
MCP, CompTIA A+ Certified Professional (IT Technician, Remote Support Technician & Depot Technician), Network+ Certified
Saudi Arabia

MCP, CompTIA A+ Certified Professional (IT Technician, Remote Support Technician & Depot Technician), Network+ Certified
Saudi Arabia
Personal statement:
An Information Technology professional with independent work habits, an analytical mindset, versatility to resolve multifaceted issues despite the challenges of changing priorities, imminent deadlines, and differing team agendas. Characterized as a self-starter throughout academic and professional life; an individual committed to delivering solutions with the ability to apply complex technologies which translate business needs into a practical reality.
Key Achievements:
BSC (Advanced Computer Studies)
BA (Additional Economics)
35 Computer Courses from Pakistan
36 Courses from Allama Iqbal Open University
24 Information Technology Industrial Standard Certifications
More than 7 Years Professional Experience in Computer Hardware and Networks at my home country
More than 2 and half years gulf experience in Information Technology, Human Resource Management, Site Administration, technical and Information System Support.
Human Resource Management, Site Administration, Information Technology, Computer Hardware, Computer Networking (LAN), Technical/ Desktop Support, Network, Human Resource Information System (HRIS) Administration and Implementation.
(Partnership; Mechanical or Industrial Engineering industry)
August 2009 — Present (4 months)
• Remote and desktop support (Microsoft platform)
• To handle troubleshooting and provide IT technical and network support
• To provide training to users on usage of computer as well as application software’s
• Installed and upgraded all types of Microsoft Operating Systems; trained senior officers as well as new staff members on new applications, system software changes and additions.
• Installation, configuration as well as handling the troubleshooting computer network on site
• Network implementation, Installation, configuration, technical support and administration
(Mechanical or Industrial Engineering industry)
July 2007 — August 2009 (2 years 2 months)
• To administer the Human Resource Information System
• To handle troubleshooting and provide technical support to HR team
• To provide training to HRM team members on usage of HRIS
• To document new requirements in HRIS based on feedback from HR team
• To coordinate with software development team for incorporation of new features in the system
(Education Management industry)
November 2006 — January 2007 (3 months)
• Installed and upgraded all types of Microsoft Operating Systems; trained technical trainers as well as end users on new applications, system software changes and additions.
• Installation, configuration as well as handling the troubleshooting in computers
• Network implementation, support and administration
(Education Management industry)
September 2005 — October 2006 (1 year 2 months)
• Remote and desktop assistance (Microsoft platform) to trainees
• Network Support and administration
• Installation, configuration as well as handling the troubleshooting in computers (both software and hardware related).
• CompTIA A+ and CompTIA Network+ practical training to students
(Environmental Services industry)
January 2002 — January 2005 (3 years 1 month)
• Provided comprehensive software and hardware support.
• Repaired computers and printers by replacing drives as well as other parts.
• Installed and upgraded all types of Microsoft Operating Systems; trained end users for new applications and system software changes and additions.
• Maintenance of personal computers, peripheral equipments, identifying problems and providing appropriate solutions. Installed operating systems along with software applications and conducted technical training demonstrations.
(Education Management industry)
April 2003 — August 2003 (5 months)
To teach:
• Fundamental of Information Technology
• Hardware Portion
• Language Portion
• Graphics Portion
• Managing practical and maintaining the Hardware Lab.
CompTIA A+ Certified Professional (Depot Technician) , Computer Hardware , 2009 — 2009
Microsoft Certified System Administrator 2003 , Computer Networking , 2009
Network and System Administration
18 Brainbench Certifications , Information Technology (Transcript IDs: 6663843 and 5841124) , 2007 — 2008
Brain Bench Certifications:
1. Microsoft Word 2003 (2008)
2. Cisco Network Support (2008)
3. IBM Networking Concept (2008)
4. Microsoft Windows Vista Desktop Administration (2008)
5. Computer Literacy (Windows XP) Master Level (2008)
6. Microsoft Excel 2003 Fundamentals (2008)
7. Microsoft Power point 2007 (2008)
8. Microsoft Word 2007 (2008)
9. Microsoft Office 2003 Fundamentals (2008)
10. Microsoft Windows XP Desktop Administration (2007)
11. Technical Help Desk (Microsoft) (2007)
12. Technical Help Desk (2007)
13. Information Technology Terminology (2007)
14. Server Administration (2007)
15. Networking Concept (2007)
16. Computer Technical Support (2007)
17.Computer Fundamentals (Win XP) (2007)
18. Microsoft Windows Server 2003 Administration (2007)
36 Courses , IT, English, First Aid, Management Sciences, Social Sciences and Business Communications , 2003 — 2008
Only student who completed 36 courses from AIOU.
BSC , Computer Sciences, Advanced Computer Studies , 1990 — 2008
CompTIA A+ Certified Professional (IT Techncian) , Computer Hardware , 2008
Online Certification
CompTIA A+ Certified Professional (Remote Support Technician) , Computer Hardware , 2008
Online certification
CompTIA Network+ Certified Professional , Computer Networking , 2008
Online certification
MCP , Microsoft Windows 2000 Professional and Windows XP Professional , 2006
Online Certification
BA Additional Economics , Economics , 2005
Advanced Computer Studies , Computer Fundamentals and Network Communications , 2002 — 2004
Information Technology and Human Resource Information System
IT Certifications:
• Microsoft Certified System Administrator 2003 (Pursuing)
• CompTIA Network+ Certified Professional
• CompTIA A+ Certified Professional IT Technician
• CompTIA A+ Certified Professional Remote Support Technician
• Microsoft Certified Professional 2.0
• Microsoft Certified Professional 2.1
Certificate of Merit/Excellence:
• Certificate of Merit by the General Manager Olayan Descon Industrial Company: In recognition of remarkable contribution towards implementation, administration & technical support of Human Resource Information System for Olayan Descon.
• Microsoft Certificate of Excellence by the CEO Microsoft Corporation: For successfully completing the requirements to be recognized as Microsoft Certified Professional (MCP).
• Certificate of Merit by the Principal Government College Bahawal Nagar: In recognition of highest marks ever obtained in the history of District Bahawal Nagar; in the subject of Advanced Computer Studies (BSC Final).