
Senior Business Analyst at Wolters Kluwer
Greater Chicago Area

Senior Business Analyst at Wolters Kluwer
Greater Chicago Area
Business/Systems analyst with over 18+ years experience in all aspects of sofware development lifecycle, including business process design, analysis and reengineering; requirements gathering and management; software development; data analysis and modeling; software quality assurance; implementation planning and management and project management. Experienced with various development methodologies, tools and techniques including RUP, waterfall and V-Model; IBM Rational Suite, use case development and realization and UML.
Industry experience includes financial services, manufacturing, pharmaceutical, CPG, municipal, telecommunications, sales/marketing
Business process modeling; application interface design and workflow; SDLC process implementation; mentoring and training of business analysts; feasibility studies; legacy system migration, project management.
(Public Company; Publishing industry)
2008 — Present (1 year )
Senior analyst working with Tax and Accounting business units, responsible for requirements gathering, analysis and documentation; high level front and back end design and systems specifications in support of projects to migrate existing ecommerce web sites to new platform – MOSS 2007/WSS 3.0. Also responsible for process analysis, design and documentation in support of SAP conversion of existing order management systems and processes. Deliverables include development of high level requirements documentation, functional specifications, use cases business process models and UML diagrams. Duties include leading requirements gathering and JAD sessions with business owners for redesign of ecommerce shopping cart and order processing, development of technical design specifications for web parts and custom workflows for architects and developers; development of business models and documentation for existing business processes and identifying opportunities for process improvement and development of future state process models, use cases and process flows, and development, documentation and maintenance of taxonomy for marketing group. Responsible for project management support including progress reporting, task management and project performance measuring in reporting on all SDLC project phases, and issues and risk management. Methodologies used include Agile, UML 2.0; tools/technologies used include Microsoft SharePoint Suite, BizTalk, Commerce Server, Oracle, SQL Server; MS Visio for process flow diagramming and process modeling; Excel for issues and risk management tracking and reporting and traceability matrices for requirements.
(Public Company; USM; Telecommunications industry)
March 2008 — November 2008 (9 months)
Business process design and improvement for Engineering and asset tracking activities. SOX control monitoring and testing; requirements gathering, documentation, project management.
(Privately Held; 11-50 employees; Information Technology and Services industry)
October 2007 — March 2008 (6 months)
Project Manager responsible for full SDLC activities and deliverables, project and implementation planning for the pilot implementation of warehouse slotting optimization slogistical software to improve warehouse pick performance and increase labor management efficiency at USF distribution centers in CA and SC.
Duties include project scope definition and management; requirements gathering, analysis and documentation; workflow analysis, project coordination and management; coordination and leading of business rule and technical design sessions with business sponsors and technical teams; development of project plans using MS Project.
(Government Agency; 5001-10,000 employees; Government Administration industry)
April 2007 — October 2007 (7 months)
Business process improvement, process flow analysis, modeling and diagramming.
Duties include conducting staff interviews for identification of opportunities for process improvement and automation, development and documentation of system requirements for the various functional groups within DHS, working with application development teams in incorporating functional and data management requirements into DHS systems, planning and management, and serving as technology advisor to the various DHS program divisions.
Developed and maintained business process modeling notation (BPMN) standards for flow charting, developed and maintained flow diagrams, using Visio, of all identified processes, created and maintained use cases, requirements and design documentation. Also organized and led JAD sessions for process improvement and optimization.
(Public Company; Investment Banking industry)
July 2006 — April 2007 (10 months)
Requirements gathering, analysis, design and documentation of business processes and software requirements for upgrades for the bank’s investment and asset management systems, including asset allocation and trading systems and applications.
Conduct departmental staff interviews for requirements gathering and process flow documentation, development of SDLC deliverables - scope, high-level business requirements, process flow diagrams for process improvement, use cases, low-level requirements and test plan documentation; management of SDLC processes, including configuration, change, release and implementation management processes; creation of UML diagrams, using Visio for development of workflow, storyboards and process modeling; requirements management – including scope and traceability, project planning and methodology and implementation and enforcement of RUP best practices and quality assurance. Also responsible for test plan development, management of UAT phase.
(Information Technology and Services industry)
2006 — 2006 (less than a year)
(Information Technology and Services industry)
2005 — 2006 (1 year )
(Information Technology and Services industry)
2004 — 2005 (1 year )
(Information Technology and Services industry)
1995 — 1996 (1 year )
Cook County Election Judge, 30th ward, 21st Precinct