
IT Manager at Asia Pacific Telecenter, Inc.
Philippines

IT Manager at Asia Pacific Telecenter, Inc.
Philippines
An Information Technology (IT) professional with years of technical and management experience –
• Has worked in areas of web development, systems administration, database administration and VOIP;
• Experienced in planning, implementing, and managing the IT infrastructure and personnel of various companies from Internet providers and telecommunications to IT services and contact centers.
• Good communication skills and has worked with both foreign and local clients and teams.
• Can easily learn new skills independently and constantly keeps track of emerging trends in IT.
• Maintains a positive outlook in life and work and strives for continuous personal development.
• Web Development: PHP 4/5, X/HTML, CSS, JavaScript, ExtJS, AJAX, JSON
• Database Systems: PostgreSQL, PL/pgSQL, MySQL, E-R Modeling, Database Normalization, stored procedures
• Programming Languages: Perl, C, Java
• Systems Administration: Linux (CentOS, Fedora Core, Mandrake, Ubuntu), cPanel/Web Host Manager, Apache, Postfix, Subversion, DHCP, DNS, NFS, iptables, Mailman, Scalix, RAID
• VOIP/Fax: Trixbox/Asterisk, Cisco, Polycom, Digium, HylaFAX, Eicon Diva
(Telecommunications industry)
July 2009 — Present (6 months)
• Set up and manages all the technical aspects of Better Telecom’s Manila-based contact center.
• Set up and manages Better Telecom’s IT infrastructure which includes 30+ servers providing email, VOIP, web hosting, database, DNS, and fax services. Data center is located in Sydney, Australia.
(Privately Held; Information Technology and Services industry)
June 2006 — July 2009 (3 years 2 months)
• Worked as an offshore Systems Administrator for Better Telecom Pty Ltd – an Australian telecommunications company and its various projects and affiliate companies.
• Assigned in Sydney, Australia for a total of up to five months both for further training and work experience. (October 2006 to January 2007 and November 2008 to December 2008).
• Provided technical support to teams in Sydney, Manila, and Cagayan de Oro.
• Developed and maintained web-based internal systems for Better Telecom.
(Information Technology and Services industry)
February 2005 — August 2006 (1 year 7 months)
• Planned and implemented the IT infrastructure for a feasibility study to mine data from the Internet. Managed the IT aspects of the project.
• Set up and managed the project's servers (Apache, PostgreSQL, Samba, BIND, Subversion, Postfix).
• Modeled, designed, and implemented the business process of the study. Developed the information system to collect and manage data.
(Internet industry)
June 2004 — November 2004 (6 months)
• Maintained web-based internal systems of the company (billing, prepaid card generation, online time use).
• Managed the database system of the company (PostgreSQL). Generated custom reports as requested by the other departments.
• Managed the Research and Development (R & D) Department of the company (September 2004 to December 2004).
BS , Computer Science , 1998 — 2004
Personality development, mountain biking, films