprise Application Integration (EAI) through all lifecycle phases for Home Shopping Network (HSN).

• Directed custom design and development of Broadvision CMS platform from the ground up creating Loyalty Works’ multi-tenant, white label SaaS Web portal solution. Resulted in successfully securing commitments for 3 additional phases of work.

• Headed team of 2 in code review, specification development, use case documentation, and application development for the University of North Carolina, Charlotte Alumni Association.

Public Company; 10,001+ employees; ACN; Management Consulting industry

1998 – 2000 (2 years)

Performed requirements gathering and analysis and application development with global clients, government agencies, and Fortune 500 accounts for Accenture’s Internet New Media Technology Group. Coordinated solution integration.

• Served as Lead Developer for U.S. Postal Service enterprise content management system Web portal prototype, crafting deliverable documentation and guiding solution design, development, and testing.

• Directed development of search framework for Air Liquide’s (French utility company) Web-based energy management solution.

• Performed Oracle data mapping, migration and transformation project for Pennsylvania Power & Light.