Maximiliano Tello

Current

• Guest Services Executive at Royal Class

Past

• Senior Consultant at Cheff Solutions
• Research Assistant: Operations and Innovation at Instituto de Empresa Business School
• Guest Services at Gulf Bay Hospitality - Marco Beach Ocean Resort

• Air Cargo Agent at American Airlines
• Operations Agent (Charter Flights) at Dinar Air Lines

see less...

2 more...

Education

• IE (Instituto de Empresa)
• Universidad del Salvador

Recommended

1 person has recommended Maximiliano

Connections

44 connections

Industry

Airlines/Aviation

Maximiliano Tello’s Summary

Extended training and education in tourism, aviation, hotels and gastronomy, in Customer Service Management focused from Marketing and Operations.
•Experience in training and supervision of personnel
•Multitask supervision and coordination
•Leadership abilities and team conduction
•Productivity and initiative. Dynamic. Very good communication skills
•Business development. Marketing and segmentation
•Improvement in customer service
•Business operations for charter flights. Air freight supervision and shipping
•English/ Spanish translations
--------------------------------------------------------------------------------------------------------

Amplio entrenamiento y formación en la industria de turismo, aviación, gastronómica y hotelera, en Gestión de Servicio al Cliente; focalizado desde Marketing y Operaciones.
•Experiencia en capacitación, supervisión y manejo del personal.
•Coordinación y supervisión de tareas.
•Capacidad de liderazgo y conducción de equipos de trabajo.
•Proactividad e iniciativa. Dinamismo. Gran capacidad de comunicación.
•Desarrollo de negocios. Estudio de mercado y segmentación.
•Optimización en servicio del cliente.
•Operativa comercial de vuelos charter. Supervisión y despacho operativo de carga aérea.
•Traducciones al inglés y al español.

Maximiliano Tello’s Specialties:

Customer Service Management focused from Marketing and Operations.

Maximiliano Tello’s Experience

• Guest Services Executive

  Royal Class

  (Aviation & Aerospace industry)

  December 2008 — Present (8 months)

• Senior Consultant

  Cheff Solutions

  (Computer Software industry)

  2008 — September 2008 (less than a year)

• Research Assistant: Operations and Innovation

  Instituto de Empresa Business School

  (Education Management industry)

  2007 — 2008 (1 year)

• Guest Services

  Gulf Bay Hospitality - Marco Beach Ocean Resort

  (Hospitality industry)

  December 2004 — July 2006 (1 year 8 months)

• Air Cargo Agent

  American Airlines

  (Public Company; 10,001 or more employees; AMR; Airlines/Aviation industry)

  December 2003 — November 2004 (1 year)

• Operations Agent (Charter Flights)

  Dinar Air Lines

  (Privately Held; Airlines/Aviation industry)

  June 2000 — January 2002 (1 year 8 months)

Maximiliano Tello’s Education

• IE (Instituto de Empresa)

  MBA , 2007 — 2007

  Práctica profesional en el área de Investigación de Operaciones e Innovación para negocios en el mercado mundial.

• Universidad del Salvador

  Licenciado/Bachelor , Tourism and Hotel Management , 1998 — 2002

Additional Information

Maximiliano Tello’s Interests:

Aviation Industry, Tourism & Travel, sports 5 days a week

Maximiliano Tello’s Groups:

•    Turismo 2.0
•    IE Business School Alumni

Maximiliano Tello’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch