
Technology Marketing & Product Development Advisor | Customer Knowledge/Intimacy Consultant | Certified Project Manager
Greater Pittsburgh Area

Technology Marketing & Product Development Advisor | Customer Knowledge/Intimacy Consultant | Certified Project Manager
Greater Pittsburgh Area
1 more...
Multifaceted executive with over 20 years experience leading teams to develop, introduce, and manage customer-focused products and services in the B2B and B2C markets across a spectrum of high technology and consumer products industries.
Adept at applying customer insights to drive successful product innovations and expand market share. Team player and consensus-builder with seasoned general management skills and established success record.
(Marketing and Advertising industry)
March 2009 — Present (9 months)
On a quest for firms that need great execution of projects and have a desire for more leverage out of their marketing activities.
(Information Technology and Services industry)
June 2006 — March 2009 (2 years 10 months)
Work with clients to create and execute on go-to-market plans for software-as-a-service (SaaS) solutions within carriers, hosting service providers, and ISVs. Strategic business and online marketing consulting to independent software vendors (ISVs) and international telecom service providers, including online go-to-market consulting, migrating services to web-centric customers, online order flow redesign, best practices training and product launch guidance. Project management of large, complex online marketing, portal and product development projects.
(Marketing and Advertising industry)
November 2003 — January 2008 (4 years 3 months)
Consulting in marketing, new product development and business development, serving various industries including technology and consumer products firms, and financial services firms.
Services include:
Business development and deal-making, product development process consulting and opportunity identification, brand and product strategies, provide strategic competitive consulting, customer-focused product roadmap development, and competitive product assessment, online marketing consulting for action-driven web design, and related activities.
Unique skills in online marketing and site management, usability tuning, action-oriented and objective-oriented design, web site traffic growth, and user-friendly web site navigation.
(Privately Held; 1-10 employees; Market Research industry)
May 2005 — September 2007 (2 years 5 months)
Innovare provides custom market research, creative facilitation, and innovation process consulting services that builds the foundation required for sustainable innovation:
Assisting Fortune 500 clients with:
* Innovation Front-End Process – A systematic approach to discovery, ideation, and concept generation to create high value innovation opportunities
* Creative Facilitation – Cognitive team processes, problem-solving, and creativity approaches for developing and shaping new ideas into viable solutions
* Consumer and Customer Knowledge – Insightful research into consumer and business customer experiences, perceptions, behaviors, and needs leveraging ethnography, Voice-of-the-Customer methods, in-depth conversational research, traditional focus groups and quantitative surveys creating knowledge foundations for sustained innovation
(Public Company; 51-200 employees; MOBE; Computer Software industry)
August 2002 — November 2003 (1 year 4 months)
Mobility (iGo) bought Cutting Edge Software in Aug 2002.
Marketing/Business Development/Brand Management/PR Management/Website Management/Advertising for Quickoffice(R) family of handheld software solutions for Palm OS, Series 60 handsets, Symbian UIQ handsets.
(Privately Held; 1-10 employees; Computer Software industry)
February 2000 — August 2002 (2 years 7 months)
Marketing/Business Development/Brand Management/PR Management/Website Management/Advertising for Quickoffice(R) family of handheld software solutions for Palm OS, Series 60 handsets, Symbian UIQ handsets.
(Privately Held; 1001-5000 employees; Building Materials industry)
January 1999 — November 2000 (1 year 11 months)
Created and implemented a New Product Development process for the world's largest ladder manufacturer. Established process for cross-functional product development teams, and lead the training of the company in the new processes.
(Privately Held; 1001-5000 employees; Building Materials industry)
May 1997 — January 1999 (1 year 9 months)
(Privately Held; 51-200 employees; Research industry)
March 1989 — January 1999 (9 years 11 months)
Analytical Chemist, Laboratory Manager, Certifications Manager, Marketing, NPD Consulting, & Special Projects
(Aspen was purchased by Andersen (Windows) Corporation ~1996)
(Privately Held; 51-200 employees; Building Materials industry)
September 1993 — March 1997 (3 years 7 months)
Andersen Windows CEO commissioned this offshoot greenfield 'startup' firm to address product, channel, service, and pricing needs of the 'replacement window' market in the mid-late 1990s. I was on the original 12 person 'market investigation' team, integrally involved in business plan preparation and updates to executives through out the business development phase, and responsible for liase to engineering for product development issues, product management, and market research and consumer advertising.
Software as a Service, project management approaches, mobile web services, web 2.0, innovation processes, corporate knowledge management, 'Net-media marketing methods, ongoing business evolution
PMI - Project Management Institute, ACS - American Chemical Society, AAAS - American Association for the Advancement of Science, PDMA - Product Development Management Association, AMA - American Marketing Association
Hold current CAPM - Certified Associate in Project Management (PMI);
Affiliations and employment have led to various awards for products: various Handango Best of Category, Laptop magazine Editor's Choice, etc.